Crisis Management: ISO 22361 Guidelines Training Course

Name: Crisis Management Training Course: ISO 22361 Certification & Best Practices
Availability: InStock

Align organizational crisis planning, incident response, and leadership capabilities with international ISO 22361 guidelines.

Crisis Management: ISO 22361 Guidelines Training Course

At a glance

Duration: 5 days
Format: Classroom
Cities: Doha, Nice, Seoul, Abu Dhabi, Nairobi, Kuala Lumpur and more
Next session: 4 – 8 October 2026, Doha
Average fee: 7,550 €

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Crisis Management Training Course: ISO 22361 Certification & Best Practices

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Overview

Organizational disruptions and critical incidents test operational stability, public trust, and leadership cohesion. This Crisis Management Training Course provides structured methodologies grounded in international ISO 22361 guidelines to prepare organizations for high-impact disruptions. Participants master the core principles of strategic crisis planning, risk assessment, situational leadership, and incident recovery. The syllabus emphasizes practical capabilities required to coordinate emergency response teams, formulate crisis response strategies, and protect business resilience under severe pressure. This course is delivered by Agile Leaders Training Center.

Target Audience

Crisis managers and response team leaders
Business continuity professionals and coordinators
Risk management officers and governance leads
Corporate security professionals and safety heads
Emergency response coordinators
Senior executives and operational decision-makers
Consultants specializing in crisis preparedness and resilience

Targeted Departments and Industries

This programme serves multi-disciplinary functions across high-reliability operating environments.

Risk Management and Regulatory Compliance
Business Continuity and Operational Resilience
Corporate Security and Safety Operations
Operations, Supply Chain, and Logistics
Human Resources and Crisis Communication Units
Emergency and Disaster Response Teams
Financial services, healthcare networks, manufacturing facilities, utility providers, and public sector agencies

Learning Objectives

By the end of this course, participants will be able to:

Develop an operational crisis management framework aligned with ISO 22361 guidelines.
Implement crisis response strategies and recovery plans to minimize organizational impact.
Conduct risk assessment and mitigation planning across complex crisis scenarios.
Design, evaluate, and maintain actionable business continuity plans.
Strengthen crisis leadership decision-making under operational pressure.
Apply structured stakeholder communication protocols across internal and external networks.
Build a sustainable incident management capability across core functional units.

Course Agenda

Day 1: Introduction to Crisis Management and ISO 22361

Fundamental concepts, crisis typologies, and operational definitions
International standards and crisis management capability models
Core ISO 22361 principles for organizational crisis readiness
Establishing crisis management capability within corporate governance
Foundational protocols for internal and external crisis communications
Reflection and Review: Structured discussion on baseline organizational readiness

Day 2: Crisis Management Framework and Governance

Strategic leadership roles and executive decision structures
Organizational architecture for incident and crisis management teams
Cultural factors and workforce engagement during enterprise disruption
Competence development and role profiling for crisis response personnel
Governance, authority delegation, and legal considerations in crisis leadership
Reflection and Review: Scenario evaluation of governance structures under stress

Day 3: Crisis Prevention and Preparedness

Anticipation methodologies, horizon scanning, and early warning indicators
Crisis assessment frameworks and threat vulnerability indexing
Prevention controls and proactive risk mitigation strategies
Preparedness planning and integration with business continuity plans
Scenario planning and simulation exercise design protocols
Reflection and Review: Gap analysis of departmental preparedness controls

Day 4: Crisis Response and Operational Recovery

Immediate response strategies and initial containment measures
Operational coordination within the crisis response team
Stakeholder communication protocols and reputation protection measures
Maintaining business resilience and operational continuity under disruption
Transition workflows from acute crisis response to structured recovery
Reflection and Review: Post-incident analysis and continuous improvement debrief

Day 5: Crisis Leadership and Continuous Improvement

High-stress decision-making protocols and command-and-control dynamics
Developing long-term organizational resilience beyond standard continuity
Strategic innovation in incident management and adaptive problem-solving
Case analysis of historical crisis responses and operational lessons learned
Embedding an enduring culture of crisis preparedness across business units
Reflection and Review: Action plan formulation for ISO 22361 alignment

Practical Exercises

Participants undertake practical scenario-based activities to anchor operational crisis management capabilities.

Formulate an initial crisis escalation matrix based on ISO 22361 guidance.
Conduct a rapid impact assessment for a compounding supply chain disruption.
Draft a crisis communication holding statement for external stakeholder groups.
Design a desktop crisis simulation scenario to test executive decision-making.

Frequently Asked Questions

What specific qualifications or prerequisites are needed before enrolling in the course?

No specific academic qualifications are mandatory. However, foundational familiarity with business continuity, corporate risk management, physical security, or operational leadership is beneficial.

How long is each day session, and what is the total instructional duration?

Each daily session spans four to five hours of structured instruction, workshops, and scenario reviews, totaling 20 to 25 contact hours across the five-day duration.

How does this course differ from other crisis response programs?

This syllabus is built directly on the principles of ISO 22361 guidelines, combining structural governance, risk assessment, and crisis simulation exercises to establish sustainable crisis management capability across entire organizations.

Conclusion

Organizations facing sudden disruption require leaders equipped with structured decision tools, tested response protocols, and resilient governance. By applying ISO 22361 guidelines, teams move beyond improvised reactions to deliver systematic incident management, safeguarding people, operations, and corporate integrity.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Showing 21-40 of 58 events

Location	Dates	Duration	Mode	Price
New York	Week 06, 2027 8 – 12 February 2027	5 Days	Onsite	€16,000
Milan	Week 07, 2027 15 – 19 February 2027	5 Days	Onsite	€7,000
Chicago	Week 07, 2027 21 – 25 February 2027	5 Days	Onsite	€16,000
London	Week 08, 2027 22 – 26 February 2027	5 Days	Onsite	€6,500
Barcelona	Week 09, 2027 1 – 5 March 2027	5 Days	Onsite	€6,500
Jakarta	Week 10, 2027 8 – 12 March 2027	5 Days	Onsite	€8,000
Bangkok	Week 10, 2027 14 – 18 March 2027	5 Days	Onsite	€8,000
Bali	Week 12, 2027 28 March – 1 April 2027	5 Days	Onsite	€6,500
Riyadh	Week 12, 2027 28 March – 1 April 2027	5 Days	Onsite	€7,500
Istanbul	Week 14, 2027 5 – 9 April 2027	5 Days	Onsite	€6,000
Dubai	Week 15, 2027 12 – 16 April 2027	5 Days	Onsite	€6,500
Kuwait	Week 15, 2027 18 – 22 April 2027	5 Days	Onsite	€7,000
London	Week 16, 2027 19 – 23 April 2027	5 Days	Onsite	€6,500
Tbilisi	Week 18, 2027 3 – 7 May 2027	5 Days	Onsite	€5,700
Munich	Week 18, 2027 3 – 7 May 2027	5 Days	Onsite	€6,500
Tashkent	Week 18, 2027 9 – 13 May 2027	5 Days	Onsite	€8,000
Vienna	Week 19, 2027 10 – 14 May 2027	5 Days	Onsite	€7,500
Berlin	Week 20, 2027 17 – 21 May 2027	5 Days	Onsite	€6,500
Cape town	Week 20, 2027 23 – 27 May 2027	5 Days	Onsite	€6,000
Casablanca	Week 22, 2027 31 May – 4 June 2027	5 Days	Onsite	€6,000

Frequently asked questions

What does this course cover?

OverviewOrganizational disruptions and critical incidents test operational stability, public trust, and leadership cohesion. This Crisis Management Training Course provides structured methodologies grounded in international ISO 22361 guidelines to prepare organizations for high-impact disruptions. Participants master the core principles of strategic crisi…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

Crisis Management: ISO 22361 Guidelines Training Course