IPC Essentials for Non-Clinical Staff Training Course
At a glance
- Duration
- 1 Week
- Format
- Classroom
- Cities
- Kuala Lumpur, Abu Dhabi, Tbilisi, Dubai, Nice, Paris and more
- Next session
- 2 – 6 November 2026, Kuala Lumpur
- Average fee
- 5,750 €
Overview
Healthcare IPC Essentials for Non-Clinical Staff Training Course is a one-week foundation course for reception, administration, security, portering, housekeeping, catering, maintenance, transport, facilities, contractors, and other support personnel. Participants build a Non-Clinical IPC Safe Work Kit through IPC essentials for non-clinical staff, role-based hand hygiene in healthcare support services, respiratory hygiene at healthcare reception points, safe movement of healthcare linen waste and supplies, and non-clinical infection exposure reporting. Agile Leaders Training Center presents practical boundaries, actions, handoffs, and escalation for staff who support care without delivering clinical treatment.
Who Should Attend
- Reception, administration, and customer service staff
- Security, portering, transport, and logistics teams
- Housekeeping, laundry, catering, and waste personnel
- Maintenance, engineering, and facilities staff
- Contractors, volunteers, and other non-clinical support workers
No clinical background is required. The course does not authorize clinical care, diagnosis, treatment, sterile procedures, or independent decisions about patient precautions.
Departments and Industries
The course supports non-clinical roles working around patients, visitors, staff, equipment, materials, and healthcare environments.
- Hospitals and specialist healthcare facilities
- Clinics and ambulatory care centres
- Long-term care and rehabilitation services
- Healthcare transport and support services
- Facilities, hospitality, and contracted service providers
Learning Objectives
By the end of this course, participants will be able to:
- Explain how everyday work can interrupt or spread infection
- Perform hand and respiratory hygiene at relevant work moments
- Recognize PPE instructions and stay within non-clinical role boundaries
- Move people, linen, waste, food, supplies, and equipment safely
- Respond to spills, sharps, symptoms, and exposure incidents correctly
- Follow outbreak instructions and report unsafe conditions promptly
Course Agenda
Day 1: Infection Awareness and Role Boundaries
- Everyday Chain of Infection Activity
- Non-Clinical Role and Contact Risk Map
- Standard Precautions Awareness Card
- Clinical and Non-Clinical Boundary Scenarios
- Stop, Isolate, and Escalate Decision Guide
Day 2: Hands, Respiratory Hygiene, and PPE Instructions
- Role-Based Hand Hygiene Moments
- Hand Hygiene Supply and Access Check
- Reception Respiratory Hygiene Station
- PPE Instruction Recognition and Limits
- Safe Removal, Disposal, and Hand Hygiene Sequence
Day 3: Environment and Support-Service Interfaces
- Clean and Used Item Separation Map
- Housekeeping Handover and Area Status Card
- Linen and Laundry Movement Checklist
- Waste Segregation and Collection Route
- Food, Supply, and Equipment Protection Review
Day 4: Incidents, Exposures, and Outbreak Instructions
- Spill and Sharps Discovery Response Card
- Symptom and Exposure Reporting Route
- Visitor and Crowd Flow Support Plan
- Outbreak Work Instruction Briefing
- Unsafe Condition and Near-Miss Record
Day 5: Safe Work Practice
- Suggested Exercise: Role Risk and Boundary Decisions
- Suggested Exercise: Hand and Respiratory Hygiene Set-Up
- Suggested Exercise: Linen, Waste, and Supply Movement
- Suggested Exercise: Incident Reporting and Escalation
- Capstone Exercise: Non-Clinical IPC Safe Work Kit
Practical Exercises
The course uses suggested activities based on reception, security, portering, housekeeping, catering, maintenance, transport, and facilities scenarios.
- Suggested activity: identify infection risks, safe actions, prohibited actions, and escalation points by role.
- Suggested activity: inspect hand hygiene access and arrange a respiratory hygiene point.
- Suggested activity: separate and route clean items, used linen, waste, food, equipment, and supplies.
- Suggested activity: respond to a spill, discarded sharp, staff symptom, visitor concern, or outbreak instruction.
FAQs
Who should attend IPC essentials training for non-clinical staff?
The course suits support personnel whose work brings them near patients, visitors, clinical teams, equipment, materials, or healthcare spaces even though they do not provide clinical treatment.
Do non-clinical staff use Standard Precautions?
Non-clinical staff follow the precautions relevant to their tasks, including hand and respiratory hygiene, safe handling, environmental rules, waste and linen arrangements, and instructions provided for specific areas.
What should a non-clinical worker do when a clinical risk is found?
The worker should stop unsafe contact, keep others away when feasible, avoid performing a clinical response, notify the designated person, and follow the local reporting and escalation process.
When is PPE used by non-clinical staff?
PPE is used when the task risk assessment or workplace instruction requires it. Staff need access, role-specific instruction, correct removal and disposal, and hand hygiene without extending beyond their training.
How should support teams respond during an outbreak?
Teams should follow current facility instructions, attend briefings, use designated routes and controls, report symptoms and exposures, support visitor communication, maintain role boundaries, and escalate uncertainty.
Conclusion
Participants leave with a Non-Clinical IPC Safe Work Kit containing role maps, hygiene prompts, movement checklists, incident cards, reporting routes, and outbreak instructions. The kit turns infection-prevention principles into safe daily choices for diverse support functions. It helps non-clinical teams protect patients, colleagues, visitors, and themselves.
credits: 5 credit per day
Course Mode: full-time
Provider: Agile Leaders Training Center
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Events for this Course
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Kuala Lumpur 2 – 6 November 2026
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Abu Dhabi 2 – 6 November 2026
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Tbilisi 9 – 13 November 2026
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Dubai 16 – 20 November 2026
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Nice 16 – 20 November 2026
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Paris 23 – 27 November 2026
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Barcelona 30 November – 4 December 2026
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Amsterdam 7 – 11 December 2026
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Manama 20 – 24 December 2026
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Muscat 27 – 31 December 2026
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Kuala Lumpur 4 – 8 January 2027
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Milan 4 – 8 January 2027
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Abu Dhabi 11 – 15 January 2027
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Toronto 17 – 21 January 2027
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Vienna 25 – 29 January 2027
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Dubai 1 – 5 February 2027
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Geneva 7 – 11 February 2027
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Rome 15 – 19 February 2027
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Prague 15 – 19 February 2027
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Accra 21 – 25 February 2027
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London 22 – 26 February 2027
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Bali 28 February – 4 March 2027
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Cairo 1 – 5 March 2027
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Amman 14 – 18 March 2027
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Zanzibar 21 – 25 March 2027
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Istanbul 22 – 26 March 2027
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Langkawi 28 March – 1 April 2027
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Dubai 29 March – 2 April 2027
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Zoom 5 – 9 April 2027
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Paris 12 – 16 April 2027
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Seoul 12 – 16 April 2027
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Frankfurt 19 – 23 April 2027
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Cape town 25 – 29 April 2027
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Montreux 3 – 7 May 2027
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Tashkent 9 – 13 May 2027
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Casablanca 10 – 14 May 2027
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Munich 17 – 21 May 2027
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Dubai 24 – 28 May 2027
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Abu Dhabi 24 – 28 May 2027
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Trabzon 30 May – 3 June 2027
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London 31 May – 4 June 2027
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Nairobi 6 – 10 June 2027
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Madrid 7 – 11 June 2027
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Athens 14 – 18 June 2027
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Baku 21 – 25 June 2027
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Porto 21 – 25 June 2027
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Lagos 27 June – 1 July 2027
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Sharm El-Sheikh 28 June – 2 July 2027
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Milan 5 – 9 July 2027
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Johannesburg 11 – 15 July 2027
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Phuket 18 – 22 July 2027
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Amsterdam 19 – 23 July 2027
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Vienna 26 – 30 July 2027
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Barcelona 2 – 6 August 2027
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Singapore 2 – 6 August 2027
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London 9 – 13 August 2027
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Jakarta 9 – 13 August 2027
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Lisbon 16 – 20 August 2027
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Bangkok 22 – 26 August 2027
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Cairo 23 – 27 August 2027
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Marbella 29 August – 2 September 2027
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Madrid 6 – 10 September 2027
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Abu Dhabi 6 – 10 September 2027
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Rome 13 – 17 September 2027
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Berlin 13 – 17 September 2027
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Kuwait 19 – 23 September 2027
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Tokyo 27 September – 1 October 2027
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Chicago 3 – 7 October 2027
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Amsterdam 4 – 8 October 2027
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Manama 10 – 14 October 2027
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San Diego 18 – 22 October 2027
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Istanbul 25 – 29 October 2027
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New York 25 – 29 October 2027
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Doha 31 October – 4 November 2027
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London 1 – 5 November 2027
| Image | Location | Dates | Duration | Mode | Price | Actions |
|---|---|---|---|---|---|---|
|
|
Marbella |
Week 34, 2027 29 August – 2 September 2027 |
1 Week | Onsite | €5,700 | |
|
|
Madrid |
Week 36, 2027 6 – 10 September 2027 |
1 Week | Onsite | €5,700 | |
|
|
Abu Dhabi |
Week 36, 2027 6 – 10 September 2027 |
1 Week | Onsite | €4,700 | |
|
|
Rome |
Week 37, 2027 13 – 17 September 2027 |
1 Week | Onsite | €5,700 | |
|
|
Berlin |
Week 37, 2027 13 – 17 September 2027 |
1 Week | Onsite | €5,700 | |
|
|
Kuwait |
Week 37, 2027 19 – 23 September 2027 |
1 Week | Onsite | €5,500 | |
|
|
Tokyo |
Week 39, 2027 27 September – 1 October 2027 |
1 Week | Onsite | €10,000 | |
|
|
Chicago |
Week 39, 2027 3 – 7 October 2027 |
1 Week | Onsite | €12,000 | |
|
|
Amsterdam |
Week 40, 2027 4 – 8 October 2027 |
1 Week | Onsite | €5,700 | |
|
|
Manama |
Week 40, 2027 10 – 14 October 2027 |
1 Week | Onsite | €4,700 | |
|
|
San Diego |
Week 42, 2027 18 – 22 October 2027 |
1 Week | Onsite | €14,000 | |
|
|
Istanbul |
Week 43, 2027 25 – 29 October 2027 |
1 Week | Onsite | €4,500 | |
|
|
New York |
Week 43, 2027 25 – 29 October 2027 |
1 Week | Onsite | €12,000 | |
|
|
Doha |
Week 43, 2027 31 October – 4 November 2027 |
1 Week | Onsite | €5,500 | |
|
|
London |
Week 44, 2027 1 – 5 November 2027 |
1 Week | Onsite | €5,700 |
Frequently asked questions
What does this course cover?
OverviewHealthcare IPC Essentials for Non-Clinical Staff Training Course is a one-week foundation course for reception, administration, security, portering, housekeeping, catering, maintenance, transport, facilities, contractors, and other support personnel. Participants build a Non-Clinical IPC Safe Work Kit through IPC essentials for non-clinical staff,…
Are training dates available?
Yes. Available dates and destinations are listed in the course dates section on this page.
How can I register?
Choose an available date on this page and complete the registration form, or send a programme enquiry.
Can I download the course brochure?
Yes. Use the brochure download link provided on this page.
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