This unique management course offers comprehensive training in ITIL service strategy and lifecycle management. As one of the most interactive ITIL courses, the 'ITIL Service Management Training Course: Non-ITIL Certification' dives into the complex world of service management, providing insights into the ITIL service value system and field service management. Participants will engage in a thorough exploration of the ITIL service management process, unveiling how to implement ITIL in an organization effectively. This course serves as a foundational training, aligning participants with ITIL v4 training, gearing them towards an ITIL foundation certificate in IT service management. Participants will grasp the tangible ITIL certification benefits, equipping them with the necessary skills to become ITIL 4 strategic leaders.
By the end of this course, participants will be able to:
This course offers a rich learning experience through various methodologies that engage and challenge participants. Through interactive sessions, participants will delve into real-life case studies, examining the nuances of successful and unsuccessful ITIL implementations. Group work promotes the sharing of diverse perspectives and enhances problem-solving skills. Participants will gain hands-on experience through simulated exercises, equipping them to implement ITIL in their organizations effectively. Regular feedback sessions are part of the training course, reinforcing the learning outcomes and facilitating continuous improvement. The course aligns with the latest ITIL v4 training framework and prepares participants for an ITIL Foundation Certificate in IT Service Management.
Participants will have access to a wide range of materials, tools, and resources to supplement their learning:
Unlike other ITIL courses, the 'ITIL Service Management Training Course: Non-ITIL Certification' integrates a comprehensive exploration of ITIL's service management with an emphasis on non-certified ITIL training, providing a unique learning experience. It focuses on real-world applicability, preparing participants to implement the lessons in their organizations. The course also gives prominence to the ITIL 4 Strategic Leader, offering insights into the transformational role that leaders can play in IT service management.
credits: 5 credit per day
Course Mode: full-time
Provider: Agile Leaders Training Center
Kuala Lumpur 2024-01-15
Kuala Lumpur 2024-04-15
Kuala Lumpur 2024-01-15 #247135
2024-01-15 - 2024-01-19 ( full-time )
The Fees: 4400 Euro
Max Chairs: 12
Amsterdam 2024-02-05 #247146
2024-02-05 - 2024-02-09 ( full-time )
The Fees: 4800 Euro
Max Chairs: 12