Accounts Receivable Operations Training Course

Name: Accounts Receivable Operations and Reconciliation Course
Availability: InStock

Process customer invoices and receipts, maintain aging and disputes, reconcile balances, and prepare period-end evidence.

Accounts Receivable Operations Training Course

At a glance

Duration: 1 Week
Format: Classroom
Cities: Amsterdam, London, Paris, Abu Dhabi, Kuwait, Kuala Lumpur and more
Next session: 26 – 30 October 2026, Amsterdam
Average fee: 5,750 €

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Accounts Receivable Operations and Reconciliation Course

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Overview

Accounts Receivable Operations and Reconciliation Course is a one-week foundation course for receivables clerks, finance assistants, billing staff, and collection coordinators, who leave with an Accounts Receivable Operations Workbook. Participants process customer setup, invoices, credit notes, receipts, allocations, statements, open items, aging, reconciliations, disputes, follow-up, allowance support, and period-end controls. The course links transaction accuracy with customer-balance integrity. Agile Leaders Training Center develops accounts receivable operations capability.

Who Should Attend

Receivables teams responsible for customer balances, open items, and account maintenance
Billing teams responsible for approved invoices, adjustments, and supporting documents
Cash-application teams responsible for identifying, allocating, and clearing customer receipts
Collection-support teams responsible for statements, aging, disputes, and follow-up records
Finance assistants responsible for reconciliations, schedules, and period-end evidence

The course assumes no prior accounts receivable role and leaves advanced credit strategy, litigation, tax advice, system configuration, and specialist impairment modeling outside its scope.

Departments and Industries

The course supports organizations that bill customers, receive cash, and maintain customer-account records.

Accounts receivable, billing, cash application, collections, and finance operations
Retail, wholesale, manufacturing, logistics, and distribution
Hospitality, healthcare, education, property, and professional services
Technology, telecommunications, utilities, and subscription businesses
Shared services, customer operations, sales administration, and controllership

Learning Objectives

By the end of this course, participants will be able to:

Apply customer-account setup and invoice controls
Use receipt identification and allocation procedures
Build aging, statement, and open-item schedules
Analyze disputes, credit notes, and unapplied cash
Reconcile customer records to the control account
Prepare allowance support and period-end evidence

Course Agenda

Day 1: Customer Accounts and Billing

Customer Master Data Setup Checklist
Billing Authorization and Source-Document Control
Customer Invoice Preparation Template
Credit Note Approval and Posting Procedure
Receivables Ledger and Control-Account Map

Day 2: Receipts and Cash Application

Receipt Identification and Remittance-Evidence Checklist
Invoice-Level Cash Allocation Worksheet
Partial Payment and Deduction Register
Unapplied, Unidentified, and On-Account Cash Log
Receipt Reversal and Reapplication Control

Day 3: Statements, Aging, and Disputes

Customer Statement Preparation Schedule
Open-Item Aging Report Design
Overdue Balance Follow-Up Tracker
Billing Dispute Classification and Routing Matrix
Promise-to-Pay and Communication Record

Day 4: Reconciliation and Period Close

Subsidiary-Ledger to Control-Account Reconciliation
Customer Balance Confirmation Schedule
Receivables Cut-Off and Subsequent-Receipt Check
Provision-Matrix Support Data Sheet
Accounts Receivable Close Checklist

Day 5: Receivables Operations Simulation

Exercise: Process Invoices and Credit Notes
Exercise: Identify and Allocate Customer Receipts
Exercise: Resolve Aging and Dispute Exceptions
Exercise: Reconcile Ledger and Close Evidence
Capstone Exercise: Accounts Receivable Operations Workbook

Practical Exercises

The course uses suggested activities that connect customer records, billing, receipts, open items, reconciliation, and closing evidence.

Suggested activity: create an invoice and credit note from approved source documents
Suggested activity: allocate mixed receipts and resolve unidentified or deducted amounts
Suggested activity: prepare aging and route disputes using documented ownership
Suggested activity: reconcile the customer ledger and assemble a period-end file

FAQs

Who suits accounts receivable operations training?

New receivables clerks, finance assistants, billing staff, cash-application teams, and collection coordinators suit the training. It assumes no prior receivables role but requires comfort with basic arithmetic and transaction documents.

How does accounts receivable operations differ from advanced credit management training?

Accounts receivable operations focuses on customer records, invoices, receipts, allocations, statements, aging, disputes, reconciliations, and closing. Advanced credit management focuses on credit assessment, limits, portfolio risk, collection strategy, and legal escalation.

How should unapplied customer receipts be handled?

Unapplied receipts should be logged, supported by bank and remittance evidence, investigated by customer and reference, assigned an owner, aged, allocated when evidence is sufficient, and reviewed during period close.

Why must the receivables ledger be reconciled to the control account?

Reconciliation confirms that customer-level balances agree with the general-ledger control balance and identifies posting, timing, interface, allocation, or adjustment differences requiring investigation.

What supports an accounts receivable allowance calculation?

Useful support includes aging, historical outcomes, current customer and economic information, dispute status, subsequent receipts, write-offs, segmentation, documented assumptions, calculation checks, approvals, and reconciliation to the ledger.

Conclusion

Participants take back an Accounts Receivable Operations Workbook linking customer data, invoices, receipts, allocations, aging, disputes, reconciliations, allowance support, and close evidence. The workbook makes customer balances traceable. Finance teams can use it to improve transaction accuracy, exception ownership, and period-end readiness.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Showing 21-40 of 75 events

Location	Dates	Duration	Mode	Price
Accra	Week 07, 2027 21 – 25 February 2027	1 Week	Onsite	€4,100
Lagos	Week 07, 2027 21 – 25 February 2027	1 Week	Onsite	€4,100
Phuket	Week 08, 2027 28 February – 4 March 2027	1 Week	Onsite	€6,000
Frankfurt	Week 09, 2027 1 – 5 March 2027	1 Week	Onsite	€5,700
Bali	Week 09, 2027 7 – 11 March 2027	1 Week	Onsite	€5,700
San Diego	Week 10, 2027 8 – 12 March 2027	1 Week	Onsite	€14,000
Barcelona	Week 11, 2027 15 – 19 March 2027	1 Week	Onsite	€5,700
Marbella	Week 11, 2027 21 – 25 March 2027	1 Week	Onsite	€5,700
Cairo	Week 12, 2027 22 – 26 March 2027	1 Week	Onsite	€4,100
Milan	Week 13, 2027 29 March – 2 April 2027	1 Week	Onsite	€5,700
Baku	Week 14, 2027 5 – 9 April 2027	1 Week	Onsite	€5,000
Zanzibar	Week 14, 2027 11 – 15 April 2027	1 Week	Onsite	€5,500
Berlin	Week 15, 2027 12 – 16 April 2027	1 Week	Onsite	€5,700
Kuala Lumpur	Week 16, 2027 19 – 23 April 2027	1 Week	Onsite	€5,200
Athens	Week 16, 2027 19 – 23 April 2027	1 Week	Onsite	€6,700
Manama	Week 16, 2027 25 – 29 April 2027	1 Week	Onsite	€4,700
Bangkok	Week 17, 2027 2 – 6 May 2027	1 Week	Onsite	€6,000
Prague	Week 19, 2027 10 – 14 May 2027	1 Week	Onsite	€6,000
London	Week 20, 2027 17 – 21 May 2027	1 Week	Onsite	€5,700
Amsterdam	Week 21, 2027 24 – 28 May 2027	1 Week	Onsite	€5,700

Frequently asked questions

What does this course cover?

OverviewAccounts Receivable Operations and Reconciliation Course is a one-week foundation course for receivables clerks, finance assistants, billing staff, and collection coordinators, who leave with an Accounts Receivable Operations Workbook. Participants process customer setup, invoices, credit notes, receipts, allocations, statements, open items, aging…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

Accounts Receivable Operations Training Course