Older Adult Personal Care Quality Training Course
At a glance
- Duration
- 1 Week
- Format
- Classroom
- Cities
- Madrid, Dubai, Barcelona, Berlin, Vienna, Phuket and more
- Next session
- 2 – 6 November 2026, Madrid
- Average fee
- 5,750 €
Overview
Advanced Older Adult Personal Care Service Quality Training Course is a one-week advanced course for elderly-care managers, residential-care supervisors, home-care coordinators, and support teams who leave with an Older Adult Personal Care Service Quality Portfolio. Participants connect dignity, preferences, privacy, consent, care routines, oral and continence support, skin observation boundaries, infection prevention, safeguarding, documentation, escalation, and quality monitoring. Agile Leaders Training Center presents older adult personal care quality through person-centered, non-clinical service coordination.
Who Should Attend
- Service-management functions responsible for personal-care quality and continuity
- Residential-care functions responsible for routines, privacy, records, and escalation
- Home-care coordination functions responsible for preferences and support plans
- Support-team functions responsible for dignified hygiene assistance
- Quality and safeguarding functions responsible for monitoring and response
The course assumes participants already coordinate or supervise personal-care support and leaves out nursing procedures, wound care, diagnosis, prescribing, and clinical treatment.
Departments and Industries
The course supports departments and industries that coordinate, deliver, assure, or monitor personal-care and hygiene services for older adults.
- Residential care and assisted-living services
- Home-care and community-support organizations
- Healthcare operations and rehabilitation support
- Social services and safeguarding teams
- Quality and infection-prevention functions
Learning Objectives
By the end of this course, participants will be able to:
- Apply dignity, privacy, choice, and consent safeguards
- Build person-centered personal-care and hygiene routines
- Analyze skin, oral, continence, and comfort observations
- Use task-based infection-prevention controls
- Prioritize safeguarding, documentation, and escalation actions
- Evaluate personal-care quality and continuity
Course Agenda
Day 1: Dignity, Preferences, and Service Boundaries
- Personal-Care Preference and Identity Profile
- Dignity, Privacy, Choice, and Consent Checklist
- Independence and Supported-Participation Method
- Personal-Care Scope and Clinical-Boundary Map
- Care-Routine Agreement and Review Record
Day 2: Daily Hygiene and Comfort Routines
- Bathing, Dressing, and Grooming Routine Plan
- Oral and Denture Care Support Checklist
- Continence Support and Privacy Sequence
- Skin Comfort Observation and Change Record
- Equipment, Supplies, and Environment Readiness Check
Day 3: Infection Prevention and Safe Delivery
- Task-Based Hand Hygiene Decision Guide
- Glove and Protective-Equipment Risk Assessment
- Clean-to-Soiled Care Sequence Map
- Personal-Care Equipment Cleaning Log
- Exposure, Incident, and Immediate-Response Card
Day 4: Safeguarding, Records, and Quality
- Neglect Indicator and Safeguarding Escalation Matrix
- Personal-Care Diary and Change Documentation Standard
- Care Handoff and Information-Sharing Template
- Feedback, Complaint, and Service-Recovery Workflow
- Personal-Care Quality and Continuity Dashboard
Day 5: Personal-Care Quality Practice
- Exercise: Build a Dignified Personal-Care Routine
- Exercise: Review Hygiene, Equipment, and Infection Controls
- Exercise: Document a Change and Coordinate Escalation
- Exercise: Evaluate Safeguarding and Service Quality
- Capstone Exercise: Older Adult Personal Care Service Quality Portfolio
Practical Exercises
The course uses suggested activities from home care, residential care, community support, rehabilitation, and social-care settings.
- Suggested activity: convert an older adult's preferences, abilities, privacy needs, and support plan into a daily care routine.
- Suggested activity: sequence hygiene support using environment, equipment, hand hygiene, glove, and cleaning controls.
- Suggested activity: record a skin, oral, continence, comfort, or behavior change and choose the correct escalation route.
- Suggested activity: evaluate service records, feedback, safeguarding indicators, continuity, and improvement actions.
FAQs
Who suits older adult personal care quality training, and what does it assume?
Older adult personal care quality training suits professionals who coordinate, supervise, or assure hygiene support. It assumes operational responsibility and leaves nursing procedures, wound care, diagnosis, prescribing, and clinical treatment to qualified professionals.
How does older adult personal care quality differ from clinical nursing training?
Older adult personal care quality focuses on dignity, routines, assistance, observations, infection controls, records, safeguarding, and escalation. Clinical nursing training prepares licensed assessment, procedures, wound care, treatment, and medication practice.
How should personal care for older adults protect dignity and privacy?
Personal care should follow the older adult's wishes and support plan, seek consent, preserve choice, use private settings, encourage independence, explain each step, and document agreed preferences.
What infection-prevention controls apply during older-adult hygiene support?
Infection-prevention controls include task-based hand hygiene, appropriate protective equipment, clean-to-soiled sequencing, safe handling of used items, and cleaning of equipment and surfaces according to service procedures.
When should personal-care observations be escalated?
Observations should be escalated when changes, injury, pain, infection concerns, neglect indicators, repeated refusal, distress, equipment problems, or unmet care-plan needs exceed the worker's role or require professional assessment.
Conclusion
The course connects dignity, personal-care routines, hygiene, observation, infection prevention, safeguarding, records, escalation, and quality monitoring. Participants take back an Older Adult Personal Care Service Quality Portfolio. The portfolio changes how teams agree routines, protect privacy, control infection risks, recognize concerns, document support, and improve service continuity.
credits: 5 credit per day
Course Mode: full-time
Provider: Agile Leaders Training Center
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Events for this Course
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Madrid 2 – 6 November 2026
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Dubai 16 – 20 November 2026
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Barcelona 23 – 27 November 2026
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Berlin 30 November – 4 December 2026
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Vienna 7 – 11 December 2026
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Phuket 13 – 17 December 2026
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Abu Dhabi 14 – 18 December 2026
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Zanzibar 20 – 24 December 2026
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Casablanca 21 – 25 December 2026
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Istanbul 28 December 2026 – 1 January 2027
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Langkawi 3 – 7 January 2027
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Rome 11 – 15 January 2027
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Vienna 18 – 22 January 2027
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London 25 – 29 January 2027
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Abu Dhabi 25 – 29 January 2027
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Milan 1 – 5 February 2027
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San Diego 1 – 5 February 2027
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Doha 7 – 11 February 2027
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Bali 7 – 11 February 2027
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Bangkok 14 – 18 February 2027
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Kuala Lumpur 22 – 26 February 2027
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Manama 28 February – 4 March 2027
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Nice 1 – 5 March 2027
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Cairo 8 – 12 March 2027
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Seoul 8 – 12 March 2027
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Accra 14 – 18 March 2027
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Tbilisi 15 – 19 March 2027
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Toronto 21 – 25 March 2027
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Dubai 22 – 26 March 2027
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London 29 March – 2 April 2027
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Prague 5 – 9 April 2027
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Amsterdam 12 – 16 April 2027
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Athens 19 – 23 April 2027
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Manama 25 – 29 April 2027
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Marbella 25 – 29 April 2027
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Montreux 3 – 7 May 2027
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Tashkent 9 – 13 May 2027
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Cairo 10 – 14 May 2027
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Paris 17 – 21 May 2027
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Munich 17 – 21 May 2027
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Dubai 24 – 28 May 2027
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Muscat 6 – 10 June 2027
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Rome 7 – 11 June 2027
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Barcelona 14 – 18 June 2027
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Lisbon 14 – 18 June 2027
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Johannesburg 20 – 24 June 2027
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London 21 – 25 June 2027
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Lagos 27 June – 1 July 2027
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Istanbul 5 – 9 July 2027
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Tokyo 12 – 16 July 2027
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New York 12 – 16 July 2027
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Kuwait 18 – 22 July 2027
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Madrid 26 – 30 July 2027
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Kuala Lumpur 2 – 6 August 2027
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Abu Dhabi 2 – 6 August 2027
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Baku 9 – 13 August 2027
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Trabzon 15 – 19 August 2027
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Jakarta 16 – 20 August 2027
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Dubai 23 – 27 August 2027
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Porto 30 August – 3 September 2027
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Amsterdam 6 – 10 September 2027
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Geneva 12 – 16 September 2027
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Frankfurt 13 – 17 September 2027
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London 20 – 24 September 2027
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Chicago 26 – 30 September 2027
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Sharm El-Sheikh 27 September – 1 October 2027
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Paris 4 – 8 October 2027
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Milan 11 – 15 October 2027
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Singapore 11 – 15 October 2027
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Amman 17 – 21 October 2027
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Abu Dhabi 18 – 22 October 2027
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Nairobi 24 – 28 October 2027
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Zoom 25 – 29 October 2027
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Cape town 31 October – 4 November 2027
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Amsterdam 1 – 5 November 2027
| Image | Location | Dates | Duration | Mode | Price | Actions |
|---|---|---|---|---|---|---|
|
|
Madrid |
Week 45, 2026 2 – 6 November 2026 |
1 Week | Onsite | €5,700 | |
|
|
Dubai |
Week 47, 2026 16 – 20 November 2026 |
1 Week | Onsite | €4,500 | |
|
|
Barcelona |
Week 48, 2026 23 – 27 November 2026 |
1 Week | Onsite | €5,700 | |
|
|
Berlin |
Week 49, 2026 30 November – 4 December 2026 |
1 Week | Onsite | €5,700 | |
|
|
Vienna |
Week 50, 2026 7 – 11 December 2026 |
1 Week | Onsite | €5,700 | |
|
|
Phuket |
Week 50, 2026 13 – 17 December 2026 |
1 Week | Onsite | €6,000 | |
|
|
Abu Dhabi |
Week 51, 2026 14 – 18 December 2026 |
1 Week | Onsite | €4,700 | |
|
|
Zanzibar |
Week 51, 2026 20 – 24 December 2026 |
1 Week | Onsite | €5,500 | |
|
|
Casablanca |
Week 52, 2026 21 – 25 December 2026 |
1 Week | Onsite | €4,100 | |
|
|
Istanbul |
Week 53, 2026 28 December 2026 – 1 January 2027 |
1 Week | Onsite | €4,500 | |
|
|
Langkawi |
Week 53, 2027 3 – 7 January 2027 |
1 Week | Onsite | €6,000 | |
|
|
Rome |
Week 02, 2027 11 – 15 January 2027 |
1 Week | Onsite | €5,700 | |
|
|
Vienna |
Week 03, 2027 18 – 22 January 2027 |
1 Week | Onsite | €5,700 | |
|
|
London |
Week 04, 2027 25 – 29 January 2027 |
1 Week | Onsite | €5,700 | |
|
|
Abu Dhabi |
Week 04, 2027 25 – 29 January 2027 |
1 Week | Onsite | €4,700 | |
|
|
Milan |
Week 05, 2027 1 – 5 February 2027 |
1 Week | Onsite | €5,700 | |
|
|
San Diego |
Week 05, 2027 1 – 5 February 2027 |
1 Week | Onsite | €14,000 | |
|
|
Doha |
Week 05, 2027 7 – 11 February 2027 |
1 Week | Onsite | €5,500 | |
|
|
Bali |
Week 05, 2027 7 – 11 February 2027 |
1 Week | Onsite | €5,700 | |
|
|
Bangkok |
Week 06, 2027 14 – 18 February 2027 |
1 Week | Onsite | €6,000 |
Frequently asked questions
What does this course cover?
OverviewAdvanced Older Adult Personal Care Service Quality Training Course is a one-week advanced course for elderly-care managers, residential-care supervisors, home-care coordinators, and support teams who leave with an Older Adult Personal Care Service Quality Portfolio. Participants connect dignity, preferences, privacy, consent, care routines, oral a…
Are training dates available?
Yes. Available dates and destinations are listed in the course dates section on this page.
How can I register?
Choose an available date on this page and complete the registration form, or send a programme enquiry.
Can I download the course brochure?
Yes. Use the brochure download link provided on this page.
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