AI at Work: Practical Productivity and Responsible Use
At a glance
- Duration
- 5 days
- Format
- Classroom
- Cities
- Tbilisi, Cape town, Doha, Sharm El-Sheikh, Casablanca, Amsterdam and more
- Next session
- 12 – 16 October 2026
- Average fee
- 5,750 €
Overview
Modern workplaces face growing demands to streamline administrative output, synthesize complex information, and integrate generative tools safely. Applying AI at Work enables professionals to accelerate report preparation, draft correspondence, summarize lengthy materials, and structure operational action plans. Participants master structured prompt engineering, output verification methods, and data protection practices to augment daily workflows without compromising institutional standards. This course is delivered by Agile Leaders Training Center.
Who Should Attend
- Administrative and office-based employees seeking practical automation for daily documentation.
- Department heads and managers responsible for operational workflows and team output quality.
- Team leaders and supervisors coordinating meeting follow-ups and performance reporting.
- Strategy and planning professionals conducting structured research and policy drafting.
- Human resources and learning professionals preparing internal communications and training materials.
- Operations, quality, and process improvement specialists reviewing workflow documentation.
- Business analysts, reporting specialists, and governance professionals managing output accuracy.
Departments and Industries
This programme serves administrative, operational, and supervisory personnel across public and private sectors.
- General Administration and Executive Support Teams
- Strategic Planning and Performance Management Units
- Human Resources and Organizational Development Divisions
- Project Management Offices and Operations Departments
- Public Sector Authorities and Ministerial Agencies
- Financial Services, Corporate Groups, and Telecommunications Enterprises
Learning Objectives
By the end of this course, participants will be able to:
- Explain core generative AI mechanisms and distinguish them from standard automation.
- Apply structured prompt engineering skills using role, context, task, and output constraints.
- Deploy generative AI tools to draft reports, summarize records, and prepare communications.
- Critique AI-generated outputs for factual precision, tone, relevance, and algorithmic bias.
- Implement institutional governance protocols, acceptable use boundaries, and risk classification.
- Establish human-in-the-loop review procedures for authorized documentation workflows.
Course Agenda
Day 1: Generative AI Foundations and Workplace Integration
- Distinguishing artificial intelligence, machine learning, and generative systems
- Core operational mechanisms of large language models and workplace text generators
- Identifying administrative, analytical, and operational tasks suitable for augmentation
- Assessing tool limitations, hallucination risks, and overreliance tendencies
- Establishing individual boundaries between personal experimentation and official work
- Reviewing baseline institutional policies regarding automated office tooling
- Practical reflection on personal workflow tasks ready for augmentation
Day 2: Prompt Engineering for Professional Documentation
- Foundations of prompt architecture: role designation, context setting, and intent
- Defining audience constraints, tone requirements, and exact format specifications
- Iterative refinement techniques and staged multi-step instructions
- Drafting administrative correspondence, executive summaries, and formal memoranda
- Structuring tabular data, meeting summaries, and operational action logs
- Evaluating model outputs against strict clarity, coherence, and relevance metrics
- Refining complex prompts through guided revision and comparative testing
Day 3: Institutional Governance, Risk, and Data Protection
- Differentiating informal personal use from authorized corporate deployment
- Establishing risk classification tiers based on data sensitivity and operational impact
- Acceptable, restricted, and prohibited use boundaries in organizational settings
- Safeguarding proprietary data, personal privacy, and confidential records
- Human oversight responsibilities, verification standards, and managerial sign-off
- Documenting AI tool utilization and audit trails for internal compliance
- Case analysis on institutional risk exposure and preventative governance controls
Day 4: Workflow Redesign and Performance Improvement
- Mapping administrative workflows to isolate repetitive documentation bottlenecks
- Synthesizing research papers, policy briefs, and lengthy operational reports
- Structuring meeting workflows: agenda generation, minute synthesis, and action tracking
- Supporting routine data trend analysis and presentation narrative building
- Measuring task duration, accuracy improvements, and overall productivity gains
- Human-in-the-loop validation models to safeguard professional judgment
- Workflow redesign exercise comparing manual output with AI-assisted delivery
Day 5: Responsible AI Adoption and Implementation Planning
- Ethics in practice: addressing fairness, non-discrimination, and source integrity
- Explainability and transparency principles in AI-assisted administrative decisions
- Monitoring model drift, output degradation, and ongoing procedural safety
- Designing a departmental rollout initiative with proportionate review gates
- Establishing peer review checklists and ongoing prompt repository guidelines
- Formulating an individual and team roadmap for responsible AI adoption
- Final presentation of workplace adoption charters and governance safeguards
Practical Exercises
Participants engage in hands-on activities to resolve real administrative challenges and construct safe operating procedures.
- Draft a multi-variable prompt framework for synthesizing executive briefing documents.
- Conduct a risk classification assessment for departmental documentation use cases.
- Audit a simulated AI output to detect hallucinations, hidden bias, and omissions.
- Formulate a department-level responsible AI adoption plan with human review gates.
FAQs
What qualifications or prior experience are required before attending the course?
No technical qualifications, programming experience, or data science background are required. The course is designed for employees, managers, and non-technical professionals who want to understand how artificial intelligence can be used in the workplace. Basic familiarity with computers, internet use, and standard office applications is sufficient.
How long is each daily session, and what is the total course duration?
Each daily session lasts approximately four to five hours, including breaks and interactive activities. The course runs for five days, with a total duration of approximately 20 to 25 training hours.
What does risk classification mean in the context of institutional AI use?
Risk classification involves evaluating an AI use case according to the type of data it processes, the significance of its outputs, its effect on employees or stakeholders, and the likelihood of error, bias, or harm. A low-risk use may involve summarising non-confidential information, while higher-risk uses may include analysing employee data or supporting recruitment, performance, or eligibility decisions. AI ethics principles recognise different risk levels and emphasise that monitoring and controls should be proportionate to the potential impact of the system.
Conclusion
Adopting artificial intelligence in operational workflows requires combining practical skills with disciplined administrative oversight. Participants complete this course equipped to enhance document generation, accelerate research, and refine communications using structured prompts while maintaining data security, ethical compliance, and personal accountability across all professional outputs.
credits: 5 credit per day
Course Mode: full-time
Provider: Agile Leaders Training Center
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Events for this Course
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Zoom 12 – 16 October 2026
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Tbilisi 12 – 16 October 2026
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Cape town 18 – 22 October 2026
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Doha 18 – 22 October 2026
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Sharm El-Sheikh 19 – 23 October 2026
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Casablanca 26 – 30 October 2026
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Amsterdam 26 – 30 October 2026
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Muscat 1 – 5 November 2026
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Rome 2 – 6 November 2026
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Abu Dhabi 9 – 13 November 2026
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Dubai 16 – 20 November 2026
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Toronto 22 – 26 November 2026
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Porto 30 November – 4 December 2026
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Istanbul 7 – 11 December 2026
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Seoul 7 – 11 December 2026
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Cairo 14 – 18 December 2026
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Vienna 14 – 18 December 2026
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Bali 20 – 24 December 2026
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Nairobi 27 – 31 December 2026
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London 28 December 2026 – 1 January 2027
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Madrid 11 – 15 January 2027
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Lisbon 18 – 22 January 2027
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Barcelona 25 – 29 January 2027
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Abu Dhabi 25 – 29 January 2027
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London 1 – 5 February 2027
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Amsterdam 1 – 5 February 2027
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Paris 8 – 12 February 2027
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Vienna 8 – 12 February 2027
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Manama 14 – 18 February 2027
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Istanbul 15 – 19 February 2027
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Singapore 22 – 26 February 2027
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Dubai 1 – 5 March 2027
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Marbella 7 – 11 March 2027
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Munich 15 – 19 March 2027
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Amman 21 – 25 March 2027
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Kuala Lumpur 22 – 26 March 2027
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Nice 29 March – 2 April 2027
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San Diego 5 – 9 April 2027
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Cairo 12 – 16 April 2027
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Abu Dhabi 12 – 16 April 2027
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Baku 26 – 30 April 2027
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Milan 3 – 7 May 2027
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Langkawi 9 – 13 May 2027
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Frankfurt 10 – 14 May 2027
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Johannesburg 16 – 20 May 2027
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Bangkok 23 – 27 May 2027
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Jakarta 31 May – 4 June 2027
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Dubai 7 – 11 June 2027
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Tokyo 14 – 18 June 2027
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Athens 14 – 18 June 2027
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Doha 20 – 24 June 2027
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London 21 – 25 June 2027
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Phuket 27 June – 1 July 2027
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New York 28 June – 2 July 2027
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Amsterdam 5 – 9 July 2027
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Berlin 12 – 16 July 2027
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Manama 18 – 22 July 2027
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Kuwait 1 – 5 August 2027
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Kuala Lumpur 2 – 6 August 2027
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Geneva 8 – 12 August 2027
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Chicago 8 – 12 August 2027
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Barcelona 16 – 20 August 2027
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Abu Dhabi 16 – 20 August 2027
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Rome 23 – 27 August 2027
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Madrid 23 – 27 August 2027
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London 30 August – 3 September 2027
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Paris 6 – 10 September 2027
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Montreux 13 – 17 September 2027
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Zanzibar 19 – 23 September 2027
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Dubai 27 September – 1 October 2027
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Prague 27 September – 1 October 2027
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Manama 3 – 7 October 2027
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Accra 3 – 7 October 2027
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Trabzon 3 – 7 October 2027
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Tashkent 10 – 14 October 2027
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Milan 11 – 15 October 2027
| Image | Location | Dates | Duration | Mode | Price | Actions |
|---|---|---|---|---|---|---|
|
|
Baku |
Week 17, 2027 26 – 30 April 2027 |
5 Days | Onsite | €5,000 | |
|
|
Milan |
Week 18, 2027 3 – 7 May 2027 |
5 Days | Onsite | €5,700 | |
|
|
Langkawi |
Week 18, 2027 9 – 13 May 2027 |
5 Days | Onsite | €6,000 | |
|
|
Frankfurt |
Week 19, 2027 10 – 14 May 2027 |
5 Days | Onsite | €5,700 | |
|
|
Johannesburg |
Week 19, 2027 16 – 20 May 2027 |
5 Days | Onsite | €4,500 | |
|
|
Bangkok |
Week 20, 2027 23 – 27 May 2027 |
5 Days | Onsite | €6,000 | |
|
|
Jakarta |
Week 22, 2027 31 May – 4 June 2027 |
5 Days | Onsite | €5,700 | |
|
|
Dubai |
Week 23, 2027 7 – 11 June 2027 |
5 Days | Onsite | €4,500 | |
|
|
Tokyo |
Week 24, 2027 14 – 18 June 2027 |
5 Days | Onsite | €10,000 | |
|
|
Athens |
Week 24, 2027 14 – 18 June 2027 |
5 Days | Onsite | €6,700 | |
|
|
Doha |
Week 24, 2027 20 – 24 June 2027 |
5 Days | Onsite | €5,500 | |
|
|
London |
Week 25, 2027 21 – 25 June 2027 |
5 Days | Onsite | €5,700 | |
|
|
Phuket |
Week 25, 2027 27 June – 1 July 2027 |
5 Days | Onsite | €6,000 | |
|
|
New York |
Week 26, 2027 28 June – 2 July 2027 |
5 Days | Onsite | €12,000 | |
|
|
Amsterdam |
Week 27, 2027 5 – 9 July 2027 |
5 Days | Onsite | €5,700 | |
|
|
Berlin |
Week 28, 2027 12 – 16 July 2027 |
5 Days | Onsite | €5,700 | |
|
|
Manama |
Week 28, 2027 18 – 22 July 2027 |
5 Days | Onsite | €4,700 | |
|
|
Kuwait |
Week 30, 2027 1 – 5 August 2027 |
5 Days | Onsite | €5,500 | |
|
|
Kuala Lumpur |
Week 31, 2027 2 – 6 August 2027 |
5 Days | Onsite | €5,200 | |
|
|
Geneva |
Week 31, 2027 8 – 12 August 2027 |
5 Days | Onsite | €6,200 |
Frequently asked questions
What does this course cover?
OverviewModern workplaces face growing demands to streamline administrative output, synthesize complex information, and integrate generative tools safely. Applying AI at Work enables professionals to accelerate report preparation, draft correspondence, summarize lengthy materials, and structure operational action plans. Participants master structured prom…
Are training dates available?
Yes. Available dates and destinations are listed in the course dates section on this page.
How can I register?
Choose an available date on this page and complete the registration form, or send a programme enquiry.
Can I download the course brochure?
Yes. Use the brochure download link provided on this page.
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