Financial Wellbeing Conversations Training Course
At a glance
- Duration
- 1 Week
- Format
- Classroom
- Cities
- Baku, Cairo, Berlin, Lagos, Paris, Sharm El-Sheikh and more
- Next session
- 26 – 30 October 2026, Baku
- Average fee
- 5,750 €
Overview
Financial wellbeing conversations for counsellors is a one-week course for counselling and client-support practitioners, who leave with a Financial Wellbeing Conversation and Referral Pack. The course addresses money-related stress through nonjudgmental money conversations, financial wellbeing screening, basic financial capability tools, ethical referral pathways, and a client financial action plan. Agile Leaders Training Center develops financial wellbeing conversation practice.
Who Should Attend
Teams responsible for counselling clients through personal and workplace pressures
Teams responsible for social support, case coordination, and safeguarding
Teams responsible for employee assistance and workforce wellbeing
Teams responsible for community advice and access to support services
Teams responsible for client intake, assessment, and referral
The course assumes participants already conduct confidential client conversations, and it leaves out regulated financial advice, investment recommendations, debt restructuring, and clinical diagnosis.
Departments and Industries
The course supports departments and industries where money concerns affect client wellbeing, service access, or workplace support.
Human resources, employee assistance, and occupational wellbeing departments
Social services, community development, and nonprofit organizations
Healthcare, counselling, and behavioral support services
Education, student support, and career guidance services
Housing, utilities, and public-facing customer support teams
Learning Objectives
By the end of this course, participants will be able to:
Analyze financial stress signals within client conversations
Apply nonjudgmental questioning and reflective listening methods
Use a structured financial wellbeing screening process
Build ethical boundaries and informed referral pathways
Prioritize practical client actions without giving financial advice
Evaluate progress through documented wellbeing indicators
Course Agenda
Day 1: Financial Wellbeing and Money Stress
Financial Wellbeing Dimensions Map
Money Stress Recognition Indicator Set
Financial Shock and Resilience Scenario Grid
Client Context and Vulnerability Mapping Tool
Scope of Support Boundary Statement
Day 2: Safe Money Conversations
Nonjudgmental Money Conversation Framework
Open-Question and Reflective Listening Guide
Emotional Response and De-escalation Map
Trauma-Aware Conversation Preparation Checklist
Consent, Privacy, and Documentation Protocol
Day 3: Screening and Financial Capability
Financial Wellbeing Screening Questionnaire
Income, Commitments, and Cash-Flow Snapshot
Priority Needs and Financial Pressure Matrix
Financial Capability Strengths Assessment
Client Readiness and Motivation Scale
Day 4: Boundaries, Referrals, and Action
Advice-versus-Guidance Decision Test
Conflict and Influence Risk Checklist
Ethical Referral Pathway Map
Warm Referral Conversation Script
Client Financial Action Plan
Day 5: Integrated Conversation Practice
Exercise: Recognize Money Stress in an Intake Case
Exercise: Conduct a Nonjudgmental Money Conversation
Exercise: Complete a Financial Wellbeing Screen
Exercise: Select and Explain an Ethical Referral Route
Capstone Exercise: Financial Wellbeing Conversation and Referral Pack
Practical Exercises
The course uses suggested activities that connect financial awareness with safe client-support practice.
Suggested activity: distinguish financial stress signals from assumptions in a healthcare intake case
Suggested activity: practice reflective questions with an employee facing competing payment pressures
Suggested activity: map referral options for a community-service client with urgent needs
Suggested activity: document actions, boundaries, consent, and follow-up in a client record
FAQs
Who suits financial wellbeing conversations training, and what does it assume?
Counsellors, social workers, employee-assistance professionals, community advisers, and client-support practitioners suit the training. It assumes experience with confidential conversations and leaves regulated financial recommendations to appropriately qualified specialists.
How does financial wellbeing conversations training differ from personal finance training?
Financial wellbeing conversations training develops recognition, dialogue, screening, boundaries, referral, and support planning. Personal finance training focuses more directly on budgeting, saving, borrowing, and financial products for the individual learner.
What is financial wellbeing screening in counselling practice?
Financial wellbeing screening is a structured way to explore perceived control, resilience to shocks, progress toward goals, and freedom of choice while considering the client's context and emotional response.
How should counsellors respond to money-related stress?
Counsellors should listen without judgment, assess immediate wellbeing and safeguarding concerns, clarify their professional boundary, agree practical next steps, and offer an informed referral when specialist financial or clinical support is needed.
What makes an ethical referral pathway for financial concerns?
An ethical referral pathway identifies suitable services, explains their role, gains client consent, avoids conflicts or product promotion, transfers only necessary information, and records follow-up responsibility.
Conclusion
Participants take back a Financial Wellbeing Conversation and Referral Pack containing screening questions, conversation guides, boundary tests, referral maps, action plans, and progress indicators. The pack changes improvised money discussions into a documented support process. It helps practitioners recognize financial distress, maintain role boundaries, and connect clients with appropriate assistance.
credits: 5 credit per day
Course Mode: full-time
Provider: Agile Leaders Training Center
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Events for this Course
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Baku 26 – 30 October 2026
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Cairo 2 – 6 November 2026
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Berlin 2 – 6 November 2026
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Lagos 8 – 12 November 2026
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Paris 9 – 13 November 2026
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Sharm El-Sheikh 16 – 20 November 2026
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Abu Dhabi 23 – 27 November 2026
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Manama 29 November – 3 December 2026
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London 30 November – 4 December 2026
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New York 7 – 11 December 2026
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Munich 14 – 18 December 2026
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Nice 21 – 25 December 2026
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Singapore 28 December 2026 – 1 January 2027
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Dubai 4 – 8 January 2027
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Abu Dhabi 4 – 8 January 2027
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Zanzibar 10 – 14 January 2027
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Rome 11 – 15 January 2027
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Paris 18 – 22 January 2027
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Kuwait 24 – 28 January 2027
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Istanbul 25 – 29 January 2027
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Zoom 1 – 5 February 2027
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Athens 1 – 5 February 2027
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Chicago 7 – 11 February 2027
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Kuala Lumpur 8 – 12 February 2027
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Doha 14 – 18 February 2027
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Nairobi 21 – 25 February 2027
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Vienna 22 – 26 February 2027
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London 1 – 5 March 2027
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Lisbon 1 – 5 March 2027
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Amman 7 – 11 March 2027
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Dubai 8 – 12 March 2027
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Geneva 14 – 18 March 2027
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Amsterdam 15 – 19 March 2027
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Toronto 21 – 25 March 2027
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Barcelona 22 – 26 March 2027
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Milan 29 March – 2 April 2027
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Seoul 29 March – 2 April 2027
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Johannesburg 4 – 8 April 2027
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Manama 11 – 15 April 2027
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Frankfurt 12 – 16 April 2027
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Tokyo 19 – 23 April 2027
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Abu Dhabi 19 – 23 April 2027
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Madrid 26 – 30 April 2027
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Cape town 2 – 6 May 2027
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Marbella 9 – 13 May 2027
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London 10 – 14 May 2027
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Jakarta 24 – 28 May 2027
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Istanbul 31 May – 4 June 2027
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Kuala Lumpur 7 – 11 June 2027
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Accra 20 – 24 June 2027
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Dubai 28 June – 2 July 2027
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Montreux 28 June – 2 July 2027
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Vienna 5 – 9 July 2027
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San Diego 5 – 9 July 2027
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Milan 12 – 16 July 2027
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Phuket 18 – 22 July 2027
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Casablanca 26 – 30 July 2027
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Langkawi 1 – 5 August 2027
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Cairo 9 – 13 August 2027
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Tbilisi 16 – 20 August 2027
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Abu Dhabi 16 – 20 August 2027
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Amsterdam 23 – 27 August 2027
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Porto 30 August – 3 September 2027
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Bali 5 – 9 September 2027
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Madrid 6 – 10 September 2027
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Trabzon 19 – 23 September 2027
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Rome 20 – 24 September 2027
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Tashkent 26 – 30 September 2027
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London 27 September – 1 October 2027
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Dubai 4 – 8 October 2027
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Prague 4 – 8 October 2027
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Muscat 10 – 14 October 2027
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Bangkok 17 – 21 October 2027
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Amsterdam 18 – 22 October 2027
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Barcelona 25 – 29 October 2027
| Image | Location | Dates | Duration | Mode | Price | Actions |
|---|---|---|---|---|---|---|
|
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Zoom |
Week 05, 2027 1 – 5 February 2027 |
1 Week | Online | €1,500 | |
|
|
Athens |
Week 05, 2027 1 – 5 February 2027 |
1 Week | Onsite | €6,700 | |
|
|
Chicago |
Week 05, 2027 7 – 11 February 2027 |
1 Week | Onsite | €12,000 | |
|
|
Kuala Lumpur |
Week 06, 2027 8 – 12 February 2027 |
1 Week | Onsite | €5,200 | |
|
|
Doha |
Week 06, 2027 14 – 18 February 2027 |
1 Week | Onsite | €5,500 | |
|
|
Nairobi |
Week 07, 2027 21 – 25 February 2027 |
1 Week | Onsite | €4,500 | |
|
|
Vienna |
Week 08, 2027 22 – 26 February 2027 |
1 Week | Onsite | €5,700 | |
|
|
London |
Week 09, 2027 1 – 5 March 2027 |
1 Week | Onsite | €5,700 | |
|
|
Lisbon |
Week 09, 2027 1 – 5 March 2027 |
1 Week | Onsite | €5,700 | |
|
|
Amman |
Week 09, 2027 7 – 11 March 2027 |
1 Week | Onsite | €4,100 | |
|
|
Dubai |
Week 10, 2027 8 – 12 March 2027 |
1 Week | Onsite | €4,500 | |
|
|
Geneva |
Week 10, 2027 14 – 18 March 2027 |
1 Week | Onsite | €6,200 | |
|
|
Amsterdam |
Week 11, 2027 15 – 19 March 2027 |
1 Week | Onsite | €5,700 | |
|
|
Toronto |
Week 11, 2027 21 – 25 March 2027 |
1 Week | Onsite | €12,000 | |
|
|
Barcelona |
Week 12, 2027 22 – 26 March 2027 |
1 Week | Onsite | €5,700 | |
|
|
Milan |
Week 13, 2027 29 March – 2 April 2027 |
1 Week | Onsite | €5,700 | |
|
|
Seoul |
Week 13, 2027 29 March – 2 April 2027 |
1 Week | Onsite | €10,000 | |
|
|
Johannesburg |
Week 13, 2027 4 – 8 April 2027 |
1 Week | Onsite | €4,500 | |
|
|
Manama |
Week 14, 2027 11 – 15 April 2027 |
1 Week | Onsite | €4,700 | |
|
|
Frankfurt |
Week 15, 2027 12 – 16 April 2027 |
1 Week | Onsite | €5,700 |
Frequently asked questions
What does this course cover?
OverviewFinancial wellbeing conversations for counsellors is a one-week course for counselling and client-support practitioners, who leave with a Financial Wellbeing Conversation and Referral Pack. The course addresses money-related stress through nonjudgmental money conversations, financial wellbeing screening, basic financial capability tools, ethical r…
Are training dates available?
Yes. Available dates and destinations are listed in the course dates section on this page.
How can I register?
Choose an available date on this page and complete the registration form, or send a programme enquiry.
Can I download the course brochure?
Yes. Use the brochure download link provided on this page.
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