People Operations Specialist: Agile HR Certification

In this course, you'll learn how to be an Agile PeopleOps specialist. You'll learn how to help your company become more agile and successful. It will help you understand what people operations is? You should master what a people ops specialist does. You'll also learn about the Agile PeopleOps framework and how to use it to improve performance at your organization

Mastering the Agile PeopleOps Framework

In this course, you'll learn how to be an Agile PeopleOps specialist. You'll learn how to help your company become more agile and successful.

It will help you understand what people operations is? You should master what a people ops specialist does. You'll also learn about the Agile PeopleOps framework and how to use it to improve performance at your organization.


Agile PeopleOps Framework

The Agile PeopleOps Framework is a tool for people operations specialists to help them better align their teams, processes, and tools. It provides a clear understanding of how to use the tools necessary to have successful people operations in an agile environment. HR agility is very important to increase the organizational flexibility. 

The framework consists of three main parts:

1- Understanding People Operations: This section is about understanding what people operations is. Focusing on its importance. And how it can be applied to your organization. You'll learn about the different roles within people operations, the responsibilities, and how they work together as a team.
2- People Ops Toolkit: This part is all about the tools you need to manage your people operations efficiently. You'll learn what each tool does and how it helps you achieve success with your team members. You will know when to use each tool in each phase of their lifecycle. 
3- People Ops Processes: This section focuses on the processes that you can implement. The larger aim is to ensure that your company has effective people operations at all times. 
By following these steps, you'll be able to maintain balance within your organization while still allowing for flexibility when needed. Thus, everyone can do their job without feeling overworked or undervalued at any point during the process. (These two scenarios often happens when one department doesn't communicate.
People operations is an organizational function that positions employees first. Even though it drops under the HR umbrella, People Ops has a wider scope. People Ops applies all actions that help employees be effective at work.

People Operations commitments include:

  • Building a modernize and digitalize HR system, including payroll and applicant tracking software.
  • Treating employees as internal customers and increasing their satisfaction.
  • Supporting employees and developing benefits packages and organisation policies.
  •  Tracking and analyzing HR different metrics.
  • Orient new employees and guarantee they have access to necessary resources and information.

This is one of the advanced HR courses. It is different from other human resources courses, because this course is among the top employee engagement courses.


Targeted Audience for This People Operations Specialist Course

  • HR Managers.
  • HR Specialists.
  • HR Directors.
  • Recruiters.
  • Talent Acquisition Specialist.
  • Top Managers.
  • Entrepreneurs.
  • Any individual who wants agile hr practitioner.


Targeted Organizational Departments for People Operations Specialist Course

  • Human Resource Departments.
  • Managers at all departments.
  • Learning and Development Directorate.


Learning Impact and Outcomes of People Operations Specialist Course

By the end of this course participants will be able to:

  • Understand how people ops framework is different from traditional HR approach.
  • Follow a step by step approach toward building an APF Mindset.
  • Use every tool in the APF toolbox effectively.
  • Develop HR Metric within the APF.
  • Manage the transformation towards APF.
  • Create An Employer Branding Plan.
  • Build a Strong Employer Brand.
  • Acknowledge The Different Types of Recognition.
  • Master the Employee Experience Journey Mapping.

Training Methods:

This training program combines theoretical and practical approaches. it Aim at enhancing participants knowledge of the Agile Peopleops Framework. The course will also equip participants with the right tools to use when practicing APF.


Course Toolbox 

  • Agile HR Adoption Checklist.
  • Case Studies.
  • Reading Material.
  • Agile Peopleops Framework Manifesto.
  • An Effective HR software.
  • HR Metrics Dashboard.

Course Agenda:


Day (1) Introduction to Agile Peopleops Framework

  • Agile 101 Building The Agile Mindset.

  • The Need for Agile Human Resources (Context Analysis).

  • APF Manifesto.

  • Agile Peopleops Framework Values and Principles.


Day (2) Mapping The Employee Journey Employee Engagement Training and Development

  • Improve Employer Branding.

  • Master The Employee Onboarding.

  • Types of Employee Recognition.

  • A Measurable Criteria for Employee Recognition.

  • Developing an Employee Recognition Program.

  • Difference Between Employee Engagement and Employee Experience.

  • Obtaining a Magic Employee Engagement.

  • Employee Development.

  • The Employee Development Model.


Day (3) HR Automation & Killing Paperwork

  • HR Process Automation.

  • Keys and Benefits of Automating HR.

  • Digitalize the Organizational Chart.

  • Automate the Hiring and the Onboarding.

  • Automating Health and Benefits Procedures.

  • Process Automation in HR Functions.


Day (4) Employee Motivation and Performance

  •  The Performance Equation.

  • Linking Motivation to Satisfaction and Performance.

  • Realistic Rewarding Within Agile Environment.

  • Discovering and Closing Performance Gaps.


Day (5) Rethinking the System

  • Softening the Change process and Transformation Management. 

  • Redesigning Communication Flow.

  • Creating HR Metrics and APF Measurements.

  • Turning APF into a competitive Advantage.

  • Employee Development Model, Magic Employee Engagement, & Employee Journey


The Employee Development Model

The employee development model is a foundational building block of any business. Companies that don't invest in their employees are missing out on the opportunity to have their employees grow and flourish. This is proven to be very helpful if the company is planning to grow.
The employee engagement model is an important part of this process. It helps companies understand the needs and motivations of their employees. It also helps them create an employee journey that will keep those employees engaged throughout their tenure with the company.
The employee journey begins with onboarding, where new hires learn about their role and responsibilities at the company. The next step is learning how to do their job, followed by training for specialized skills. 
Then comes performance reviews, where employees are evaluated on how well they're doing their jobs. Reviews Should also include a feedback on how they can improve their performance. Finally, there's career development: helping employees find ways to grow within a company.

HR Automation & Agile PeopleOps Framework

HR process automation is an essential part of any modern business, and it's something we're all working to improve. In this course, you'll learn about the Agile PeopleOps Framework. You should be able to understand how it can help you automate your HR processes. The overall aim here is to help your company thrive.
The Agile PeopleOps Framework is a methodology for designing and implementing HR processes. APF gives you more freedom to make decisions for yourself, your team, and your company. 
It's based on the idea that effective people operations management means giving employees more autonomy over their work and their lives. people operations management also focuses on giving employees access to the tools and resources they need to be successful. The framework includes four steps:
1) Define People Operations Goals
2) Design People Operations Processes
3) Implement People Operations Systems
4) Evaluate and Adjust Your People Operations Strategy