Strategic Operations Management Training Course: Process Innovation (10 Days)

Inspired by: Nigel Slack, Stuart Chambers, and Robert Johnston’s Strategic Operations Management.

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Strategic Operations Management Training Course: Process Innovation (10 Days)

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Course Overview:

This comprehensive 10-day course is designed to equip professionals with cutting-edge strategies in strategic operations management, focusing on transformation processes, lean operations, agile techniques, and business process reengineering. Participants will explore innovation in operations, supply chain strategy, integrated supply management, and operations value creation. The course blends expert-led sessions, case studies, group labs, and interactive discussions to ensure practical application across industries.

Target Audience:

Operations Managers
Supply Chain Directors
Process Improvement Specialists
Business Transformation Consultants
Manufacturing Supervisors
Strategic Planning Analysts
Innovation Officers

Targeted Organizational Departments:

Operations and Production
Strategy and Innovation
Supply Chain Management
Human Resources and Organizational Development
Quality Assurance and Compliance
Logistics and Fulfillment

Targeted Industries:

Manufacturing
Logistics and Distribution
Healthcare
Energy and Utilities
Public Sector and Government
Financial Services
Retail and E-commerce

Course Offerings:

By the end of this course, participants will be able to:

Develop and implement strategic operations management frameworks.
Apply lean operations management and agile operations techniques.
Manage transformation processes and process improvement initiatives.
Conduct operations performance analysis and demand forecasting.
Optimize supply chain strategy and inventory management.
Enhance operations value creation through innovation and alignment.
Evaluate JIT and MRP systems for service and production.
Lead high-performance operations teams for sustainable growth.
Apply strategic outsourcing and cost-efficiency principles.
Align operations strategy with business goals.

Training Methodology:

The training incorporates various learning formats:

Expert-led sessions
Case study analyses
Group-based strategy labs
Simulations
Interactive discussions

Each session is aligned with key terms like strategic operations management, transformation process optimization, and performance metrics.

Course Toolbox:

Strategic Operations eBook
Process Mapping Templates
Lean and Agile Operations Checklists
Innovation Implementation Guide
Capacity Planning Spreadsheets
Case Study Compendium (Manufacturing, Services, Public Sector)
KPI Metrics Dashboards
Strategic Alignment Canvas

Course Agenda:

Day 1: Strategic Foundations in Operations

Topic 1: Introduction to Strategic Operations Management
Topic 2: Operational Strategy and Business Models
Topic 3: Competitive Priorities in Operations
Topic 4: Operations Decision-Making Tools
Topic 5: Agile and Lean Operations Frameworks
Topic 6: Strategic Alignment and Operational Fit
Reflection & Review: Mapping Strategy to Operations

Day 2: Innovation in Operations

Topic 1: Process Design and Innovation in Operations
Topic 2: Managing Transformation Processes
Topic 3: Business Process Reengineering (BPR)
Topic 4: Human Resource Capabilities in Operations
Topic 5: Creating a Culture of Innovation and Change
Topic 6: Sustainability in Operations
Reflection & Review: Reinventing Processes for Competitive Advantage

Day 3: Supply Chain Strategy

Topic 1: Designing Supply Chain Strategy
Topic 2: Strategic Inventory Management
Topic 3: JIT, MRP, and ERP Systems
Topic 4: Integrated Supply Networks
Topic 5: Extended Enterprise and Collaborative Operations
Topic 6: Risk Management in Global Supply Chains
Reflection & Review: Aligning Supply Chains to Strategic Goals

Day 4: Performance and Analytics

Topic 1: Forecasting Methods and Tools
Topic 2: Capacity Planning in Dynamic Environments
Topic 3: Performance Metrics and Dashboards
Topic 4: Cost Efficiency and Resource Utilization
Topic 5: Continuous Improvement and Kaizen
Topic 6: Benchmarking and Best Practice Transfer
Reflection & Review: Data-Driven Operations Decisions

Day 5: Lean and Agile Operations Techniques

Topic 1: Lean Manufacturing Principles
Topic 2: Six Sigma Methodology Overview
Topic 3: Value Stream Mapping
Topic 4: Waste Reduction in Production
Topic 5: DMAIC Process for Process Improvement
Topic 6: Lean vs Six Sigma: Key Differences and Applications
Reflection & Review: Implementing Lean and Six Sigma in Operations

Day 6: Organizational Development and Innovation

Topic 1: Building Innovation into Operations
Topic 2: Developing Leadership for Innovation
Topic 3: Cross-Functional Collaboration for Strategic Goals
Topic 4: Strategies for Organizational Transformation
Topic 5: Managing Resistance to Change
Topic 6: Creating an Innovative Organizational Culture
Reflection & Review: Leading Organizational Change for Innovation

Day 7: Advanced Operations Management Systems

Topic 1: Strategic Outsourcing and Make-or-Buy Decisions
Topic 2: Integrating Technology in Operations
Topic 3: Enterprise Resource Planning (ERP) for Operations
Topic 4: Optimizing Operations with Cloud Solutions
Topic 5: Collaborative Technologies in Supply Chains
Topic 6: Data Analytics for Operational Efficiency
Reflection & Review: Leveraging Technology for Operational Excellence

Day 8: High-Performance Teams and Leadership

Topic 1: High-Performance Teams in Operations
Topic 2: Leading Operations Teams for Success
Topic 3: Cross-Functional Integration for Strategic Outcomes
Topic 4: Leadership Skills for Operations Managers
Topic 5: Operations Leadership and Change Management
Topic 6: Leading Operational Execution
Reflection & Review: Developing Leadership in Operations

Day 9: Operations Strategy and Execution

Topic 1: Aligning Operations Strategy with Business Goals
Topic 2: Measuring the Effectiveness of Operations Strategies
Topic 3: Managing Global Operations and Cultural Differences
Topic 4: Supply Chain Resilience and Continuity Planning
Topic 5: Risk Management in Operations Strategy
Topic 6: Effective Execution of Operations Plans
Reflection & Review: Executing and Aligning Operations with Strategic Goals

Day 10: Capstone and Future Trends

Topic 1: Future Trends in Strategic Operations Management
Topic 2: Automation and Robotics in Operations
Topic 3: Sustainability Trends in Operations
Topic 4: Globalization and Operations Challenges
Topic 5: The Future of Supply Chain and Production Management
Topic 6: Preparing for the Next Generation of Operations Leadership
Reflection & Review: Capstone Planning and Feedback

FAQ:

What specific qualifications or prerequisites are needed for participants before enrolling in the course?

There are no strict prerequisites. However, professionals with a basic understanding of operations or business strategy will benefit the most from this course.

How long is each day's session, and is there a total number of hours required for the entire course?

Each day's session is generally structured to last around 4-5 hours, with breaks and interactive activities included. The total course duration spans 10 days, approximately 40-50 hours of instruction.

What’s the difference between lean operations and agile operations techniques?

Lean operations focus on eliminating waste and streamlining processes, while agile operations techniques emphasize adaptability and responsiveness to change. Both approaches are integrated in this course to create a resilient and efficient operations strategy.

How This Course is Different from Other Strategic Operations Management Courses:

This course stands out by integrating lean operations, agile techniques, and business process reengineering with a strategic focus on innovation and systems-based thinking. Unlike standard operations management programs, this course takes a holistic approach to operations strategy and performance, focusing on supply chain optimization, strategic outsourcing, cost-efficiency, and leadership in driving organizational transformation. It offers real-world, actionable strategies that empower participants to align their operations with organizational goals, implement sustainable practices, and lead innovation-driven change across industries.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Kuwait	Week 42, 2026 18 - 29 Oct 2026	12 Days	Onsite	€11,000
Muscat	Week 42, 2026 18 - 29 Oct 2026	12 Days	Onsite	€11,400
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Madrid	Week 06, 2027 09 - 20 Feb 2027	12 Days	Onsite	€10,000
London	Week 07, 2027 16 - 27 Feb 2027	12 Days	Onsite	€10,000
Baku	Week 07, 2027 16 - 27 Feb 2027	12 Days	Onsite	€8,800