In the current realm, diplomacy and Protocol Skills are not a luxury anymore. They become the required knowledge & skills bodies for agile leaders even if they work in a non diplomatic field.
Business relations between nations and/or companies are very sensitive affair. Stakes are high and margins for mistakes are destructive, if not addressed correctly.
Public relations courses are generally designed for profit oriented organization, but they do not tackle diplomacy.
This course is different from other pr training courses, because this course tackles diplomacy, etiquette and protocol. It is one of the most comprehensive pr courses. It is also considered as one of the top international relations diplomacy courses.
Any Newly Assigned Protocol Officer.
Executive Office Managers.
Executive Personnel in International Organisations.
C Suite executives.
Public Relations Departments.
Any Sector or Industry.
By the end of this course participants will be able to:
Acknowledge Protocol Responsibilities.
Thrive at arranging to host International Visits.
Prepare the Pre-Arrival arrangements.
Understand the requirements for hosting.
Run the technical operations.
Acknowledge flag protocol.
Arrange an event seating plan according to Protocol
Handle the social affairs, invitations, & gifting effectively.
Learn The Dining Etiquette "elbows off the table".
Lean The Table Setting, floor plans.
Learn how to write an invitation "letter format".
Become a master in Office Protocol & Etiquette.
Master the protocol Officer Duties.
Lean How to Display the Flag "international protocol for nations flag ".
Training is undertaken through lectures assisted by audio & visual presentations. Trainee participation is ensured through assignments, role-plays. Case studies also will be discussed to help the audience with the training content.
Trainees are also encouraged to share their workplace experiences. Real life examples are discussed in detail by the trainer to enhance learning by example.
Definition of Protocol & Diplomacy.
Protocol Officer Responsibilities.
High-Class Events Duties.
Understanding the different diplomatic missions.
Permanent Representatives & Missions.
The Vienna Convention.
The UN's official languages.
What is The rule of precedent?
The Principle of the Right-hand side
The Principle of Sovereign Equality
The Precedence between States.
Precedence Amongst Heads of States.
Precedence amongst Diplomats and Ranks.
Precedence amongst UN, EU and AU member states.
What are official international Visits?
Areas of Focus for Hosting a thriving visit.
Understanding the Prerequisites for Hosting International Visit;
Stay and Air Travel.
Airport Arrival and Departure.
Publicity and Media Coverage.
Interpreters and Translators.
Creating a Finalized Program.
Official Arrival and Welcome.
Flag placement & flag protocol.
Rehearsal for talks.
Gift selection and Presentation.
The Event Seating Plan.
How to Write an Invitation for Formal Events.
How to Address different titles.
Making Formal Introductions.
Protocol and etiquette are essential for staff members who work in any industry. They set the tone for how a guest will be treated. They help to ensure that all customers feel comfortable and welcome at your establishment.
The following are some of the most important aspects of protocol and etiquette in the any industry: