Strategic Planning for Hospital Managers: Strategy to Execution

Provided by: Agile Leaders Learning and Development Department.

Course Overview:

Hospital systems are under pressure to deliver high-quality care while ensuring financial sustainability. The course is tailored for healthcare professionals seeking advanced strategic tools and execution frameworks to enhance performance.

This course equips participants to analyse the healthcare environment and develop data-driven strategies.

 

Target Audience:

  • Hospital CEOs, General Managers
  • Strategic Planning Directors
  • Medical Directors and Clinical Leaders
  • Health Quality and Risk Managers
  • Healthcare Transformation Officers
  • HR Directors in Healthcare Institutions

 

Targeted Organisational Departments:

  • Strategic Planning & Transformation
  • Hospital Performance Management
  • Clinical Operations
  • HR & Organisational Development
  • Financial and Budgetary Planning
  • Digital Health Strategy Teams

 

Targeted Industries:

  • Public and Private Hospitals
  • Health Ministries & Regulatory Bodies
  • Health Insurance & Managed Care
  • International and Non-Governmental Health Organisations
  • Health-focused Consultancy Firms

 

Course Offerings:

By the end of this course, participants will be able to:

  • Use strategic frameworks to assess internal and external environments (SWOT, PESTLE, Porter's Five Forces).
  • Apply the Balanced Scorecard to design and implement hospital-specific KPIs.
  • Translate high-level strategies into department-level objectives and initiatives.
  • Align strategic goals with patient-centric care and operational excellence.
  • Conduct performance reviews and lead strategy execution using Scorecard dashboards.
  • Benchmark hospital strategies globally and localise best practices.

 

Training Methodology:

  • Case-based analysis 
  • Group workshops to construct strategy maps and KPI dashboards (In group)
  • Hands-on Balanced Scorecard development sessions using Bergeron's healthcare KPI templates
  • Daily reflection and feedback sessions to align learning with real work contexts

 

Course Toolbox:

  • Strategic Planning ebooks
  • Balanced Scorecard for Healthcare Toolkit (Kaplan & Norton)
  • Hospital Strategy Map Templates
  • Case Studies from Porter, Bergeron, and Britnell
  • Performance Review Dashboards and KPI Libraries

 

Course Agenda:

Day 1: Strategic Thinking and Environmental Analysis in Healthcare

  • Topic 1: Foundations of Strategic Management in Health Systems
  • Topic 2: Understanding Strategic Competitiveness in Hospitals
  • Topic 3: External Environment Analysis Using PESTLE
  • Topic 4: Industry Dynamics and Five Forces in Healthcare
  • Topic 5: Internal Analysis: Resources, Capabilities, and Core Competencies
  • Topic 6: SWOT Analysis and Strategic Fit for Hospitals
  • Reflection & Review: Insights on Strategic Diagnosis in Healthcare Institutions

 

Day 2: Strategy Formulation for Health Organisations 

  • Topic 1: Value-Based Health Care Strategy
  • Topic 2: Strategic Positioning and Competitive Advantage in Health Services
  • Topic 3: Creating Unique Value Propositions for Patients
  • Topic 4: Business-Level Strategy in Clinical and Non-Clinical Units
  • Topic 5: Corporate Strategy in Multi-Hospital and Group Practices
  • Topic 6: Service Differentiation and Market Segmentation in Healthcare
  • Reflection & Review: Designing Patient-Centred and Competitive Strategies

 

Day 3: Strategic Performance Management with KPIs

  • Topic 1: Balanced Scorecard Fundamentals and Healthcare Relevance
  • Topic 2: Designing Vision and Strategy Maps for Hospitals
  • Topic 3: Cascading Strategic Objectives Across Units
  • Topic 4: Developing Clinical and Operational KPIs
  • Topic 5: Integrating Learning & Growth Metrics with Staff Development
  • Topic 6: Linking Financial, Patient, Process, and Innovation Goals
  • Reflection & Review: Strategy-Driven Performance Culture in Healthcare

 

Day 4: Executing Strategy in Hospital Systems

  • Topic 1: Strategic Execution Challenges in Healthcare Institutions
  • Topic 2: Governance Structures and Executive Roles in Strategy
  • Topic 3: Operationalising Strategic Plans and Projects
  • Topic 4: Monitoring Performance with Scorecards and Dashboards
  • Topic 5: Conducting Strategy Reviews and Adjustments
  • Topic 6: Aligning HR, Incentives, and Organisational Culture
  • Reflection & Review: Leading for Execution and Accountability

 

Day 5: Innovation, Global Benchmarking, and Future Strategy

  • Topic 1: Strategic Leadership and Change Management in Health Systems
  • Topic 2: Lessons from High-Performing Global Health Systems
  • Topic 3: Incorporating Digital Health and Telemedicine in Strategy
  • Topic 4: Entrepreneurship and New Business Models in Health
  • Topic 5: Capstone Simulation: Designing a Hospital Strategy Map
  • Topic 6: Strategy Presentation and Peer Feedback Session
  • Reflection & Review: Final Review, Commitments, and Action Planning

 

FAQ:

What specific qualifications or prerequisites are needed for participants before enrolling in the course?

Participants should be in mid- to senior-level roles within healthcare organisations. A background in management, clinical leadership, or strategic planning is recommended.

How long is each day's session, and is there a total number of hours required for the entire course?

Each session runs approximately 4–5 hours daily. The total instruction time is 20–25 hours over five days.

How does the Balanced Scorecard improve hospital performance?

By structuring performance metrics across financial, clinical, internal process, and learning domains, the BSC ensures a balanced and aligned hospital strategy. It links long-term vision to short-term actions while enabling data-driven performance reviews.

 

How This Course is Different from Other Strategic Planning Courses:

This strategy course, is editorially focused for the healthcare sector, distinguishing it from traditional business strategy programs. It utilises key tools from Kaplan & Norton’s Balanced Scorecard, Porter’s Value-Based Health Care principles, and Hitt's strategic management frameworks. Highlighting:

  • Health-specific KPI development with Bergeron templates
  • Customised strategy maps customised for hospitals
  • Real-life International case studies from Mark Britnell
  • Focus on execution and governance challenges in healthcare

Participants will gain not only from the gainable knowledge and practical artefacts, with implementation roadmaps ready for immediate use in hospital settings.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

Upcoming Events

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Johannesburg Johannesburg Week 44, 2025
Nov 2, 2025 - Nov 6, 2025
5 Days Onsite €6,000
Trabzon Trabzon Week 44, 2025
Nov 2, 2025 - Nov 6, 2025
5 Days Onsite €6,800
Montreux Montreux Week 45, 2025
Nov 9, 2025 - Nov 13, 2025
5 Days Onsite €7,500
Tokyo Tokyo Week 46, 2025
Nov 10, 2025 - Nov 14, 2025
5 Days Onsite €10,000
Rome Rome Week 47, 2025
Nov 17, 2025 - Nov 21, 2025
5 Days Onsite €5,700
Al Jubail Al Jubail Week 47, 2025
Nov 23, 2025 - Nov 27, 2025
5 Days Onsite €5,700
Madrid Madrid Week 48, 2025
Nov 24, 2025 - Nov 28, 2025
5 Days Onsite €5,700
Amsterdam Amsterdam Week 49, 2025
Dec 1, 2025 - Dec 5, 2025
5 Days Onsite €5,700
Istanbul Istanbul Week 50, 2025
Dec 8, 2025 - Dec 12, 2025
5 Days Onsite €4,500
Casablanca Casablanca Week 51, 2025
Dec 15, 2025 - Dec 19, 2025
5 Days Onsite €4,100
Barcelona Barcelona Week 51, 2025
Dec 15, 2025 - Dec 19, 2025
5 Days Onsite €5,700
Doha Doha Week 51, 2025
Dec 21, 2025 - Dec 25, 2025
5 Days Onsite €5,500
Cairo Cairo Week 52, 2025
Dec 22, 2025 - Dec 26, 2025
5 Days Onsite €4,100
Athens Athens Week 01, 2025
Dec 29, 2025 - Jan 2, 2026
5 Days Onsite €6,700
Rome Rome Week 01, 2025
Dec 30, 2025 - Jan 3, 2026
5 Days Onsite €5,700
Baku Baku Week 02, 2026
Jan 6, 2026 - Jan 10, 2026
5 Days Onsite €5,000
Prague Prague Week 03, 2026
Jan 12, 2026 - Jan 16, 2026
5 Days Onsite €6,000
Kuala Lumpur Kuala Lumpur Week 04, 2026
Jan 20, 2026 - Jan 24, 2026
5 Days Onsite €5,200
Paris Paris Week 04, 2026
Jan 20, 2026 - Jan 24, 2026
5 Days Onsite €5,700
Manama Manama Week 05, 2026
Jan 26, 2026 - Jan 30, 2026
5 Days Onsite €4,700
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