Mobile Payments and Digital Wallet Operations Course

Name: Advanced Mobile Payments and Digital Wallet Operations Training Course
Availability: InStock

Design secure wallet journeys, payment connections, controls, settlement, resilience, and operating models for digital services.

Mobile Payments and Digital Wallet Operations Course

At a glance

Duration: 1 Week
Format: Classroom
Cities: Vienna, Cape town, Cairo, Accra, Phuket, Dubai and more
Next session: 26 – 30 October 2026, Vienna
Average fee: 5,750 €

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Advanced Mobile Payments and Digital Wallet Operations Training Course

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Overview

Advanced Mobile Payments and Digital Wallet Operations Training Course is a one-week practical course for digital payments, fintech, banking, product, technology, risk, compliance, fraud, operations, and innovation professionals. Participants build a Mobile Wallet Operating and Risk Design Pack connecting ecosystem roles, wallet architecture, payment rails, onboarding, identity, authentication, tokenisation, QR and merchant acceptance, APIs, interoperability, clearing, settlement, reconciliation, fraud controls, consumer protection, resilience, service operations, and commercial models. The course develops an operating view of wallet services rather than a consumer tutorial. Agile Leaders Training Center supports secure and reliable digital-payment operations.

Who Should Attend

Digital payment and wallet product managers responsible for service design and performance
Fintech, banking, and payment-operations teams managing transaction flows and settlement
Technology and architecture professionals integrating wallets, rails, APIs, and acceptance channels
Risk, compliance, fraud, security, and consumer-protection teams
Innovation, partnerships, merchant, and business-development professionals

Participants should understand basic payment concepts and digital products. The course does not teach consumer wallet usage, software coding, or country-specific legal advice.

Departments and Industries

The course supports organisations that issue, connect, accept, supervise, or enable digital wallet services.

Banks, payment service providers, e-money issuers, and fintech firms
Telecommunications operators, mobile-money providers, and agent networks
Payment schemes, switches, processors, gateways, and technology vendors
Retail, e-commerce, transport, government payments, and platform businesses
Financial regulators, policy teams, internal audit, and advisory functions

Learning Objectives

By the end of this course, participants will be able to:

Map mobile-payment and digital-wallet ecosystems, roles, value flows, and dependencies
Design wallet architecture, transaction states, ledgers, and payment-rail connections
Evaluate onboarding, identity, authentication, tokenisation, and data controls
Develop fraud, operational-risk, consumer-protection, and resilience controls
Assess interoperability, merchant acceptance, clearing, settlement, and reconciliation
Build wallet operating metrics, economics, governance, and incident responses

Course Agenda

Day 1: Ecosystem, Wallet Architecture, and Value Flows

Mobile Payment Ecosystem and Role Map
E-Money, Stored Value, and Funding Model Comparison
Wallet Components, Ledger, and Account Structure
Transaction State and Value Flow Diagram
Product Boundary, Dependency, and Ownership Matrix

Day 2: Onboarding, Identity, Authentication, and Tokenisation

Customer and Merchant Onboarding Journey
Risk-Based Identity and Due-Diligence Controls
Device Binding and Authentication Decision Tree
Payment Token Lifecycle and Domain Controls
Consent, Privacy, and Customer Data Map

Day 3: Payment Rails, Acceptance, and Interoperability

Card, Account, Fast-Payment, and Mobile-Money Rail Map
QR, In-App, Contactless, and Merchant Acceptance Flows
API Integration and Transaction Object Design
Technical and Commercial Interoperability Framework
Clearing, Settlement, Reversal, and Reconciliation Matrix

Day 4: Fraud, Risk, Resilience, and Consumer Protection

Wallet Threat, Fraud, and Abuse Scenario Library
Transaction Monitoring and Control Decision Grid
Agent, Merchant, Partner, and Third-Party Risk Map
Service Availability, Recovery, and Resilience Playbook
Dispute, Error, Complaint, and Consumer Remedy Workflow

Day 5: Operations, Economics, and Governance

Exercise: Trace an End-to-End Wallet Transaction
Exercise: Diagnose a Fraud and Authentication Scenario
Exercise: Reconcile an Interoperable Payment Cycle
Exercise: Build Wallet Economics and Operating Metrics
Capstone Exercise: Mobile Wallet Operating and Risk Design Pack

Practical Exercises

The course uses suggested activities that connect architecture, controls, operating evidence, and customer outcomes.

Suggested activity: map roles and liability through a failed wallet payment
Suggested activity: compare authentication and token controls for QR and in-app payments
Suggested activity: design settlement and reconciliation checkpoints across providers
Suggested activity: prepare a wallet-service incident and customer-remedy briefing

FAQs

Who suits advanced mobile payments and digital wallet training?

Payment, fintech, banking, product, technology, risk, compliance, fraud, operations, and innovation professionals suit the course. Participants should understand basic payment concepts.

How does a digital wallet differ from a payment rail?

A wallet manages customer credentials, stored value or funding links, transaction instructions, and experiences. A payment rail carries messages and value between participants under defined technical and operating rules.

Why is payment tokenisation important for wallets?

Payment tokenisation replaces sensitive account credentials with constrained values linked to approved devices, merchants, or scenarios, reducing the usefulness of compromised payment data while supporting existing infrastructure.

What does wallet interoperability require?

Interoperability requires compatible technical interfaces plus commercial and operating rules for participation, routing, fees, settlement, reversals, liability, disputes, customer care, and performance.

Which wallet operating metrics are developed?

Participants define onboarding conversion, active wallets, transaction success, acceptance, fraud loss, false declines, dispute time, settlement breaks, availability, recovery, unit cost, and contribution measures.

Conclusion

Participants take back a Mobile Wallet Operating and Risk Design Pack containing an ecosystem map, architecture and transaction flows, onboarding and identity controls, token and authentication designs, rail and acceptance maps, interoperability and settlement rules, fraud scenarios, resilience and remedy playbooks, metrics, economics, and governance. The pack connects technology, risk, operations, and customer outcomes in one accountable service model.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Showing 41-60 of 75 events

Location	Dates	Duration	Mode	Price
Bali	Week 20, 2027 23 – 27 May 2027	1 Week	Onsite	€5,700
Milan	Week 22, 2027 31 May – 4 June 2027	1 Week	Onsite	€5,700
Lisbon	Week 22, 2027 31 May – 4 June 2027	1 Week	Onsite	€5,700
Dubai	Week 23, 2027 7 – 11 June 2027	1 Week	Onsite	€4,500
London	Week 23, 2027 7 – 11 June 2027	1 Week	Onsite	€5,700
Chicago	Week 23, 2027 13 – 17 June 2027	1 Week	Onsite	€12,000
Zanzibar	Week 24, 2027 20 – 24 June 2027	1 Week	Onsite	€5,500
Casablanca	Week 26, 2027 28 June – 2 July 2027	1 Week	Onsite	€4,100
Barcelona	Week 27, 2027 5 – 9 July 2027	1 Week	Onsite	€5,700
Langkawi	Week 27, 2027 11 – 15 July 2027	1 Week	Onsite	€6,000
Cairo	Week 28, 2027 12 – 16 July 2027	1 Week	Onsite	€4,100
Abu Dhabi	Week 28, 2027 12 – 16 July 2027	1 Week	Onsite	€4,700
Geneva	Week 28, 2027 18 – 22 July 2027	1 Week	Onsite	€6,200
Istanbul	Week 30, 2027 26 – 30 July 2027	1 Week	Onsite	€4,500
Nice	Week 30, 2027 26 – 30 July 2027	1 Week	Onsite	€5,700
Dubai	Week 31, 2027 2 – 6 August 2027	1 Week	Onsite	€4,500
Zoom	Week 31, 2027 2 – 6 August 2027	1 Week	Online	€1,500
Paris	Week 32, 2027 9 – 13 August 2027	1 Week	Onsite	€5,700
Vienna	Week 33, 2027 16 – 20 August 2027	1 Week	Onsite	€5,700
Toronto	Week 33, 2027 22 – 26 August 2027	1 Week	Onsite	€12,000

Frequently asked questions

What does this course cover?

OverviewAdvanced Mobile Payments and Digital Wallet Operations Training Course is a one-week practical course for digital payments, fintech, banking, product, technology, risk, compliance, fraud, operations, and innovation professionals. Participants build a Mobile Wallet Operating and Risk Design Pack connecting ecosystem roles, wallet architecture, paym…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

Mobile Payments and Digital Wallet Operations Course