Restaurant Technology and Automation Training Course

Name: Restaurant Technology and Automation Practice Training Course
Availability: InStock

Integrate restaurant systems, automate operating workflows, control data and vendors, and measure implementation and performance.

Restaurant Technology and Automation Training Course

At a glance

Duration: 1 Week
Format: Classroom
Cities: Dubai, Abu Dhabi, London, Vienna, Baku, Johannesburg and more
Next session: 2 – 6 November 2026, Dubai
Average fee: 5,750 €

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Restaurant Technology and Automation Practice Training Course

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Overview

Restaurant Technology and Automation Practice Training Course is a one-week professional course for restaurant owners, operations managers, food and beverage managers, technology leads, finance controllers, service managers, and implementation coordinators. Participants build a Restaurant Technology and Automation Control Pack linking technology strategy, point-of-sale and order flows, kitchen display automation, reservations, inventory, workforce tools, guest data, cybersecurity, vendor controls, analytics, and benefits tracking. Agile Leaders Training Center develops restaurant technology and automation capability.

Who Should Attend

Restaurant owners and multi-site operations managers
Food and beverage, service, kitchen, and finance managers
Restaurant technology and digital-transformation leads
Inventory, purchasing, workforce, and data coordinators
Project managers responsible for vendors and system implementation

The course assumes participants understand restaurant workflows and operating measures. It excludes software coding, product certification, payment-security auditing, and legal advice.

Departments and Industries

The course supports restaurant technology implementation across independent restaurants, groups, hotels, catering businesses, and food-service operations.

Restaurants, cafés, quick-service, and casual-dining operations
Hotel food and beverage departments
Restaurant groups, franchises, and central support teams
Catering, cloud-kitchen, and delivery-led operations
Technology, finance, procurement, security, and data functions

Learning Objectives

By the end of this course, participants will be able to:

Map restaurant technology and automation requirements
Design integrated point-of-sale, order, and kitchen workflows
Analyze inventory, workforce, reservation, and guest-data interfaces
Apply payment, privacy, cybersecurity, and access controls
Evaluate vendors, implementation risks, and acceptance criteria
Measure automation performance, adoption, and operating benefits

Course Agenda

Day 1: Restaurant Technology Strategy and Architecture

Restaurant Operating Model and Technology Map
Technology Need, Pain-Point, and Priority Register
Point-of-Sale and Order-Channel Architecture
System Integration and Data-Flow Diagram
Technology Governance and Decision Matrix

Day 2: Ordering, Kitchen and Service Automation

Digital Ordering and Payment Journey Map
Kitchen Display and Production Workflow Design
Reservation, Queue, and Table-Management Interface
Exception, Override, and Service-Recovery Controls
Order Accuracy, Timing, and Throughput Dashboard

Day 3: Inventory, Workforce and Back-Office Integration

Recipe, Menu, Inventory, and Purchasing Data Map
Stock Movement and Variance Control Sheet
Workforce Scheduling and Time-System Interface
Finance, Payroll, Tax, and Compliance Data Flow
Master Data Ownership and Quality Register

Day 4: Data, Security and Vendor Controls

Guest and Employee Data Processing Inventory
Payment-Terminal and Access-Control Checklist
Cybersecurity Risk and Incident Response Matrix
Vendor Due-Diligence and Service-Level Scorecard
Business Continuity, Backup, and Recovery Test Plan

Day 5: Implementation and Automation Performance

Technology Business Case and Benefits Map
Pilot, Migration, Training, and Adoption Plan
User Acceptance and Operational Readiness Checklist
Automation Performance and Exception Review
Restaurant Technology and Automation Control Pack Capstone

Practical Exercises

The course uses suggested activities to convert restaurant technology requirements into controlled implementation decisions.

Suggested activity: map point-of-sale, kitchen, reservation, inventory, and workforce interfaces
Suggested activity: analyze a failed order and service-recovery scenario
Suggested activity: assess vendor, data, payment, and cybersecurity risks
Suggested activity: present a Restaurant Technology and Automation Control Pack

FAQs

Who suits restaurant technology and automation training?

It suits restaurant owners, operations and food and beverage managers, technology leads, finance controllers, service managers, and implementation coordinators responsible for selecting, integrating, or improving restaurant systems.

Does the course teach one restaurant software product?

No. The course is vendor-neutral and focuses on requirements, workflows, integrations, controls, implementation, adoption, and performance measures that can be applied across products.

How do point-of-sale and kitchen display systems work together?

The point-of-sale and order channels capture transactions and route structured order data, while the kitchen display workflow sequences preparation, shows status and timing, records exceptions, and returns completion information to service teams.

What data controls matter in restaurant automation?

Important controls include lawful data purpose, access roles, payment-data boundaries, secure configuration, vendor accountability, backups, retention, incident response, data quality, and documented processing activities.

How are automation benefits measured?

Teams compare baseline and post-implementation measures for order accuracy, preparation time, throughput, inventory variance, labour use, guest adoption, system availability, exceptions, and corrective actions.

Conclusion

Participants take back a Restaurant Technology and Automation Control Pack. The work product connects strategy, architecture, ordering, kitchen production, reservations, inventory, workforce, finance, data protection, cybersecurity, vendors, implementation, and performance. It supports controlled technology decisions and traceable operational improvement.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Showing 1-20 of 75 events

Location	Dates	Duration	Mode	Price
Dubai	Week 45, 2026 2 – 6 November 2026	1 Week	Onsite	€4,500
Abu Dhabi	Week 45, 2026 2 – 6 November 2026	1 Week	Onsite	€4,700
London	Week 46, 2026 9 – 13 November 2026	1 Week	Onsite	€5,700
Vienna	Week 46, 2026 9 – 13 November 2026	1 Week	Onsite	€5,700
Baku	Week 47, 2026 16 – 20 November 2026	1 Week	Onsite	€5,000
Johannesburg	Week 47, 2026 22 – 26 November 2026	1 Week	Onsite	€4,500
Munich	Week 49, 2026 30 November – 4 December 2026	1 Week	Onsite	€5,700
Marbella	Week 49, 2026 6 – 10 December 2026	1 Week	Onsite	€5,700
Singapore	Week 51, 2026 14 – 18 December 2026	1 Week	Onsite	€5,700
Rome	Week 52, 2026 21 – 25 December 2026	1 Week	Onsite	€5,700
Cairo	Week 53, 2026 28 December 2026 – 1 January 2027	1 Week	Onsite	€4,100
Athens	Week 53, 2026 28 December 2026 – 1 January 2027	1 Week	Onsite	€6,700
Chicago	Week 53, 2027 3 – 7 January 2027	1 Week	Onsite	€12,000
Dubai	Week 01, 2027 4 – 8 January 2027	1 Week	Onsite	€4,500
Zanzibar	Week 01, 2027 10 – 14 January 2027	1 Week	Onsite	€5,500
Bali	Week 02, 2027 17 – 21 January 2027	1 Week	Onsite	€5,700
Istanbul	Week 04, 2027 25 – 29 January 2027	1 Week	Onsite	€4,500
Rome	Week 04, 2027 25 – 29 January 2027	1 Week	Onsite	€5,700
Accra	Week 04, 2027 31 January – 4 February 2027	1 Week	Onsite	€4,100
Casablanca	Week 06, 2027 8 – 12 February 2027	1 Week	Onsite	€4,100

Frequently asked questions

What does this course cover?

OverviewRestaurant Technology and Automation Practice Training Course is a one-week professional course for restaurant owners, operations managers, food and beverage managers, technology leads, finance controllers, service managers, and implementation coordinators. Participants build a Restaurant Technology and Automation Control Pack linking technology s…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

Restaurant Technology and Automation Training Course