Patient and Carer Safety Partnership Course
At a glance
- Duration
- 1 Week
- Format
- Classroom
- Cities
- Tashkent, Dubai, Abu Dhabi, Paris, Vienna, Accra and more
- Next session
- 1 – 5 November 2026, Tashkent
- Average fee
- 5,750 €
Overview
Advanced Patient and Carer Safety Partnership Training Course is a one-week course for healthcare professionals, safety practitioners, quality teams, service managers, and patient-experience teams who leave with a Patient and Carer Safety Partnership Plan. Participants connect inclusive recruitment, accessible communication, shared decisions, escalation, incident learning, co-design, governance, feedback, and measurement. The approach turns lived experience into defined safety roles and improvement actions. Agile Leaders Training Center frames patient and carer partnership as a practical safety discipline.
Who Should Attend
- Functions responsible for patient safety systems and incident learning
- Teams responsible for quality improvement and clinical governance
- Services responsible for patient experience and accessible communication
- Managers responsible for care pathways and service delivery
- Staff responsible for involving patients, carers, and community representatives
The course assumes participants already contribute to healthcare safety, quality, or engagement processes, and it leaves out clinical diagnosis and individual treatment decisions.
Departments and Industries
The course supports departments and industries that involve patients and carers in safer care and service improvement.
- Hospital patient safety and quality functions
- Primary care and community health services
- Long-term care and rehabilitation providers
- Public health and healthcare commissioning teams
- Health charities and patient advocacy organizations
Learning Objectives
By the end of this course, participants will be able to:
- Analyze readiness for patient and carer safety partnership
- Build inclusive recruitment and role-definition processes
- Apply accessible communication and shared decision methods
- Use patient evidence in escalation and incident learning
- Evaluate co-design, governance, and feedback arrangements
- Prioritize measures for partnership impact and improvement
Course Agenda
Day 1: Partnership Foundations and Readiness
- Patient and Carer Safety Partnership Maturity Map
- Lived Experience Evidence Collection Framework
- Organizational Readiness and Barrier Diagnostic
- Participation Equity and Inclusion Review
- Partnership Scope and Boundary Canvas
Day 2: Recruitment, Roles and Communication
- Patient Safety Partner Role Profile
- Inclusive Recruitment and Selection Checklist
- Participation Support and Accessibility Plan
- Shared Decision Conversation Method
- Speaking-Up and Escalation Pathway Map
Day 3: Handovers, Incidents and Learning
- Patient-Inclusive Bedside Handover Guide
- Discharge Safety Partnership Checklist
- Patient Safety Event Reporting Route
- Incident Involvement and Disclosure Protocol
- Lived Experience Learning Review Method
Day 4: Co-Design, Governance and Measurement
- Experience-Based Co-Design Cycle
- Patient Advisory Governance Charter
- Feedback-to-Action Tracking Register
- Partnership Risk and Safeguard Matrix
- Engagement Outcome Measurement Dashboard
Day 5: Safety Partnership Practice
- Exercise: Readiness and Inclusion Case Analysis
- Exercise: Shared Decision and Escalation Simulation
- Exercise: Incident Involvement Planning Scenario
- Exercise: Co-Design and Governance Review
- Capstone Exercise: Patient and Carer Safety Partnership Plan
Practical Exercises
The course uses suggested activities based on hospital, community care, rehabilitation, and patient advocacy scenarios.
- Suggested activity: diagnose organizational readiness and identify participation barriers, safeguards, and support needs.
- Suggested activity: plan an accessible shared decision and escalation conversation using a realistic care scenario.
- Suggested activity: define patient and carer involvement in reporting, disclosure, investigation, and learning.
- Suggested activity: build a partnership plan linking roles, governance, actions, feedback, and measures.
FAQs
What is patient and carer safety partnership?
Patient and carer safety partnership is structured collaboration that gives people receiving or supporting care defined ways to influence decisions, report concerns, contribute to incident learning, co-design services, and review safety improvement.
How are patients and carers involved in incident learning?
Patients and carers can contribute accounts, questions, priorities, and improvement ideas through accessible reporting, transparent communication, proportionate participation in reviews, and feedback on resulting actions.
Who suits advanced patient and carer safety partnership training and what does it assume?
Advanced patient and carer safety partnership training suits experienced healthcare safety, quality, service, and engagement practitioners. It assumes responsibility for established safety or improvement processes.
How does patient safety partnership differ from general patient experience training?
Patient safety partnership connects lived experience to safety decisions, escalation, incidents, governance, and assurance. General patient experience training focuses more broadly on perceptions of care and service interactions.
How should patient and carer safety partnership be measured?
Patient and carer safety partnership should be measured through participation quality, representation, influence on decisions, action completion, feedback closure, perceived safety, and evidence of organizational learning.
Conclusion
The course integrates readiness, inclusion, communication, shared decisions, escalation, incident learning, co-design, governance, and measurement. Participants take back a Patient and Carer Safety Partnership Plan containing roles, safeguards, pathways, actions, feedback loops, and measures. The plan changes how organizations convert lived experience into accountable safety improvement.
credits: 5 credit per day
Course Mode: full-time
Provider: Agile Leaders Training Center
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Events for this Course
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Tashkent 1 – 5 November 2026
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Dubai 9 – 13 November 2026
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Abu Dhabi 9 – 13 November 2026
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Paris 16 – 20 November 2026
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Vienna 16 – 20 November 2026
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Accra 22 – 26 November 2026
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Barcelona 23 – 27 November 2026
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Nairobi 29 November – 3 December 2026
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London 30 November – 4 December 2026
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Amsterdam 7 – 11 December 2026
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Milan 14 – 18 December 2026
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Bangkok 20 – 24 December 2026
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Kuwait 27 – 31 December 2026
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Seoul 4 – 8 January 2027
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London 11 – 15 January 2027
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Madrid 11 – 15 January 2027
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Amsterdam 18 – 22 January 2027
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Dubai 25 – 29 January 2027
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Zoom 25 – 29 January 2027
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Baku 1 – 5 February 2027
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Geneva 7 – 11 February 2027
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Paris 8 – 12 February 2027
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Amman 14 – 18 February 2027
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Doha 21 – 25 February 2027
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Manama 28 February – 4 March 2027
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Cairo 1 – 5 March 2027
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Abu Dhabi 8 – 12 March 2027
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Istanbul 15 – 19 March 2027
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Berlin 15 – 19 March 2027
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Jakarta 22 – 26 March 2027
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Chicago 28 March – 1 April 2027
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Barcelona 29 March – 2 April 2027
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Milan 5 – 9 April 2027
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Lisbon 12 – 16 April 2027
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Kuala Lumpur 19 – 23 April 2027
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Frankfurt 19 – 23 April 2027
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Zanzibar 25 – 29 April 2027
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Marbella 2 – 6 May 2027
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Johannesburg 9 – 13 May 2027
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Dubai 10 – 14 May 2027
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Langkawi 16 – 20 May 2027
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Rome 17 – 21 May 2027
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New York 24 – 28 May 2027
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Abu Dhabi 31 May – 4 June 2027
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Athens 7 – 11 June 2027
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London 14 – 18 June 2027
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Amsterdam 14 – 18 June 2027
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Manama 20 – 24 June 2027
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Porto 28 June – 2 July 2027
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Vienna 5 – 9 July 2027
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Phuket 11 – 15 July 2027
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Montreux 19 – 23 July 2027
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San Diego 26 – 30 July 2027
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Nice 2 – 6 August 2027
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Istanbul 9 – 13 August 2027
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Munich 9 – 13 August 2027
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Tokyo 16 – 20 August 2027
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Lagos 22 – 26 August 2027
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Dubai 23 – 27 August 2027
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Sharm El-Sheikh 23 – 27 August 2027
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Casablanca 30 August – 3 September 2027
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Abu Dhabi 30 August – 3 September 2027
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Singapore 6 – 10 September 2027
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London 13 – 17 September 2027
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Madrid 13 – 17 September 2027
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Kuala Lumpur 20 – 24 September 2027
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Prague 20 – 24 September 2027
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Toronto 26 – 30 September 2027
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Cape town 3 – 7 October 2027
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Muscat 10 – 14 October 2027
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Cairo 11 – 15 October 2027
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Tbilisi 18 – 22 October 2027
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Trabzon 24 – 28 October 2027
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Bali 31 October – 4 November 2027
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Rome 1 – 5 November 2027
| Image | Location | Dates | Duration | Mode | Price | Actions |
|---|---|---|---|---|---|---|
|
|
Langkawi |
Week 19, 2027 16 – 20 May 2027 |
1 Week | Onsite | €6,000 | |
|
|
Rome |
Week 20, 2027 17 – 21 May 2027 |
1 Week | Onsite | €5,700 | |
|
|
New York |
Week 21, 2027 24 – 28 May 2027 |
1 Week | Onsite | €12,000 | |
|
|
Abu Dhabi |
Week 22, 2027 31 May – 4 June 2027 |
1 Week | Onsite | €4,700 | |
|
|
Athens |
Week 23, 2027 7 – 11 June 2027 |
1 Week | Onsite | €6,700 | |
|
|
London |
Week 24, 2027 14 – 18 June 2027 |
1 Week | Onsite | €5,700 | |
|
|
Amsterdam |
Week 24, 2027 14 – 18 June 2027 |
1 Week | Onsite | €5,700 | |
|
|
Manama |
Week 24, 2027 20 – 24 June 2027 |
1 Week | Onsite | €4,700 | |
|
|
Porto |
Week 26, 2027 28 June – 2 July 2027 |
1 Week | Onsite | €5,700 | |
|
|
Vienna |
Week 27, 2027 5 – 9 July 2027 |
1 Week | Onsite | €5,700 | |
|
|
Phuket |
Week 27, 2027 11 – 15 July 2027 |
1 Week | Onsite | €6,000 | |
|
|
Montreux |
Week 29, 2027 19 – 23 July 2027 |
1 Week | Onsite | €7,500 | |
|
|
San Diego |
Week 30, 2027 26 – 30 July 2027 |
1 Week | Onsite | €14,000 | |
|
|
Nice |
Week 31, 2027 2 – 6 August 2027 |
1 Week | Onsite | €5,700 | |
|
|
Istanbul |
Week 32, 2027 9 – 13 August 2027 |
1 Week | Onsite | €4,500 | |
|
|
Munich |
Week 32, 2027 9 – 13 August 2027 |
1 Week | Onsite | €5,700 | |
|
|
Tokyo |
Week 33, 2027 16 – 20 August 2027 |
1 Week | Onsite | €10,000 | |
|
|
Lagos |
Week 33, 2027 22 – 26 August 2027 |
1 Week | Onsite | €4,100 | |
|
|
Dubai |
Week 34, 2027 23 – 27 August 2027 |
1 Week | Onsite | €4,500 | |
|
|
Sharm El-Sheikh |
Week 34, 2027 23 – 27 August 2027 |
1 Week | Onsite | €4,100 |
Frequently asked questions
What does this course cover?
OverviewAdvanced Patient and Carer Safety Partnership Training Course is a one-week course for healthcare professionals, safety practitioners, quality teams, service managers, and patient-experience teams who leave with a Patient and Carer Safety Partnership Plan. Participants connect inclusive recruitment, accessible communication, shared decisions, esca…
Are training dates available?
Yes. Available dates and destinations are listed in the course dates section on this page.
How can I register?
Choose an available date on this page and complete the registration form, or send a programme enquiry.
Can I download the course brochure?
Yes. Use the brochure download link provided on this page.
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