Advanced Communication Skills: Influence Strategies & Relationship Building

Master Proven Techniques to Persuade, Connect, and Build Lasting Professional Relationships

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Advanced Communication Skills: Influence Strategies & Relationship Building

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Course Overview:

The "Business Communication Skills" course is designed to enhance interpersonal communication, communication strategy, and leadership communication skills in the corporate environment. This comprehensive training program offers a deep understanding of communication concepts and practical techniques that can be applied across departments and industries.

Target Audience:

Managers and team leaders seeking to improve their communication skills for effective leadership
Project managers looking to enhance communication strategies and interpersonal skills
Professionals aiming to develop strong communication and interpersonal skills in the workplace
Executives and leaders want to refine their communication style to drive organizational success
Individuals interested in advancing their career by mastering business communication

Targeted Organizational Departments:

Leadership and management teams
Project management teams
Cross-functional departments
Human resources and talent development

Targeted Industries:

Technology and IT
Financial services
Healthcare and pharmaceuticals
Consulting and professional services
Manufacturing and engineering

Course Offerings:

By the end of this course, participants will be able to:

Apply effective interpersonal communication strategies to foster trust and alignment within teams.
Develop and implement a communication strategy that aligns with organizational goals and leadership objectives.
Enhance leadership communication skills to inspire and motivate teams in high-pressure environments.
Navigate interdepartmental communication challenges and foster collaboration between departments.
Utilize emotional intelligence in communication to manage conflicts and build stronger relationships.
Manage crisis communication effectively and maintain stakeholder trust during organizational shifts.

Training Methodology:

The course employs a dynamic approach, combining interactive sessions, case studies, group work, and feedback sessions. Participants will engage in practical exercises to reinforce learning and develop their communication skills. The training will also provide opportunities for self-reflection and review to ensure continuous improvement.

Course Toolbox:

Comprehensive course with practical exercises and reference materials
Reading materials and recommended resources for further learning
Online communication tools and platforms to support interactive sessions
Templates and checklists for effective communication planning and execution

Course Agenda:

Day 1: Understanding Business Communication

Topic 1: Defining business communication
Topic 2: Importance of effective communication in the workplace
Topic 3: Different types of business communication
Topic 4: Communication barriers and how to overcome them
Reflection & Review: Consolidating Key Learnings on Understanding Business Communication

Day 2: Writing Skills for Business Communication

Topic 1: Writing emails, memos, and business letters
Topic 2: Writing effective reports and proposals
Topic 3: Developing a writing style for business communication
Topic 4: Proofreading and editing
Reflection & Review: Integrating Writing Skills for Business Communication

Day 3: Oral Communication Skills - Technology and Communication

Topic 1: Public speaking and delivering presentations
Topic 2: Effective listening and feedback
Topic 3: Nonverbal communication
Topic 4: Communication in meetings
Topic 5: Advantages and disadvantages of different communication technologies
Topic 6: Using social media for business communication
Topic 7: Teleconferencing and videoconferencing
Topic 8: Email etiquette and security
Reflection & Review: Assessing Oral Communication Skills and Technology in Communication

Day 4: Intercultural Communication - Ethics in Business Communication

Topic 1: Understanding cultural differences in communication
Topic 2: Avoiding stereotypes and biases
Topic 3: Nonverbal communication across cultures
Topic 4: Building relationships with international partners and clients
Topic 5: Ethical communication practices
Topic 6: Confidentiality and privacy in communication
Topic 7: Legal considerations in business communication
Topic 8: Handling sensitive information and conflicts
Reflection & Review: Evaluating Intercultural Communication and Ethics in Business Communication

Day 5: Communication, Leadership, and Change Management

Topic 1: Communication as a leadership skill
Topic 2: Motivating and inspiring others through communication
Topic 3: Resolving conflicts and negotiating effectively
Topic 4: Managing a diverse team through effective communication
Topic 5: Communication strategies for managing change
Topic 6: Communicating during a crisis or emergency
Topic 7: Managing resistance to change through effective communication
Topic 8: Building a Culture of Communication and Innovation
Reflection & Review: Consolidating Course Learnings and Action Planning for Continued Communication Growth

How This Course is Different from Other Communication Courses:

Unlike traditional communication courses, "Business Communication Skills" goes beyond the basics of business communication. It covers a wide range of essential topics, including understanding cultural differences, ethics in business communication, oral communication skills, and the integration of technology. Additionally, the course emphasizes the role of communication in leadership and change management, equipping participants with the skills to inspire, motivate, and navigate through organizational transformation. By combining these diverse areas, this course offers a comprehensive and unique approach to mastering business communication skills.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Location	Dates	Duration	Mode	Price
Amsterdam	Week 24, 2026 08 - 12 Jun 2026	5 Days	Onsite	€5,700
Dubai	Week 28, 2026 06 - 10 Jul 2026	5 Days	Onsite	€4,500
Amsterdam	Week 32, 2026 03 - 07 Aug 2026	5 Days	Onsite	€5,700
London	Week 33, 2026 10 - 14 Aug 2026	5 Days	Onsite	€5,700
Dubai	Week 36, 2026 31 Aug - 04 Sep 2026	5 Days	Onsite	€4,500
Milan	Week 37, 2026 07 - 11 Sep 2026	5 Days	Onsite	€5,700
Vienna	Week 37, 2026 07 - 11 Sep 2026	5 Days	Onsite	€5,700
Amsterdam	Week 40, 2026 28 Sep - 02 Oct 2026	5 Days	Onsite	€5,700
Cairo	Week 40, 2026 28 Sep - 02 Oct 2026	5 Days	Onsite	€4,100
Muscat	Week 40, 2026 04 - 08 Oct 2026	5 Days	Onsite	€5,700
London	Week 41, 2026 05 - 09 Oct 2026	5 Days	Onsite	€5,700
Kuala Lumpur	Week 41, 2026 05 - 09 Oct 2026	5 Days	Onsite	€5,200
Barcelona	Week 41, 2026 05 - 09 Oct 2026	5 Days	Onsite	€5,700
Istanbul	Week 42, 2026 12 - 16 Oct 2026	5 Days	Onsite	€4,500
Madrid	Week 42, 2026 12 - 16 Oct 2026	5 Days	Onsite	€5,700
Johannesburg	Week 42, 2026 18 - 22 Oct 2026	5 Days	Onsite	€6,000
Manama	Week 42, 2026 18 - 22 Oct 2026	5 Days	Onsite	€4,700
Paris	Week 43, 2026 19 - 23 Oct 2026	5 Days	Onsite	€5,700
Amman	Week 43, 2026 25 - 29 Oct 2026	5 Days	Onsite	€4,100
Dubai	Week 44, 2026 26 - 30 Oct 2026	5 Days	Onsite	€4,500