Dynatrace Admin Essentials: Access, Governance & Insights Mastery

Master access control, governance, and data insights to optimize your Dynatrace environment for enhanced security and performance.

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Dynatrace Admin Essentials: Access, Governance & Insights Mastery

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Course Overview:

"Dynatrace Administration Essentials: Managing Access, Governance & Insights" is an admin-focused corporate training program designed for professionals who manage Dynatrace environments at the organizational level. This course emphasizes governance, access control, business reporting, and monitoring strategy rather than infrastructure setup or application code. Drawing on real-world use cases and data from Dynatrace business analytics, it prepares participants to manage user provisioning, set data policies, define KPIs, and optimize dashboards for strategic insights. Through hands-on examples, participants will explore Dynatrace user access management, role-based access control, and administrative best practices aligned with organizational goals. The course integrates Dynatrace governance best practices, performance monitoring for managers, and KPI reporting into a cohesive approach for aligning IT observability with business outcomes.

Target Audience:

IT Administrators
Monitoring & Observability Leads
Business Analysts
DevOps Managers (non-technical)
CIO Office Support Staff
IT Service Delivery Managers

Targeted Organizational Departments:

IT Governance and Compliance
Digital Strategy & Transformation
Business Intelligence / Analytics
IT Service Management (ITSM)
Enterprise Monitoring Teams

Targeted Industries:

Financial Services
Telecom & Utilities
Healthcare & Hospitals
Public Sector & Smart Cities
E-commerce & Retail

Course Offerings:

By the end of this course, participants will be able to:

Configure Dynatrace user access management and organizational environments
Define role-based access control policies for effective governance
Apply Dynatrace tagging policies to manage data visibility
Interpret Dynatrace executive dashboard insights for reporting and strategy
Monitor KPIs relevant to business goals using Dynatrace business events
Enable team productivity through onboarding and Dynatrace training for admins
Manage compliance settings, SLAs, and environment segmentation

Training Methodology:

This course employs an interactive, case-based methodology grounded in real business scenarios from Dynatrace clients. Each module combines guided instruction with Discussions, visual walkthroughs of dashboards, and admin interface practice exercises. Participants will engage with governance models, configure access rights, and simulate performance monitoring setups. Workflows and tagging strategies will be designed collaboratively. Business analytics reports from Dynatrace will be reviewed to identify real-time insights and link them to executive objectives. Feedback sessions will allow reflection on configuration choices, while collaborative exercises reinforce team-based Dynatrace administration strategies. Role-play, compliance mock-audits, and structured admin walkthroughs are also included.

Course Toolbox:

Sample governance policy templates
KPI checklist aligned to business reporting
Role-mapping and tagging strategy templates
SLA monitoring configuration examples

Course Agenda:

Day 1: Introduction to Dynatrace Administration & Governance

Topic 1: Dynatrace administration training fundamentals
Topic 2: Dynatrace account administration structure & planning
Topic 3: Organizational setup in Dynatrace
Topic 4: Role-based access control models and policy application
Topic 5: Dynatrace environment segmentation strategies
Reflection & Review: Understanding admin responsibilities through business use cases

Day 2: User Access, Provisioning & Tagging Policies

Topic 1: Dynatrace user access management workflows
Topic 2: Dynatrace onboarding management best practices
Topic 3: Managing teams and user groups in Dynatrace
Topic 4: Dynatrace user provisioning training simulation
Topic 5: Tagging policies for visibility, access, and governance
Reflection & Review: Comparing governance policies across use cases

Day 3: Business-Level Observability & Executive Dashboards

Topic 1: Configuring Dynatrace executive dashboard insights
Topic 2: Setting and visualizing performance KPIs
Topic 3: Integrating KPI reporting with business objectives
Topic 4: Monitoring service-level agreements (SLAs) using Dynatrace
Topic 5: Configuring alerts and reporting for management
Reflection & Review: KPI success and reporting accuracy case reviews

Day 4: Business Analytics, Compliance, and Reporting

Topic 1: Business-level observability training through business events
Topic 2: Dynatrace SLA and compliance tracking
Topic 3: Using Dynatrace for real-time business reporting
Topic 4: Cost optimization and team accountability dashboards
Topic 5: Review of PDF case studies (loanDepot, FreedomPay, etc.)
Reflection & Review: Linking reporting insights to leadership decisions

Day 5: Strategy Enablement & Team Training Frameworks

Topic 1: Dynatrace training for admins and enablement programs
Topic 2: Managing onboarding and certification at scale
Topic 3: Templates for compliance, access, and tagging
Topic 4: Admin best practices from high-performing enterprises
Topic 5: Workshop: Creating your admin governance playbook
Reflection & Review: Consolidation of training and strategic roadmap drafting

FAQ:

What specific qualifications or prerequisites are needed for participants before enrolling in the course?

No technical background is required. Participants should be familiar with IT administration, monitoring strategy, or business analytics.

How long is each day's session, and is there a total number of hours required for the entire course?

Each day's session is generally structured to last around 4-5 hours, with breaks and interactive activities included. The total course duration spans five days, approximately 20-25 hours of instruction.

How does Dynatrace administration differ from Dynatrace technical configuration?

Dynatrace administration focuses on user access, organizational policies, business-level dashboards, and governance controls—unlike technical configurations that deal with agents, integrations, and performance troubleshooting.

How This Course is Different from Other Dynatrace Administration Courses:

Most Dynatrace courses lean toward technical performance monitoring or developer-led implementation. This course uniquely targets administrative professionals, governance teams, and managers who oversee Dynatrace without coding or infrastructure background. It emphasizes Dynatrace user access management, KPI reporting, dashboard optimization, and compliance—not low-level configuration. Using real-world case studies from Dynatrace Business Analytics PDFs (e.g., loanDepot, FreedomPay), it translates technical observability into executive value. With a business-driven lens, it empowers admins to align platform governance with enterprise performance goals, offering templates, dashboards, and strategies rather than tools alone. Participants will walk away with actionable skills and a governance playbook tailored to their organization.

Note: No software tools are provided during the course. Participants will receive insights, templates, and practical examples for implementing Dynatrace administration best practices.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center