Contract Dispute Resolution and Mediation Course

Name: Contract Dispute Resolution and Mediation Practice Course
Availability: InStock

Build structured case files, settlement options, and mediation plans for contract disagreements across commercial and project settings.

Contract Dispute Resolution and Mediation Course

At a glance

Duration: 5 days
Format: Classroom
Cities: Manama, Amsterdam, Dubai, London, Nice, Barcelona and more
Next session: 18 – 22 October 2026, Manama
Average fee: 5,800 €

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Contract Dispute Resolution and Mediation Practice Course

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Overview

Contract Dispute Resolution and Mediation Practice Course is a five-day intermediate course for contract and commercial professionals who leave with a Contract Dispute Resolution Playbook. Participants apply contract dispute diagnosis, evidence preparation, issue and interest mapping, settlement option evaluation, mediation case preparation, and agreement follow-up. The course addresses unmanaged escalation by combining commercial mediation practice with structured settlement negotiation and decision controls. Agile Leaders Training Center presents contract dispute resolution as a disciplined business process.

Who Should Attend

Contract functions responsible for interpreting obligations and managing disagreements
Commercial teams responsible for claims, correspondence, and settlement recommendations
Procurement functions managing supplier disputes and performance remedies
Project teams coordinating records, stakeholders, and disputed deliverables
Legal operations functions organizing evidence and resolution workflows

The course assumes participants handle contract records and stakeholder discussions and leaves out litigation, arbitration advocacy, formal legal opinions, and mediator certification.

Departments and Industries

The course supports departments and industries that manage contract disagreements and negotiated outcomes.

Contracts, procurement, commercial, and legal operations
Project management, finance, risk, and internal controls
Construction, engineering, energy, and utilities
Technology, telecommunications, logistics, and manufacturing
Healthcare, facilities, real estate, and professional services

Learning Objectives

By the end of this course, participants will be able to:

Diagnose contract disputes using fact, clause, and impact analysis
Build evidence chronologies and issue-interest maps
Compare negotiation, mediation, and escalation pathways
Evaluate settlement options, authority, and implementation risks
Apply mediation preparation and participation methods
Use settlement records and follow-up controls

Course Agenda

Day 1: Diagnosing Contract Disputes

Contract Dispute Trigger Scan
Fact-Clause-Impact Analysis Matrix
Rights, Interests, and Positions Map
Dispute Stakeholder Influence Grid
Early Resolution Pathway Checklist

Day 2: Building the Case Record

Evidence Relevance and Reliability Screen
Contract Event Chronology Template
Claim and Response Issue Register
Correspondence Control Log
Disputed Value and Exposure Worksheet

Day 3: Preparing Settlement Strategy

Settlement Objective Hierarchy
Negotiation Alternative Assessment
Settlement Option Evaluation Matrix
Authority and Approval Boundary Map
Concession Planning and Exchange Table

Day 4: Participating in Mediation

Mediation Readiness Checklist
Opening Position Statement Structure
Joint and Private Session Plan
Mediator Information Pack
Confidentiality and Communication Protocol

Day 5: Resolution Practice and Integration

Exercise: Diagnose a Supplier Performance Dispute
Exercise: Build a Project Evidence Chronology
Exercise: Evaluate Technology Contract Settlement Options
Exercise: Conduct a Mediated Commercial Discussion
Capstone Exercise: Contract Dispute Resolution Playbook

Practical Exercises

The course uses suggested activities to practice contract dispute resolution across business settings.

Suggested activity: separate facts, clauses, impacts, positions, and interests in a construction delay disagreement.
Suggested activity: assemble an evidence chronology for a disputed logistics service level.
Suggested activity: compare settlement options and approval boundaries in a technology services dispute.
Suggested activity: draft settlement records and follow-up controls after a mediated discussion.

FAQs

Who suits the Contract Dispute Resolution and Mediation Practice Course, and what does it assume?

It suits professionals managing contract disagreements and assumes they can work with contract records, commercial correspondence, internal stakeholders, and approval processes.

How does contract dispute resolution training differ from mediator certification?

Contract dispute resolution training prepares organizational representatives to diagnose, prepare, negotiate, and participate in mediation, while mediator certification develops the neutral practitioner's professional role and assessment pathway.

What is an issue and interest map in contract dispute resolution?

An issue and interest map separates disputed questions, stated positions, underlying business needs, constraints, dependencies, and possible areas of exchange to support focused settlement discussions.

How are settlement options evaluated in commercial mediation practice?

Settlement options are evaluated against objectives, evidence, authority, cost exposure, operational feasibility, stakeholder effects, implementation conditions, and the consequences of no agreement.

What should a contract settlement record contain?

A contract settlement record should capture agreed terms, scope, responsibilities, approvals, confidentiality needs, implementation actions, deadlines, monitoring arrangements, and unresolved matters requiring further handling.

Conclusion

Participants leave with a Contract Dispute Resolution Playbook for their working environment. The playbook connects dispute diagnosis, evidence, stakeholder interests, resolution pathways, settlement authority, mediation preparation, agreement records, and follow-up controls. Teams can use it to prepare decisions consistently, reduce unmanaged escalation, and coordinate negotiated outcomes across contract, commercial, procurement, project, and legal operations functions.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Showing 41-60 of 74 events

Location	Dates	Duration	Mode	Price
Paris	Week 19, 2027 10 – 14 May 2027	5 Days	Onsite	€5,700
London	Week 20, 2027 17 – 21 May 2027	5 Days	Onsite	€5,700
Prague	Week 20, 2027 17 – 21 May 2027	5 Days	Onsite	€6,000
Dubai	Week 21, 2027 24 – 28 May 2027	5 Days	Onsite	€4,500
Jakarta	Week 21, 2027 24 – 28 May 2027	5 Days	Onsite	€5,700
Istanbul	Week 22, 2027 31 May – 4 June 2027	5 Days	Onsite	€4,500
Kuala Lumpur	Week 23, 2027 7 – 11 June 2027	5 Days	Onsite	€5,200
Madrid	Week 24, 2027 14 – 18 June 2027	5 Days	Onsite	€5,700
Amsterdam	Week 25, 2027 21 – 25 June 2027	5 Days	Onsite	€5,700
Munich	Week 25, 2027 21 – 25 June 2027	5 Days	Onsite	€5,700
Cairo	Week 26, 2027 28 June – 2 July 2027	5 Days	Onsite	€4,100
Abu Dhabi	Week 26, 2027 28 June – 2 July 2027	5 Days	Onsite	€4,700
Montreux	Week 27, 2027 5 – 9 July 2027	5 Days	Onsite	€7,500
Accra	Week 28, 2027 18 – 22 July 2027	5 Days	Onsite	€4,100
Sharm El-Sheikh	Week 29, 2027 19 – 23 July 2027	5 Days	Onsite	€4,100
Amman	Week 29, 2027 25 – 29 July 2027	5 Days	Onsite	€4,100
Paris	Week 30, 2027 26 – 30 July 2027	5 Days	Onsite	€5,700
Barcelona	Week 31, 2027 2 – 6 August 2027	5 Days	Onsite	€5,700
Nairobi	Week 31, 2027 8 – 12 August 2027	5 Days	Onsite	€4,500
Rome	Week 32, 2027 9 – 13 August 2027	5 Days	Onsite	€5,700

Frequently asked questions

What does this course cover?

OverviewContract Dispute Resolution and Mediation Practice Course is a five-day intermediate course for contract and commercial professionals who leave with a Contract Dispute Resolution Playbook. Participants apply contract dispute diagnosis, evidence preparation, issue and interest mapping, settlement option evaluation, mediation case preparation, and a…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

Contract Dispute Resolution and Mediation Course