Emotional Intelligence for AI-Enabled Work Course

Name: Emotional Intelligence for AI-Enabled Work Course
Availability: InStock

Apply self-awareness, empathy, emotional regulation, and human judgment to communication and leadership in AI-enabled workplaces.

At a glance

Duration: 5 days
Format: Classroom
Cities: Langkawi, Kuwait, Doha, Kuala Lumpur, Abu Dhabi, London and more
Next session: 11 – 15 October 2026, Langkawi
Average fee: 5,800 €

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Emotional Intelligence for AI-Enabled Work Course

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Overview

Emotional Intelligence for AI-Enabled Work Course is a five-day practitioner course for managers, team leaders, supervisors, project professionals, HR partners, and client-facing teams, who leave with a Human-Centered AI Interaction Plan. Participants apply self-awareness, emotional regulation, empathy, and judgment to communication shaped by AI tools. The course addresses trust, bias, difficult conversations, psychological safety, and reactions to workplace change. Agile Leaders Training Center provides training in emotional intelligence for AI-enabled work.

Who Should Attend

Teams responsible for leading people through AI-enabled workplace change
Teams responsible for collaboration, feedback, and difficult conversations
Teams responsible for employee experience, trust, and psychological safety
Teams responsible for projects involving human and AI-supported decisions
Teams responsible for client communication and relationship quality

The course assumes participants handle workplace relationships and AI-mediated communication and leaves out clinical psychology, therapy, AI model development, and general AI literacy.

Departments and Industries

The course supports human-centered work across service, technology, healthcare, finance, government, and industrial organizations.

Leadership, supervision, and project delivery
Human resources, learning, and organizational development
Customer service, sales, and professional services
Technology, digital transformation, and operations
Healthcare, finance, public service, and industrial teams

Learning Objectives

By the end of this course, participants will be able to:

Analyze emotional triggers and personal response patterns
Apply emotional regulation during AI-enabled change
Evaluate emotional cues without relying on automated inference
Use empathy and social awareness in difficult conversations
Build trust and psychological safety in AI-mediated teams
Create a human-centered AI interaction plan

Course Agenda

Day 1: Self-Awareness in AI-Enabled Work

Emotional Trigger and Response Pattern Map
AI-Enabled Work Impact Reflection Canvas
Personal Values and Human Judgment Checklist
Emotion, Thought, and Behavior Observation Log
Self-Awareness Practice Goal Card

Day 2: Emotional Regulation and Change

Change Reaction and Concern Mapping Method
Emotional Regulation Pause-and-Choose Routine
Stress Signal and Response Boundary Register
AI Uncertainty Conversation Preparation Sheet
Ethical Human Decision Boundary Guide

Day 3: Empathy and AI-Mediated Communication

Stakeholder Perspective and Empathy Map
Digital Message Emotional Cue Checklist
AI-Drafted Communication Review Protocol
Bias and Assumption Challenge Questions
Listening, Inquiry, and Validation Practice Model

Day 4: Trust, Conflict, and Psychological Safety

Difficult Conversation Planning Framework
Trust Behavior and Reliability Agreement
Team Psychological Safety Observation Grid
Human-AI Collaboration Responsibility Matrix
Conflict Response and Escalation Pathway

Day 5: Human-Centered AI Interaction Practice

Suggested Exercise: Map Triggers and Regulation Choices
Suggested Exercise: Review an AI-Drafted Difficult Message
Suggested Exercise: Practice Empathy and Inquiry
Suggested Exercise: Design Team Trust Boundaries
Capstone Exercise: Human-Centered AI Interaction Plan

Practical Exercises

The course uses suggested activities to turn emotional intelligence concepts into workplace interaction choices.

Suggested activity: identify triggers, response patterns, values, and regulation choices during AI-enabled change
Suggested activity: review AI-mediated messages for assumptions, missing context, emotional cues, and human accountability
Suggested activity: plan a difficult conversation using empathy, inquiry, trust behaviors, and escalation boundaries
Suggested activity: assemble an interaction plan covering situations, behaviors, controls, owners, and reflection measures

FAQs

Who suits emotional intelligence for AI-enabled work training, and what does it assume?

Emotional intelligence training suits managers, team leaders, project professionals, HR partners, supervisors, and client-facing teams. It assumes participants manage workplace relationships or communication affected by AI tools.

How does emotional intelligence for AI-enabled work differ from general AI literacy?

Emotional intelligence for AI-enabled work focuses on self-management, empathy, trust, communication, human judgment, and relational accountability. General AI literacy focuses on concepts, capabilities, limits, and tool use.

Can AI reliably interpret emotional cues at work?

AI outputs may suggest patterns, but participants should not treat automated inference as a definitive reading of another person's emotions. Context, consent, bias, uncertainty, and direct human conversation remain necessary.

How does emotional intelligence support difficult AI-related conversations?

Emotional intelligence supports preparation, self-regulation, perspective taking, listening, inquiry, validation, boundary setting, and accountable follow-up when people discuss role changes, AI outputs, trust, or mistakes.

How can teams preserve psychological safety when using AI?

Teams can preserve psychological safety by clarifying responsibilities, inviting questions, acknowledging uncertainty, reviewing impacts, avoiding automated judgments about people, responding constructively to concerns, and maintaining human escalation routes.

Conclusion

Participants take back a Human-Centered AI Interaction Plan linking situations, triggers, communication choices, trust behaviors, ethical boundaries, responsibilities, and reflection measures. It makes human accountability visible in AI-mediated work. It supports more deliberate responses to change, difficult conversations, and collaboration without treating technology as a substitute for empathy or judgment.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Showing 21-40 of 76 events

Location	Dates	Duration	Mode	Price
Tashkent	Week 02, 2027 17 – 21 January 2027	5 Days	Onsite	€4,500
Tbilisi	Week 04, 2027 25 – 29 January 2027	5 Days	Onsite	€5,000
Lisbon	Week 04, 2027 25 – 29 January 2027	5 Days	Onsite	€5,700
Bangkok	Week 04, 2027 31 January – 4 February 2027	5 Days	Onsite	€6,000
Bali	Week 05, 2027 7 – 11 February 2027	5 Days	Onsite	€5,700
Zanzibar	Week 06, 2027 14 – 18 February 2027	5 Days	Onsite	€5,500
Amman	Week 07, 2027 21 – 25 February 2027	5 Days	Onsite	€4,100
Dubai	Week 08, 2027 22 – 26 February 2027	5 Days	Onsite	€4,500
Abu Dhabi	Week 08, 2027 22 – 26 February 2027	5 Days	Onsite	€4,700
Marbella	Week 08, 2027 28 February – 4 March 2027	5 Days	Onsite	€5,700
Cairo	Week 09, 2027 1 – 5 March 2027	5 Days	Onsite	€4,100
Prague	Week 10, 2027 8 – 12 March 2027	5 Days	Onsite	€6,000
Trabzon	Week 10, 2027 14 – 18 March 2027	5 Days	Onsite	€6,800
London	Week 11, 2027 15 – 19 March 2027	5 Days	Onsite	€5,700
Porto	Week 11, 2027 15 – 19 March 2027	5 Days	Onsite	€5,700
Istanbul	Week 12, 2027 22 – 26 March 2027	5 Days	Onsite	€4,500
Barcelona	Week 13, 2027 29 March – 2 April 2027	5 Days	Onsite	€5,700
Paris	Week 14, 2027 5 – 9 April 2027	5 Days	Onsite	€5,700
Rome	Week 15, 2027 12 – 16 April 2027	5 Days	Onsite	€5,700
Cape town	Week 15, 2027 18 – 22 April 2027	5 Days	Onsite	€4,500

Frequently asked questions

What does this course cover?

OverviewEmotional Intelligence for AI-Enabled Work Course is a five-day practitioner course for managers, team leaders, supervisors, project professionals, HR partners, and client-facing teams, who leave with a Human-Centered AI Interaction Plan. Participants apply self-awareness, emotional regulation, empathy, and judgment to communication shaped by AI t…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

Emotional Intelligence for AI-Enabled Work Course