Cost, Quality and Productivity Improvement Course

Name: Cost, Quality and Productivity Improvement Training Course
Availability: InStock

Turn quality losses, process waste, resource constraints, and financial evidence into governed productivity improvements.

Cost, Quality and Productivity Improvement Course

At a glance

Duration: 1 Week
Format: Classroom
Cities: Paris, Abu Dhabi, Tbilisi, Berlin, Nairobi, Vienna and more
Next session: 26 – 30 October 2026, Paris
Average fee: 5,750 €

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Cost, Quality and Productivity Improvement Training Course

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Overview

Cost, Quality and Productivity Improvement Training Course is a one-week advanced course for finance, quality, operations, production, and improvement professionals, who leave with a Cost-Quality-Productivity Improvement Case. Participants connect financial losses, process variation, resource use, customer requirements, and operating constraints to select measurable interventions and verify benefits. The course establishes shared evidence, governance, and control routines for sustained improvement. Agile Leaders Training Center develops cross-functional cost, quality, and productivity capability.

Who Should Attend

Finance teams quantifying operating losses and validating improvement benefits
Quality teams managing defects, conformance, and corrective action
Operations leaders responsible for flow, capacity, output, and service
Production managers controlling resources, downtime, and process performance
Improvement professionals coordinating diagnosis, experiments, and sustainment

The course assumes participants already interpret operational and financial performance data, and it leaves out procurement-only savings, introductory accounting, and Lean or Six Sigma certification preparation.

Departments and Industries

The course supports functions and sectors where quality losses, process delays, resource consumption, and capacity constraints affect cost and output.

Finance, management accounting, cost control, and business partnering
Quality, operational excellence, production, maintenance, and engineering
Manufacturing, logistics, distribution, and utilities
Healthcare, financial services, technology, and telecommunications
Shared services, customer operations, and professional services

Learning Objectives

By the end of this course, participants will be able to:

Analyze cost, quality, productivity, and capacity losses
Use process maps and KPI definitions to locate constraints
Build a cost of quality and waste baseline
Prioritize improvement options by impact, effort, and risk
Evaluate interventions through benefit and control evidence
Build a Cost-Quality-Productivity Improvement Case

Course Agenda

Day 1: Integrated Performance Baseline

Cost-Quality-Productivity Driver Map
Process Boundary and Stakeholder Definition
ISO 9001:2026 Process Approach
Labor and Multifactor Productivity Measures
Operational Data Quality Checklist

Day 2: Quality Loss and Cost Diagnosis

Prevention-Appraisal-Failure Cost Model
Cost of Poor Quality Register
Defect, Rework, Delay, and Complaint Costing
Root Cause Evidence Tree
Quality Loss Financial Bridge

Day 3: Process Flow and Productivity Constraints

Current-State Value Stream Map
Waste, Queue, and Handoff Analysis
Capacity and Bottleneck Load Profile
ISO 22400 KPI Definition Sheet
Utilization, Throughput, and Lead-Time Balance

Day 4: Improvement Portfolio and Controls

Impact-Effort-Risk Prioritization Matrix
Future-State Process Design
Benefit Hypothesis and Validation Plan
Improvement Governance and Decision Rights
Control Plan and Response Thresholds

Day 5: Cost, Quality and Productivity Practice

Exercise: Quantify a Cost of Poor Quality Baseline
Exercise: Diagnose Flow and Capacity Constraints
Exercise: Compare Improvement Intervention Cases
Exercise: Design Benefit and Sustainment Controls
Capstone Exercise: Cost-Quality-Productivity Improvement Case

Practical Exercises

Suggested activities connect financial evidence, process performance, quality losses, resource use, and sustained controls.

Suggested activity: classify prevention, appraisal, internal failure, and external failure costs
Suggested activity: map a service or production flow and expose delays, rework, and bottlenecks
Suggested activity: rank improvement options by impact, effort, risk, and evidence quality
Suggested activity: define benefit measures, owners, thresholds, and control responses

FAQs

Who suits cost, quality and productivity improvement training, and what does it assume?

Finance, quality, operations, production, and improvement professionals suit the training. It assumes they can interpret operating and financial data and participate in cross-functional process decisions.

How does cost, quality and productivity improvement differ from Lean certification training?

Cost, quality and productivity improvement integrates financial, quality, and productivity evidence to select and govern interventions; Lean certification training follows a credential-specific body of knowledge and assessment path.

What is cost of poor quality in productivity improvement?

Cost of poor quality captures internal and external failure losses such as scrap, rework, delays, complaints, returns, and service recovery, creating a financial basis for improvement choices.

How should productivity improvement be measured?

Productivity improvement should compare defined outputs with labor, capital, time, or combined inputs, while checking quality, demand, and process boundaries so apparent gains do not conceal deterioration elsewhere.

Why are control plans needed after quality and productivity improvement?

Control plans define measures, owners, thresholds, response actions, and review routines so teams detect drift, verify benefits, and retain the improved way of working.

Conclusion

Participants take back a Cost-Quality-Productivity Improvement Case containing baselines, quality-cost analysis, process maps, constraint profiles, KPI definitions, prioritized interventions, benefit tests, governance, and controls. The case creates a shared basis for finance and operations decisions. It supports improvements that remain measurable after implementation.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Showing 1-20 of 75 events

Location	Dates	Duration	Mode	Price
Paris	Week 44, 2026 26 – 30 October 2026	1 Week	Onsite	€5,700
Abu Dhabi	Week 44, 2026 26 – 30 October 2026	1 Week	Onsite	€4,700
Tbilisi	Week 45, 2026 2 – 6 November 2026	1 Week	Onsite	€5,000
Berlin	Week 45, 2026 2 – 6 November 2026	1 Week	Onsite	€5,700
Nairobi	Week 45, 2026 8 – 12 November 2026	1 Week	Onsite	€4,500
Vienna	Week 46, 2026 9 – 13 November 2026	1 Week	Onsite	€5,700
Madrid	Week 47, 2026 16 – 20 November 2026	1 Week	Onsite	€5,700
Seoul	Week 47, 2026 16 – 20 November 2026	1 Week	Onsite	€10,000
Rome	Week 48, 2026 23 – 27 November 2026	1 Week	Onsite	€5,700
Amsterdam	Week 49, 2026 30 November – 4 December 2026	1 Week	Onsite	€5,700
Athens	Week 49, 2026 30 November – 4 December 2026	1 Week	Onsite	€6,700
Cape town	Week 49, 2026 6 – 10 December 2026	1 Week	Onsite	€4,500
London	Week 50, 2026 7 – 11 December 2026	1 Week	Onsite	€5,700
Baku	Week 51, 2026 14 – 18 December 2026	1 Week	Onsite	€5,000
Accra	Week 51, 2026 20 – 24 December 2026	1 Week	Onsite	€4,100
Kuala Lumpur	Week 52, 2026 21 – 25 December 2026	1 Week	Onsite	€5,200
Abu Dhabi	Week 53, 2026 28 December 2026 – 1 January 2027	1 Week	Onsite	€4,700
Amman	Week 53, 2027 3 – 7 January 2027	1 Week	Onsite	€4,100
Barcelona	Week 01, 2027 4 – 8 January 2027	1 Week	Onsite	€5,700
Milan	Week 02, 2027 11 – 15 January 2027	1 Week	Onsite	€5,700

Frequently asked questions

What does this course cover?

OverviewCost, Quality and Productivity Improvement Training Course is a one-week advanced course for finance, quality, operations, production, and improvement professionals, who leave with a Cost-Quality-Productivity Improvement Case. Participants connect financial losses, process variation, resource use, customer requirements, and operating constraints t…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

Cost, Quality and Productivity Improvement Course