Master Logistics & Operations Fundamentals: 2-Week Course

Name: Master Logistics & Operations Fundamentals: 2-Week Course
Availability: InStock

Develop practical operational skills in inventory management, warehousing, distribution networks, and procurement across a two-week training programme.

At a glance

Duration: 2 Weeks
Format: Classroom
Cities: Doha, Johannesburg, Dubai, Cairo, Tbilisi, Istanbul and more
Next session: 18 – 29 October 2026, Doha
Average fee: 9,900 €

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Master Logistics & Operations Fundamentals: 2-Week Course

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Overview

This two-week Logistics and Operations Fundamentals programme follows a single pallet of goods from the moment a supplier loads it to the moment a customer signs the delivery note, and stops at every desk it passes: purchasing, receiving, the stores, the production line, the dispatch bay and the truck. Newcomers to logistics and operations learn what each of those desks does, the paperwork and numbers they rely on, and the everyday mistakes that cause shortages, damaged stock and late deliveries. The course is hands-on: participants count stock, calculate reorder points on a calculator, draw a store layout, plan a delivery run and walk through a process with a stopwatch. This course is delivered by Agile Leaders Training Center.

Who Should Attend

New starters in stores, dispatch, transport or production planning
Storekeepers and stock clerks who want to understand why their counts matter
Purchasing and shipping assistants who handle orders and delivery paperwork
Production and shift coordinators moving into a planning role
Administrative staff and graduates transferring into a logistics or operations team

Departments and Industries

Suitable for any organisation that receives, stores, makes or ships physical goods.

Central stores and spare-parts warehouses in plants and utilities
Factory floors, packing lines and production planning offices
Distribution depots and e-commerce fulfilment centres
Hospital stores and medical supply rooms
Retail and food distribution with short shelf-life products
Transport yards and delivery fleets

Learning Objectives

By the end of this course, participants will be able to:

Analyse a purchase from requisition to goods receipt and spot a missing document.
Apply a reorder point and basic safety stock calculation by hand.
Use an ABC count to reconcile a stock difference.
Build a small store layout that puts fast movers near the dispatch door.
Compare road, sea and air for a simple shipment and plan a delivery route.
Diagnose a process bottleneck with a stopwatch and explain a red indicator on a basic operations dashboard.

Course Agenda

Day 1: What Logistics and Operations Actually Do

Following one product from supplier to customer
The difference between moving and storing goods and making them
Who does what: purchasing, stores, planning, production, dispatch
Common words: SKU, lead time, lot, batch, consignment
Why a small error at receiving becomes a big problem at dispatch

Day 2: How Goods, Paper and Money Move

Drawing the route of a product through your own organisation
The document trail: requisition, purchase order, delivery note, invoice
Where information gets lost between departments
Service levels: what the customer was promised and what it costs
Exercise: map the handovers in a sample order

Day 3: Buying the Materials

How a purchase request becomes an order
Getting quotations and comparing them fairly
Checking a new supplier before the first order
Following up late orders politely and firmly
Receiving goods against the order: quantity, quality, paperwork

Day 4: Keeping the Right Amount of Stock

Raw materials, spares, work in progress and finished goods
Why too much stock is as costly as too little
Reorder point and safety stock worked on a calculator
ABC classification and cycle counting
Exercise: investigate a stock count difference

Day 5: Running the Store

Receiving, put-away, picking, packing and issuing
Bin locations, labels and first-expired-first-out
Racking, pallets and handling equipment basics
Safe stacking, forklift zones and housekeeping
Exercise: redraw a store layout to shorten picking walks

Day 6: Getting It to the Customer

Road, rail, sea and air: speed, cost and typical uses
Loading a truck and planning a delivery run
Cross-docking and depots in plain terms
Proof of delivery, returns and damaged goods claims
Exercise: plan a five-drop delivery route

Day 7: Planning the Work and Improving It

Shift planning and simple capacity checks
Drawing a process with boxes and arrows
The seven wastes seen on a real shop floor
Asking "why" five times to find a root cause
Exercise: time a process with a stopwatch and find the bottleneck

Day 8: The Systems Behind the Scenes

What an ERP, a warehouse system and a transport system each hold
Barcodes, scanners and why manual entry causes errors
Tracking a shipment online
Reading simple reports: stock on hand, open orders, late deliveries
Good habits when entering data

Day 9: When Things Go Wrong

Typical disruptions: late supplier, stock-out, breakdown, road closure
Keeping a simple list of backup suppliers and routes
Five everyday measures: on-time delivery, stock accuracy, order accuracy, cycle time, cost per order
Reading a red, amber and green dashboard
Exercise: build a what-if checklist for one critical item

Day 10: Putting It All Together

Team case: a customer order that arrived late and incomplete
Tracing the failure back through each desk
Agreeing fixes that respect cost, stock and transport limits
Presenting the team's recovery plan
Personal plan: three things to apply in the first month back

Practical Exercises

These suggested activities use the course's simple forms and sheets on examples from the participant's own workplace.

Suggested activity: walk one order through the order-to-delivery document checklist and mark any missing paperwork.
Suggested activity: fill in the reorder point and safety stock sheet for three items, then reconcile a cycle count on the stock form.
Suggested activity: slot fast movers on the store layout grid and plan a delivery run on the route sheet.
Suggested activity: time a task with the process timing sheet to find the bottleneck.

FAQs

Do I need any logistics background?

No. The course starts from zero and uses everyday examples. Basic arithmetic and spreadsheet use are enough.

How long is each day and how many hours in total?

Each day runs about four to five hours, giving roughly 40 to 50 hours over the two weeks.

Is logistics the same as operations?

Not quite. Logistics moves and stores goods; operations turns materials and effort into products or services. In practice the two share information daily, which is why this course covers both.

Conclusion

Participants finish with a clear picture of how goods travel through an organisation, from the supplier's loading bay to the customer's signature, the basic calculations and forms each desk uses to keep stock and deliveries on track, and a short personal plan for applying these logistics and operations fundamentals in their own team.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Showing 61-74 of 74 events

Location	Dates	Duration	Mode	Price
Barcelona	Week 37, 2027 13 – 24 September 2027	2 Weeks	Onsite	€10,000
Madrid	Week 37, 2027 13 – 24 September 2027	2 Weeks	Onsite	€10,000
Manama	Week 38, 2027 26 September – 7 October 2027	2 Weeks	Onsite	€8,000
Paris	Week 39, 2027 27 September – 8 October 2027	2 Weeks	Onsite	€10,000
Rome	Week 39, 2027 27 September – 8 October 2027	2 Weeks	Onsite	€10,000
Sharm El-Sheikh	Week 40, 2027 4 – 15 October 2027	2 Weeks	Onsite	€7,000
Tokyo	Week 40, 2027 4 – 15 October 2027	2 Weeks	Onsite	€15,000
Milan	Week 40, 2027 4 – 15 October 2027	2 Weeks	Onsite	€10,000
London	Week 41, 2027 11 – 22 October 2027	2 Weeks	Onsite	€10,000
Baku	Week 41, 2027 11 – 22 October 2027	2 Weeks	Onsite	€8,800
Athens	Week 41, 2027 11 – 22 October 2027	2 Weeks	Onsite	€13,400
Kuala Lumpur	Week 42, 2027 18 – 29 October 2027	2 Weeks	Onsite	€9,000
Vienna	Week 42, 2027 18 – 29 October 2027	2 Weeks	Onsite	€10,000
Seoul	Week 42, 2027 18 – 29 October 2027	2 Weeks	Onsite	€15,000

Frequently asked questions

What does this course cover?

OverviewThis two-week Logistics and Operations Fundamentals programme follows a single pallet of goods from the moment a supplier loads it to the moment a customer signs the delivery note, and stops at every desk it passes: purchasing, receiving, the stores, the production line, the dispatch bay and the truck. Newcomers to logistics and operations learn w…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

Master Logistics & Operations Fundamentals: 2-Week Course