Smart City Strategy, Design and Delivery Course

Turn citizen priorities into governed urban services, interoperable platforms, sustainable systems, and a measurable delivery roadmap.
Smart City Strategy, Design and Delivery Course

At a glance

Duration
5 days
Format
Classroom
Cities
Milan, New York, Zanzibar, Casablanca, Geneva, Johannesburg and more
Next session
12 – 16 October 2026, Milan
Average fee
5,800 €

Overview

Smart City Strategy, Design and Delivery Course is a five-day advanced course for urban planners, municipal leaders, architects, infrastructure engineers, digital teams, sustainability specialists, and programme managers who leave with a Smart City Development Blueprint. Participants translate citizen needs into service priorities, governance, interoperable platforms, infrastructure initiatives, delivery packages, and measurable outcomes. Agile Leaders Training Center connects smart city development with people-centred decisions, accountable data use, and practical implementation.

Who Should Attend

  • Teams responsible for city strategy, policy, and investment priorities
  • Functions designing urban services and resident experience
  • Personnel governing city data, platforms, cybersecurity, and interoperability
  • Infrastructure teams coordinating mobility, utilities, buildings, and public realm
  • Programme offices responsible for procurement, delivery, and benefits tracking

The course assumes participants contribute to urban programmes or public services, and it leaves out detailed engineering design, software coding, and introductory urban planning theory.

Departments and Industries

The course supports departments that plan, enable, and deliver connected urban services.

  • Municipal strategy, planning, and economic development
  • Transport, utilities, environment, and public works
  • Digital government, data, technology, and cybersecurity
  • Real estate, master development, and engineering consultancy
  • Telecommunications, mobility, energy, and urban service providers

Learning Objectives

By the end of this course, participants will be able to:

  • Analyze citizen needs and urban-system challenges
  • Build a smart city vision and service portfolio
  • Evaluate data governance and interoperability choices
  • Prioritize sustainable infrastructure and resilience initiatives
  • Apply delivery, procurement, and partnership controls
  • Build a roadmap with indicators and benefits measures

Course Agenda

Day 1: People-Centred Vision and Baseline

  • City Outcomes and Stakeholder Needs Map
  • Urban System Baseline and Maturity Assessment
  • Inclusion, Accessibility, and Digital Equity Review
  • Smart City Vision and Design Principles
  • Service Portfolio Prioritisation Matrix

Day 2: Services Data and Digital Foundations

  • Resident Journey and Urban Service Blueprint
  • City Data Governance and Stewardship Model
  • Privacy, Cybersecurity, and Ethical Use Controls
  • Interoperability and City Platform Architecture
  • Open Data, Analytics, and Decision Support

Day 3: Sustainable Urban Systems

  • Smart Mobility and Multimodal Integration
  • Energy, Water, Waste, and Utility Intelligence
  • Connected Buildings and Public Realm Services
  • Climate Resilience and Emergency Coordination
  • Digital Infrastructure and Connectivity Planning

Day 4: Governance Finance and Delivery

  • Portfolio Governance and Decision Rights
  • Business Case and Benefits Dependency Map
  • Procurement, Standards, and Vendor Interoperability
  • Funding, Partnership, and Commercial Models
  • Delivery Waves, Risk Controls, and Assurance Gates

Day 5: Roadmap and Performance Practice

  • Exercise: Prioritize a Smart Service Portfolio
  • Exercise: Design a Data and Platform Governance Map
  • Exercise: Build an Initiative Business Case
  • Exercise: Select Smart City Performance Indicators
  • Capstone Exercise: Smart City Development Blueprint

Practical Exercises

The course uses suggested activities to connect strategic choices with implementable city initiatives.

  • Suggested activity: map resident needs, service pain points, responsible stakeholders, and measurable outcomes.
  • Suggested activity: assess a city platform scenario for data ownership, interoperability, privacy, security, and operating responsibilities.
  • Suggested activity: prioritize initiatives using value, feasibility, inclusion, sustainability, risk, and dependency criteria.
  • Suggested activity: assemble a phased blueprint with governance, funding, procurement, indicators, and benefits reviews.

FAQs

Who suits the Smart City Strategy, Design and Delivery Course?

It suits professionals shaping urban policy, services, infrastructure, digital foundations, or delivery portfolios and assumes practical exposure to city programmes or public services.

How does this course differ from general urban planning?

It focuses on digitally enabled service portfolios, data governance, interoperability, delivery models, and measurable benefits rather than land-use planning or physical master planning alone.

Is the course mainly about Internet of Things technology?

No. Technology is treated as one enabler within a wider system of citizen outcomes, governance, infrastructure, sustainability, finance, operations, and assurance.

How are smart city indicators used?

Participants select indicators that connect initiatives to economic, environmental, social, cultural, service, and quality-of-life outcomes, with clear ownership and data sources.

What does the capstone produce?

The capstone produces a Smart City Development Blueprint containing priorities, service concepts, governance, data foundations, urban-system initiatives, delivery waves, risks, indicators, and benefits reviews.

Conclusion

Participants take back a Smart City Development Blueprint that aligns citizen outcomes, urban services, data governance, digital platforms, sustainable infrastructure, commercial choices, and performance measures. It provides a traceable basis for sequencing investments and reviewing benefits without treating technology as the objective.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

Showing 21-40 of 74 events
Image Location Dates Duration Mode Price Actions
Kuala Lumpur Kuala Lumpur Week 02, 2027
11 – 15 January 2027
5 Days Onsite €5,200
Phuket Phuket Week 02, 2027
17 – 21 January 2027
5 Days Onsite €6,000
Manama Manama Week 03, 2027
24 – 28 January 2027
5 Days Onsite €4,700
Abu Dhabi Abu Dhabi Week 04, 2027
25 – 29 January 2027
5 Days Onsite €4,700
Tbilisi Tbilisi Week 05, 2027
1 – 5 February 2027
5 Days Onsite €5,000
Nairobi Nairobi Week 05, 2027
7 – 11 February 2027
5 Days Onsite €4,500
London London Week 07, 2027
15 – 19 February 2027
5 Days Onsite €5,700
Istanbul Istanbul Week 08, 2027
22 – 26 February 2027
5 Days Onsite €4,500
Chicago Chicago Week 08, 2027
28 February – 4 March 2027
5 Days Onsite €12,000
Dubai Dubai Week 10, 2027
8 – 12 March 2027
5 Days Onsite €4,500
Rome Rome Week 10, 2027
8 – 12 March 2027
5 Days Onsite €5,700
Nice Nice Week 10, 2027
8 – 12 March 2027
5 Days Onsite €5,700
San Diego San Diego Week 11, 2027
15 – 19 March 2027
5 Days Onsite €14,000
Doha Doha Week 11, 2027
21 – 25 March 2027
5 Days Onsite €5,500
Trabzon Trabzon Week 12, 2027
28 March – 1 April 2027
5 Days Onsite €6,800
Cairo Cairo Week 13, 2027
29 March – 2 April 2027
5 Days Onsite €4,100
Sharm El-Sheikh Sharm El-Sheikh Week 14, 2027
5 – 9 April 2027
5 Days Onsite €4,100
Barcelona Barcelona Week 15, 2027
12 – 16 April 2027
5 Days Onsite €5,700
Frankfurt Frankfurt Week 15, 2027
12 – 16 April 2027
5 Days Onsite €5,700
Manama Manama Week 15, 2027
18 – 22 April 2027
5 Days Onsite €4,700

Frequently asked questions

What does this course cover?

OverviewSmart City Strategy, Design and Delivery Course is a five-day advanced course for urban planners, municipal leaders, architects, infrastructure engineers, digital teams, sustainability specialists, and programme managers who leave with a Smart City Development Blueprint. Participants translate citizen needs into service priorities, governance, int…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

This course by city