Digital Library Services Operations Training Course
At a glance
- Duration
- 5 days
- Format
- Classroom
- Cities
- London, Doha, San Diego, Prague, Milan, Abu Dhabi and more
- Next session
- 5 – 9 October 2026, London
- Average fee
- 5,800 €
Course Overview
Digital Library Services and E-Resource Operations Training Course is a five-day course for librarians, information specialists, knowledge coordinators, digital collection staff, and administrators who leave with a Digital Library Service Operating Plan. Participants organize digital collection development, electronic resource licensing, metadata, discovery, access, usage analysis, preservation coordination, and user support. The course connects collection decisions with searchable metadata, reliable access, service evidence, and operational responsibilities. Digital library services are taught by Agile Leaders Training Center.
Who Should Attend
- Library functions responsible for electronic collections and digital services
- Information functions responsible for metadata, discovery, and resource access
- Knowledge functions responsible for curated digital content and user support
- Acquisition functions responsible for licensing, activation, and renewals
- Technology-support functions responsible for platform access and service continuity
The course assumes participants already support library or information services and leaves out archival custody, software development, and basic cataloging instruction.
Departments and Industries
The course supports digital library services across knowledge-intensive sectors.
- Academic, public, and specialist libraries
- Universities, schools, and research organizations
- Healthcare, legal, and professional information services
- Cultural institutions, museums, and nonprofit organizations
- Corporate knowledge centers and public-service organizations
Learning Objectives
By the end of this course, participants will be able to:
- Analyze user needs and digital collection priorities
- Build electronic-resource evaluation and licensing workflows
- Apply metadata and discovery-quality controls
- Use access, activation, and user-support methods
- Evaluate usage, accessibility, and preservation evidence
- Build a Digital Library Service Operating Plan
Course Agenda
Day 1: Digital Library Service Foundations
- Digital Library Service Scope Canvas
- User Community Needs Map
- Digital Collection Policy Framework
- Service Role and Responsibility Matrix
- Current-State Service Diagnostic
Day 2: E-Resource Collection Operations
- Electronic Resource Selection Scorecard
- License Term Review Checklist
- Resource Activation Workflow
- Access Entitlement Register
- Renewal and Cancellation Decision Grid
Day 3: Metadata and Discovery
- Dublin Core Metadata Application Profile
- Metadata Quality Review Rubric
- Controlled Vocabulary Mapping Sheet
- Discovery Record Testing Method
- Accessibility Metadata Checklist
Day 4: Access, Usage, and Preservation
- Remote Access Issue Log
- User Support Triage Matrix
- Electronic Resource Usage Dashboard
- Collection Value Evidence Template
- Digital Preservation Coordination Register
Day 5: Digital Library Service Practice
- E-Resource Selection Exercise
- Metadata and Discovery Testing Exercise
- Access Incident Response Simulation
- Usage and Renewal Decision Exercise
- Capstone Digital Library Service Operating Plan
Practical Exercises
The course uses suggested activities based on academic, healthcare, and specialist library services.
- Suggested activity: evaluate competing electronic resources against user and collection needs
- Suggested activity: create and test metadata for a mixed digital collection
- Suggested activity: diagnose a licensed-resource access failure and coordinate support
- Suggested activity: use usage and service evidence to prepare a renewal decision
FAQs
Who does the Digital Library Services and E-Resource Operations Training Course suit?
The course suits professionals who already support library or information services and need an operating method for digital collections, licensed resources, discovery, access, and service evidence.
How does digital library management differ from digital archiving training?
Digital library management centers on collections, licensing, metadata, discovery, access, usage, and user services, while digital archiving training centers more strongly on custody, authenticity, preservation actions, and long-term retention.
What is an electronic-resource lifecycle?
An electronic-resource lifecycle links investigation, evaluation, licensing, activation, access, support, usage review, renewal, cancellation, and preservation coordination.
Why does metadata quality matter in digital library services?
Metadata quality improves identification, discovery, filtering, accessibility, linking, rights communication, and reliable retrieval across digital collections.
How should digital library usage evidence support decisions?
Digital library usage evidence should be combined with user needs, access reliability, content relevance, license conditions, support demand, and collection priorities.
Conclusion
Participants take back a Digital Library Service Operating Plan linking collection priorities, licensing, activation, metadata, discovery, access, usage, preservation coordination, and user support. The plan replaces disconnected service tasks with defined decisions, responsibilities, and evidence. It helps library teams operate electronic resources consistently and improve access to digital collections.
credits: 5 credit per day
Course Mode: full-time
Provider: Agile Leaders Training Center
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Events for this Course
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London 5 – 9 October 2026
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Doha 11 – 15 October 2026
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San Diego 12 – 16 October 2026
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Prague 19 – 23 October 2026
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Milan 26 – 30 October 2026
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Abu Dhabi 26 – 30 October 2026
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Accra 1 – 5 November 2026
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Nairobi 1 – 5 November 2026
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Kuala Lumpur 9 – 13 November 2026
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Munich 9 – 13 November 2026
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Dubai 16 – 20 November 2026
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Manama 22 – 26 November 2026
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Cairo 30 November – 4 December 2026
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Nice 30 November – 4 December 2026
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Tashkent 6 – 10 December 2026
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Amsterdam 7 – 11 December 2026
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Geneva 13 – 17 December 2026
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Kuwait 20 – 24 December 2026
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Madrid 28 December 2026 – 1 January 2027
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Abu Dhabi 28 December 2026 – 1 January 2027
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Manama 3 – 7 January 2027
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Kuala Lumpur 11 – 15 January 2027
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Abu Dhabi 11 – 15 January 2027
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Phuket 17 – 21 January 2027
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Toronto 17 – 21 January 2027
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Vienna 25 – 29 January 2027
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Porto 25 – 29 January 2027
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London 8 – 12 February 2027
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Zanzibar 14 – 18 February 2027
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Paris 15 – 19 February 2027
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Amsterdam 22 – 26 February 2027
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Athens 22 – 26 February 2027
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Dubai 1 – 5 March 2027
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Barcelona 8 – 12 March 2027
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Berlin 8 – 12 March 2027
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Rome 22 – 26 March 2027
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Montreux 22 – 26 March 2027
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Langkawi 28 March – 1 April 2027
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Marbella 11 – 15 April 2027
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Vienna 12 – 16 April 2027
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Tbilisi 19 – 23 April 2027
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Madrid 26 – 30 April 2027
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Dubai 3 – 7 May 2027
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Paris 10 – 14 May 2027
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Singapore 10 – 14 May 2027
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Tokyo 17 – 21 May 2027
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Abu Dhabi 17 – 21 May 2027
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Cape town 23 – 27 May 2027
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Cairo 24 – 28 May 2027
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London 31 May – 4 June 2027
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Frankfurt 31 May – 4 June 2027
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Bangkok 6 – 10 June 2027
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Al Jubail 13 – 17 June 2027
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Barcelona 14 – 18 June 2027
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Muscat 20 – 24 June 2027
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Amsterdam 21 – 25 June 2027
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Sharm El-Sheikh 28 June – 2 July 2027
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Riyadh 11 – 15 July 2027
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Jakarta 12 – 16 July 2027
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Amman 18 – 22 July 2027
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Chicago 18 – 22 July 2027
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Istanbul 26 – 30 July 2027
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New York 26 – 30 July 2027
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Trabzon 1 – 5 August 2027
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London 2 – 6 August 2027
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Milan 9 – 13 August 2027
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Seoul 9 – 13 August 2027
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Casablanca 16 – 20 August 2027
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Lisbon 16 – 20 August 2027
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Rome 23 – 27 August 2027
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Zoom 30 August – 3 September 2027
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Dubai 6 – 10 September 2027
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Baku 20 – 24 September 2027
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Bali 3 – 7 October 2027
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Istanbul 4 – 8 October 2027
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Johannesburg 10 – 14 October 2027
| Image | Location | Dates | Duration | Mode | Price | Actions |
|---|---|---|---|---|---|---|
|
|
Manama |
Week 53, 2027 3 – 7 January 2027 |
5 Days | Onsite | €4,700 | |
|
|
Kuala Lumpur |
Week 02, 2027 11 – 15 January 2027 |
5 Days | Onsite | €5,200 | |
|
|
Abu Dhabi |
Week 02, 2027 11 – 15 January 2027 |
5 Days | Onsite | €4,700 | |
|
|
Phuket |
Week 02, 2027 17 – 21 January 2027 |
5 Days | Onsite | €6,000 | |
|
|
Toronto |
Week 02, 2027 17 – 21 January 2027 |
5 Days | Onsite | €12,000 | |
|
|
Vienna |
Week 04, 2027 25 – 29 January 2027 |
5 Days | Onsite | €5,700 | |
|
|
Porto |
Week 04, 2027 25 – 29 January 2027 |
5 Days | Onsite | €5,700 | |
|
|
London |
Week 06, 2027 8 – 12 February 2027 |
5 Days | Onsite | €5,700 | |
|
|
Zanzibar |
Week 06, 2027 14 – 18 February 2027 |
5 Days | Onsite | €5,500 | |
|
|
Paris |
Week 07, 2027 15 – 19 February 2027 |
5 Days | Onsite | €5,700 | |
|
|
Amsterdam |
Week 08, 2027 22 – 26 February 2027 |
5 Days | Onsite | €5,700 | |
|
|
Athens |
Week 08, 2027 22 – 26 February 2027 |
5 Days | Onsite | €6,700 | |
|
|
Dubai |
Week 09, 2027 1 – 5 March 2027 |
5 Days | Onsite | €4,500 | |
|
|
Barcelona |
Week 10, 2027 8 – 12 March 2027 |
5 Days | Onsite | €5,700 | |
|
|
Berlin |
Week 10, 2027 8 – 12 March 2027 |
5 Days | Onsite | €5,700 | |
|
|
Rome |
Week 12, 2027 22 – 26 March 2027 |
5 Days | Onsite | €5,700 | |
|
|
Montreux |
Week 12, 2027 22 – 26 March 2027 |
5 Days | Onsite | €7,500 | |
|
|
Langkawi |
Week 12, 2027 28 March – 1 April 2027 |
5 Days | Onsite | €6,000 | |
|
|
Marbella |
Week 14, 2027 11 – 15 April 2027 |
5 Days | Onsite | €5,700 | |
|
|
Vienna |
Week 15, 2027 12 – 16 April 2027 |
5 Days | Onsite | €5,700 |
Frequently asked questions
What does this course cover?
Course OverviewDigital Library Services and E-Resource Operations Training Course is a five-day course for librarians, information specialists, knowledge coordinators, digital collection staff, and administrators who leave with a Digital Library Service Operating Plan. Participants organize digital collection development, electronic resource licensing, me…
Are training dates available?
Yes. Available dates and destinations are listed in the course dates section on this page.
How can I register?
Choose an available date on this page and complete the registration form, or send a programme enquiry.
Can I download the course brochure?
Yes. Use the brochure download link provided on this page.
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