Public Administration Policy and Governance Course

Name: Public Administration, Policy and Governance Foundations Course
Availability: InStock

Build practical foundations for public administration, policy processes, governance controls, stakeholder engagement, and service performance.

Public Administration Policy and Governance Course

At a glance

Duration: 1 Week
Format: Classroom
Cities: Bangkok, London, Nice, Johannesburg, Dubai, Prague and more
Next session: 1 – 5 November 2026, Bangkok
Average fee: 5,750 €

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Public Administration, Policy and Governance Foundations Course

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Overview

Public Administration, Policy and Governance Foundations Course is a one-week course for new public-sector managers, policy officers, administrative professionals, and governance coordinators who leave with a Public Governance Practice File. The course connects public administration foundations, public policy processes, institutional governance controls, stakeholder engagement, public service delivery, and policy implementation planning. Participants use practical records and templates to align mandates, decisions, responsibilities, outcomes, and improvement actions. Agile Leaders Training Center presents public administration and governance practice.

Who Should Attend

Administrative functions responsible for mandates, procedures, coordination, and service delivery
Policy functions responsible for problem definition, option development, and implementation support
Governance functions responsible for decision authority, accountability, and institutional controls
Planning functions responsible for translating priorities into actions and performance measures
Engagement functions responsible for citizen, beneficiary, and stakeholder participation
Public-service staff moving into roles that connect policy, administration, and performance

The course assumes participants support administrative decisions, policies, services, coordination, or performance at work and leaves out digital-government technology, advanced policy evaluation, corporate governance, and leadership-only content.

Departments and Industries

The course supports public administration, policy, and governance work across:

Policy, strategy, planning, governance, and performance departments
Operations, service delivery, quality, and administrative affairs departments
Education, healthcare, transport, and infrastructure organizations
Utilities, environmental services, and community development organizations
Regulated service providers and nonprofit organizations working with public institutions

Learning Objectives

By the end of this course, participants will be able to:

Apply public-value principles to administrative choices
Build mandate, responsibility, and coordination maps
Use policy-cycle tools to structure policy work
Analyze governance, ethics, and accountability controls
Prioritize stakeholders and participation methods
Build implementation plans, indicators, and improvement actions

Course Agenda

Day 1: Public Administration and Institutional Mandates

Public Value Orientation Canvas
Institutional Mandate Mapping Template
Roles and Responsibilities Matrix
Administrative Coordination Interface Map
Public Service Delivery Chain

Day 2: Public Policy Processes and Evidence

Policy Problem Definition Sheet
Policy Cycle Stage Map
Evidence and Assumption Register
Policy Option Comparison Matrix
Policy Brief Structure

Day 3: Governance, Ethics, and Accountability

Decision Authority Matrix
Governance Control Checklist
Ethical Decision Assessment
Accountability and Escalation Map
Decision Record Template

Day 4: Engagement, Implementation, and Performance

Citizen and Stakeholder Mapping Grid
Participation Method Selection Matrix
Policy Implementation Action Plan
Public Service Performance Indicator Set
Continuous Improvement Register

Day 5: Public Governance Practice

Exercise: Diagnose a Public Administration Mandate Case
Exercise: Develop a Policy Brief and Option Matrix
Exercise: Test Governance Controls and Decision Records
Exercise: Build an Engagement and Implementation Plan
Capstone Exercise: Public Governance Practice File

Practical Exercises

The course uses suggested activities to practice public administration, policy, and governance foundations:

Suggested activity: map mandates and coordination interfaces for a healthcare service case
Suggested activity: compare policy options for an urban transport service case
Suggested activity: document an ethical decision and accountability route for an education case
Suggested activity: present an implementation plan, indicators, and improvement actions for a community service

FAQs

Who does public administration, policy and governance foundations training suit, and what does it assume?

Public administration, policy and governance foundations training suits staff who support administrative decisions, policies, public services, coordination, governance, or performance and assumes practical exposure to organizational work rather than prior specialist study.

How does public administration and governance training differ from corporate governance training?

Public administration and governance training focuses on public value, institutional mandates, policy processes, accountability, stakeholder participation, service delivery, and implementation, while corporate governance training focuses on boards, shareholders, and company oversight.

What tools support public policy processes in administrative work?

Public policy processes use problem-definition sheets, evidence registers, policy-cycle maps, option matrices, policy briefs, implementation plans, and performance indicators to create a traceable route from a public need to action and review.

How are accountability and ethics applied in public governance?

Accountability and ethics are applied through clear mandates, documented authority, decision records, control checks, escalation routes, conflict assessment, transparent reasoning, and review of both conduct and results.

How should stakeholder engagement support policy implementation?

Stakeholder engagement should identify affected groups, clarify participation purposes, select proportionate methods, document input, explain decisions, assign follow-up actions, and connect feedback with implementation and service improvement.

Conclusion

Participants take back a Public Governance Practice File containing mandate maps, policy tools, governance checks, decision records, stakeholder analysis, implementation actions, performance indicators, and an improvement register. The file changes disconnected administrative tasks into a traceable public-value workflow. It supports clearer responsibilities, documented decisions, coordinated delivery, and evidence-based improvement.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Showing 41-60 of 75 events

Location	Dates	Duration	Mode	Price
Casablanca	Week 22, 2027 31 May – 4 June 2027	1 Week	Onsite	€4,100
Madrid	Week 22, 2027 31 May – 4 June 2027	1 Week	Onsite	€5,700
Dubai	Week 23, 2027 7 – 11 June 2027	1 Week	Onsite	€4,500
Singapore	Week 23, 2027 7 – 11 June 2027	1 Week	Onsite	€5,700
Zanzibar	Week 23, 2027 13 – 17 June 2027	1 Week	Onsite	€5,500
Trabzon	Week 24, 2027 20 – 24 June 2027	1 Week	Onsite	€6,800
London	Week 25, 2027 21 – 25 June 2027	1 Week	Onsite	€5,700
Phuket	Week 25, 2027 27 June – 1 July 2027	1 Week	Onsite	€6,000
Amsterdam	Week 27, 2027 5 – 9 July 2027	1 Week	Onsite	€5,700
Frankfurt	Week 27, 2027 5 – 9 July 2027	1 Week	Onsite	€5,700
Tokyo	Week 28, 2027 12 – 16 July 2027	1 Week	Onsite	€10,000
Paris	Week 29, 2027 19 – 23 July 2027	1 Week	Onsite	€5,700
Abu Dhabi	Week 29, 2027 19 – 23 July 2027	1 Week	Onsite	€4,700
Milan	Week 30, 2027 26 – 30 July 2027	1 Week	Onsite	€5,700
Nairobi	Week 30, 2027 1 – 5 August 2027	1 Week	Onsite	€4,500
Istanbul	Week 31, 2027 2 – 6 August 2027	1 Week	Onsite	€4,500
Barcelona	Week 32, 2027 9 – 13 August 2027	1 Week	Onsite	€5,700
San Diego	Week 32, 2027 9 – 13 August 2027	1 Week	Onsite	€14,000
Kuwait	Week 32, 2027 15 – 19 August 2027	1 Week	Onsite	€5,500
Dubai	Week 33, 2027 16 – 20 August 2027	1 Week	Onsite	€4,500

Frequently asked questions

What does this course cover?

OverviewPublic Administration, Policy and Governance Foundations Course is a one-week course for new public-sector managers, policy officers, administrative professionals, and governance coordinators who leave with a Public Governance Practice File. The course connects public administration foundations, public policy processes, institutional governance co…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

Public Administration Policy and Governance Course