Clinical Handoff Communication and SBAR Course
At a glance
- Duration
- 1 Week
- Format
- Classroom
- Cities
- Marbella, Amsterdam, Toronto, Barcelona, Vienna, Zanzibar and more
- Next session
- 1 – 5 November 2026, Marbella
- Average fee
- 5,750 €
Overview
Clinical Handoff Communication and SBAR Training Course is a one-week foundation course for healthcare professionals, nurses, clinical support teams, patient safety staff, and shift supervisors who leave with a Unit Handoff Communication Pack. Participants structure essential information, transfer responsibility, confirm understanding, plan contingencies, escalate concerns, document transitions, and improve handoffs across shifts, units, and facilities. Agile Leaders Training Center presents clinical handoff communication and SBAR as practical continuity-of-care tools.
Who Should Attend
- Teams responsible for transferring patient information and care responsibility
- Staff responsible for coordinating shift and unit transitions
- Personnel responsible for patient safety observation and communication feedback
- Supervisors responsible for escalation and continuity of care
- Support teams responsible for transfer documentation and follow-up actions
The course assumes participants communicate patient-care information at work and leaves out clinical diagnosis, legal interpretation, and organization-specific authorization.
Departments and Industries
The course supports departments and industries that coordinate patient transitions and continuity of care.
- Hospital nursing and medical services
- Emergency, critical care, and procedural units
- Ambulatory, rehabilitation, and long-term care services
- Medical transport and interfacility transfer teams
- Patient safety, quality, and clinical governance departments
Learning Objectives
By the end of this course, participants will be able to:
- Apply SBAR to structured clinical handoffs
- Prioritize essential patient and action information
- Use read-back and check-back to confirm understanding
- Analyze escalation needs and contingency plans
- Evaluate handoff quality with observation and feedback
- Build a unit handoff communication improvement plan
Course Agenda
Day 1: Handoff Foundations and Responsibility
- Care Transition and Responsibility Transfer Map
- Handoff Risk and Communication Barrier Checklist
- Sender and Receiver Accountability Matrix
- Patient Identification and Context Verification Card
- Handoff Channel and Interruption Control Guide
Day 2: SBAR Message Construction
- SBAR Situation Statement Builder
- Relevant Background Selection Filter
- Clinical Assessment Summary Template
- Recommendation and Action Request Card
- Urgency, Ownership, and Timeline Tracker
Day 3: Confirmation and Escalation
- Closed-Loop Communication Sequence
- Read-Back and Check-Back Verification Log
- Clarification Question Prompt Set
- Concern Escalation Decision Path
- Contingency and Deterioration Plan Template
Day 4: Transitions and Improvement
- Shift Handoff Content Checklist
- Unit and Facility Transfer Record
- Discharge Transition Information Map
- Electronic Handoff Acknowledgment Check
- Handoff Observation and Feedback Form
Day 5: Clinical Handoff Simulation
- Suggested Exercise: SBAR Message Prioritization
- Suggested Exercise: Read-Back and Clarification Practice
- Suggested Exercise: Escalation and Contingency Planning
- Suggested Exercise: Handoff Observation and Coaching
- Capstone Exercise: Unit Handoff Communication Pack
Practical Exercises
The course uses suggested activities with fictional shift, emergency, unit-transfer, medical-transport, and discharge scenarios.
- Suggested activity: convert an unstructured patient update into an SBAR handoff with clear ownership and timing.
- Suggested activity: use read-back, check-back, and clarification to close communication loops.
- Suggested activity: document escalation triggers and contingency actions for a changing condition.
- Suggested activity: combine templates, observation criteria, feedback, and improvement actions into a unit handoff pack.
FAQs
Who suits clinical handoff communication and SBAR training, and what does it assume?
Clinical handoff communication and SBAR training suits care professionals, support teams, patient safety staff, and shift supervisors. It assumes routine involvement in patient-care communication and does not teach clinical diagnosis.
How does SBAR handoff training differ from general healthcare communication training?
SBAR handoff training focuses on transferring patient information, responsibility, actions, and contingencies during care transitions, while general healthcare communication training covers broader interpersonal, patient, and team interactions.
What information belongs in an SBAR clinical handoff?
An SBAR handoff contains the immediate situation, relevant background, current assessment, and a clear recommendation, supported by patient identification, urgency, ownership, timing, and contingency information when relevant.
Why are read-back and check-back important during clinical handoffs?
Read-back and check-back allow the receiver to confirm key information and the sender to verify shared understanding before responsibility is transferred.
Conclusion
Participants leave with a Unit Handoff Communication Pack containing SBAR builders, verification logs, escalation paths, transition records, and observation forms. The pack creates a shared structure for transferring information and responsibility. It also supports clearer ownership, confirmation, contingency planning, and feedback across care transitions.
credits: 5 credit per day
Course Mode: full-time
Provider: Agile Leaders Training Center
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Events for this Course
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Marbella 1 – 5 November 2026
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Amsterdam 2 – 6 November 2026
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Toronto 8 – 12 November 2026
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Barcelona 9 – 13 November 2026
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Vienna 16 – 20 November 2026
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Zanzibar 22 – 26 November 2026
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Chicago 22 – 26 November 2026
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Dubai 30 November – 4 December 2026
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Sharm El-Sheikh 7 – 11 December 2026
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Nice 7 – 11 December 2026
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Kuala Lumpur 14 – 18 December 2026
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Athens 14 – 18 December 2026
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Milan 28 December 2026 – 1 January 2027
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Abu Dhabi 28 December 2026 – 1 January 2027
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Rome 4 – 8 January 2027
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Johannesburg 10 – 14 January 2027
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Dubai 18 – 22 January 2027
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Paris 25 – 29 January 2027
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Abu Dhabi 25 – 29 January 2027
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Amsterdam 1 – 5 February 2027
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London 8 – 12 February 2027
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Zoom 15 – 19 February 2027
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Montreux 15 – 19 February 2027
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Kuwait 28 February – 4 March 2027
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Milan 1 – 5 March 2027
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Casablanca 8 – 12 March 2027
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Cairo 15 – 19 March 2027
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Muscat 21 – 25 March 2027
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Rome 22 – 26 March 2027
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Kuala Lumpur 29 March – 2 April 2027
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Berlin 29 March – 2 April 2027
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Dubai 5 – 9 April 2027
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Porto 5 – 9 April 2027
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Istanbul 12 – 16 April 2027
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Cape town 18 – 22 April 2027
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Singapore 19 – 23 April 2027
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Nairobi 25 – 29 April 2027
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Abu Dhabi 26 – 30 April 2027
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Doha 2 – 6 May 2027
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Vienna 10 – 14 May 2027
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New York 10 – 14 May 2027
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Barcelona 17 – 21 May 2027
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Lisbon 17 – 21 May 2027
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London 24 – 28 May 2027
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Baku 31 May – 4 June 2027
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Paris 7 – 11 June 2027
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Manama 13 – 17 June 2027
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Amman 20 – 24 June 2027
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Lagos 27 June – 1 July 2027
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Tbilisi 28 June – 2 July 2027
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Bangkok 4 – 8 July 2027
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Dubai 12 – 16 July 2027
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Abu Dhabi 12 – 16 July 2027
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London 19 – 23 July 2027
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Phuket 25 – 29 July 2027
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Madrid 2 – 6 August 2027
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Munich 2 – 6 August 2027
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Istanbul 9 – 13 August 2027
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Seoul 9 – 13 August 2027
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Cairo 16 – 20 August 2027
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Tashkent 22 – 26 August 2027
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Tokyo 23 – 27 August 2027
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Trabzon 29 August – 2 September 2027
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Amsterdam 30 August – 3 September 2027
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Jakarta 6 – 10 September 2027
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Bali 12 – 16 September 2027
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Frankfurt 13 – 17 September 2027
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Manama 19 – 23 September 2027
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Madrid 27 September – 1 October 2027
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Prague 4 – 8 October 2027
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Langkawi 10 – 14 October 2027
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Geneva 17 – 21 October 2027
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London 25 – 29 October 2027
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Accra 31 October – 4 November 2027
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San Diego 1 – 5 November 2027
| Image | Location | Dates | Duration | Mode | Price | Actions |
|---|---|---|---|---|---|---|
|
|
New York |
Week 19, 2027 10 – 14 May 2027 |
1 Week | Onsite | €12,000 | |
|
|
Barcelona |
Week 20, 2027 17 – 21 May 2027 |
1 Week | Onsite | €5,700 | |
|
|
Lisbon |
Week 20, 2027 17 – 21 May 2027 |
1 Week | Onsite | €5,700 | |
|
|
London |
Week 21, 2027 24 – 28 May 2027 |
1 Week | Onsite | €5,700 | |
|
|
Baku |
Week 22, 2027 31 May – 4 June 2027 |
1 Week | Onsite | €5,000 | |
|
|
Paris |
Week 23, 2027 7 – 11 June 2027 |
1 Week | Onsite | €5,700 | |
|
|
Manama |
Week 23, 2027 13 – 17 June 2027 |
1 Week | Onsite | €4,700 | |
|
|
Amman |
Week 24, 2027 20 – 24 June 2027 |
1 Week | Onsite | €4,100 | |
|
|
Lagos |
Week 25, 2027 27 June – 1 July 2027 |
1 Week | Onsite | €4,100 | |
|
|
Tbilisi |
Week 26, 2027 28 June – 2 July 2027 |
1 Week | Onsite | €5,000 | |
|
|
Bangkok |
Week 26, 2027 4 – 8 July 2027 |
1 Week | Onsite | €6,000 | |
|
|
Dubai |
Week 28, 2027 12 – 16 July 2027 |
1 Week | Onsite | €4,500 | |
|
|
Abu Dhabi |
Week 28, 2027 12 – 16 July 2027 |
1 Week | Onsite | €4,700 | |
|
|
London |
Week 29, 2027 19 – 23 July 2027 |
1 Week | Onsite | €5,700 | |
|
|
Phuket |
Week 29, 2027 25 – 29 July 2027 |
1 Week | Onsite | €6,000 | |
|
|
Madrid |
Week 31, 2027 2 – 6 August 2027 |
1 Week | Onsite | €5,700 | |
|
|
Munich |
Week 31, 2027 2 – 6 August 2027 |
1 Week | Onsite | €5,700 | |
|
|
Istanbul |
Week 32, 2027 9 – 13 August 2027 |
1 Week | Onsite | €4,500 | |
|
|
Seoul |
Week 32, 2027 9 – 13 August 2027 |
1 Week | Onsite | €10,000 | |
|
|
Cairo |
Week 33, 2027 16 – 20 August 2027 |
1 Week | Onsite | €4,100 |
Frequently asked questions
What does this course cover?
OverviewClinical Handoff Communication and SBAR Training Course is a one-week foundation course for healthcare professionals, nurses, clinical support teams, patient safety staff, and shift supervisors who leave with a Unit Handoff Communication Pack. Participants structure essential information, transfer responsibility, confirm understanding, plan contin…
Are training dates available?
Yes. Available dates and destinations are listed in the course dates section on this page.
How can I register?
Choose an available date on this page and complete the registration form, or send a programme enquiry.
Can I download the course brochure?
Yes. Use the brochure download link provided on this page.
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