TQM Audit and Continual Improvement Reporting Course
At a glance
- Duration
- 5 days
- Format
- Classroom
- Cities
- Nice, Amman, Porto, Amsterdam, Berlin, Manama and more
- Next session
- 12 – 16 October 2026, Nice
- Average fee
- 5,800 €
Overview
TQM Audit and Continual Improvement Reporting Training Course is a five-day advanced course for auditors and quality professionals who leave with a Quality Improvement Audit Report Pack. The course integrates quality management principles, process performance evidence, improvement-system controls, root-cause analysis, corrective-action verification, and stakeholder reporting. Participants assess whether improvement mechanisms produce controlled and measurable change. Agile Leaders Training Center delivers this course on TQM audit and continual improvement reporting.
Who Should Attend
- Internal audit functions responsible for evaluating governance, controls, and improvement evidence
- Quality audit functions responsible for management-system conformity and performance
- Quality assurance functions responsible for process controls and corrective actions
- Continuous improvement functions responsible for benefits, measures, and sustained change
- Process excellence functions responsible for performance analysis and improvement governance
The course assumes participants already conduct or supervise audits and leaves out introductory audit procedures and generic TQM implementation.
Departments and Industries
The course applies to quality, assurance, and improvement functions across service and operational environments.
- Internal audit, quality assurance, risk, and governance departments
- Operational excellence, process improvement, and performance departments
- Manufacturing, energy, logistics, and infrastructure organizations
- Financial services, technology, and professional services organizations
- Healthcare, education, and public-service institutions
Learning Objectives
By the end of this course, participants will be able to:
- Apply quality management principles to an audit scope
- Analyze process performance and continual improvement evidence
- Diagnose root causes behind recurring quality failures
- Evaluate corrective-action design and sustained effectiveness
- Build concise findings, conclusions, and improvement reports
- Prioritize actions through risk and stakeholder impact
Course Agenda
Day 1: TQM Audit Scope and Criteria
- Quality Management Principle-to-Audit Criteria Map
- Process Approach and Customer Value Chain Canvas
- Risk-Based Audit Objective and Scope Matrix
- Audit Criteria, Evidence, and Sampling Plan
- Quality Governance and Responsibility Map
Day 2: Process Performance and Improvement Evidence
- Process Measure and Performance Indicator Tree
- Voice-of-Customer Evidence Review Grid
- Continual Improvement Portfolio Control Map
- Plan-Do-Check-Act Evidence Trace
- Improvement Benefit and Sustainability Test
Day 3: Root Causes and Corrective Actions
- Nonconformity and Control-Failure Classification Matrix
- Five Whys Evidence Chain Method
- Cause-and-Effect Diagram Validation
- Corrective Action Design Adequacy Checklist
- Action Effectiveness and Recurrence Test
Day 4: Findings and Decision-Ready Reports
- Condition-Criteria-Cause-Effect Finding Model
- Evidence Sufficiency and Reliability Review
- Risk-Based Finding Significance Matrix
- Recommendation and Management Action Alignment Grid
- Executive Audit Report Storyline and Visual Pack
Day 5: TQM Audit and Reporting Practice
- Suggested Exercise: Quality Criteria and Scope Challenge
- Suggested Exercise: Improvement Evidence Diagnostic
- Suggested Exercise: Root-Cause and Action Effectiveness Review
- Suggested Exercise: Audit Finding and Executive Briefing
- Capstone Exercise: Quality Improvement Audit Report Pack
Practical Exercises
The course uses suggested activities to turn quality and improvement evidence into defensible audit conclusions.
- Suggested activity: audit process measures and improvement benefits in a manufacturing case.
- Suggested activity: test corrective-action effectiveness after recurring service failures.
- Suggested activity: develop a structured finding from conflicting operational evidence.
- Suggested activity: brief leaders on prioritized actions and residual concerns.
FAQs
Who suits TQM audit and continual improvement reporting training, and what does it assume?
TQM audit and continual improvement reporting training suits experienced internal auditors, quality auditors, assurance managers, improvement leads, and audit supervisors who already gather evidence and form professional judgments.
How does TQM audit training differ from general quality management training?
TQM audit training evaluates whether quality principles, controls, measures, and improvement practices operate effectively, while general quality management training focuses on designing or managing the quality system itself.
What evidence supports a continual improvement audit conclusion?
Continual improvement audit conclusions draw on controlled measures, trend data, customer evidence, root-cause records, approved actions, implementation evidence, benefit validation, and tests showing whether improvements remain effective.
How should auditors report corrective-action effectiveness?
Auditors should report the original cause, planned response, implementation evidence, outcome measures, recurrence tests, residual risk, ownership, and any gap between the intended and sustained result.
What makes a TQM audit report decision-ready?
A decision-ready TQM audit report connects criteria, condition, cause, effect, significance, action, ownership, and evidence in concise language tailored to stakeholder decisions.
Conclusion
Participants leave with a Quality Improvement Audit Report Pack containing scope criteria, evidence maps, performance tests, root-cause analysis, findings, action assessments, and an executive briefing. The pack changes fragmented quality records into traceable audit judgments. It supports decisions about corrective action, improvement priorities, ownership, and follow-up.
credits: 5 credit per day
Course Mode: full-time
Provider: Agile Leaders Training Center
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Events for this Course
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Nice 12 – 16 October 2026
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Amman 18 – 22 October 2026
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Porto 19 – 23 October 2026
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Amsterdam 26 – 30 October 2026
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Berlin 26 – 30 October 2026
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Manama 1 – 5 November 2026
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Cairo 9 – 13 November 2026
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Madrid 9 – 13 November 2026
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Trabzon 15 – 19 November 2026
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Rome 23 – 27 November 2026
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Frankfurt 23 – 27 November 2026
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Accra 29 November – 3 December 2026
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Bali 6 – 10 December 2026
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Milan 14 – 18 December 2026
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Johannesburg 20 – 24 December 2026
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Dubai 28 December 2026 – 1 January 2027
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London 28 December 2026 – 1 January 2027
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Abu Dhabi 28 December 2026 – 1 January 2027
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Amsterdam 4 – 8 January 2027
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Athens 11 – 15 January 2027
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Seoul 11 – 15 January 2027
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Marbella 17 – 21 January 2027
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Barcelona 18 – 22 January 2027
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London 25 – 29 January 2027
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Istanbul 1 – 5 February 2027
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Tbilisi 8 – 12 February 2027
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Nairobi 14 – 18 February 2027
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Jakarta 22 – 26 February 2027
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Madrid 1 – 5 March 2027
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Amsterdam 8 – 12 March 2027
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Vienna 15 – 19 March 2027
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London 22 – 26 March 2027
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Tashkent 28 March – 1 April 2027
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Cairo 29 March – 2 April 2027
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Sharm El-Sheikh 29 March – 2 April 2027
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Kuala Lumpur 5 – 9 April 2027
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Chicago 11 – 15 April 2027
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Bangkok 18 – 22 April 2027
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Dubai 19 – 23 April 2027
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Singapore 19 – 23 April 2027
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Paris 26 – 30 April 2027
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Abu Dhabi 26 – 30 April 2027
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Phuket 2 – 6 May 2027
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Istanbul 10 – 14 May 2027
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Milan 17 – 21 May 2027
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Prague 24 – 28 May 2027
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Vienna 31 May – 4 June 2027
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Kuwait 6 – 10 June 2027
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Kuala Lumpur 14 – 18 June 2027
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Zoom 21 – 25 June 2027
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San Diego 28 June – 2 July 2027
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Muscat 4 – 8 July 2027
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Toronto 4 – 8 July 2027
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Dubai 5 – 9 July 2027
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Cape town 11 – 15 July 2027
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Doha 18 – 22 July 2027
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Lisbon 19 – 23 July 2027
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Montreux 26 – 30 July 2027
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Abu Dhabi 26 – 30 July 2027
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Munich 2 – 6 August 2027
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Langkawi 8 – 12 August 2027
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Casablanca 9 – 13 August 2027
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Baku 16 – 20 August 2027
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Barcelona 23 – 27 August 2027
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London 30 August – 3 September 2027
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Manama 5 – 9 September 2027
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New York 6 – 10 September 2027
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Rome 13 – 17 September 2027
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Paris 20 – 24 September 2027
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Geneva 26 – 30 September 2027
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Abu Dhabi 27 September – 1 October 2027
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Zanzibar 3 – 7 October 2027
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Dubai 11 – 15 October 2027
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Tokyo 11 – 15 October 2027
| Image | Location | Dates | Duration | Mode | Price | Actions |
|---|---|---|---|---|---|---|
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Seoul |
Week 02, 2027 11 – 15 January 2027 |
5 Days | Onsite | €10,000 | |
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Marbella |
Week 02, 2027 17 – 21 January 2027 |
5 Days | Onsite | €5,700 | |
|
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Barcelona |
Week 03, 2027 18 – 22 January 2027 |
5 Days | Onsite | €5,700 | |
|
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London |
Week 04, 2027 25 – 29 January 2027 |
5 Days | Onsite | €5,700 | |
|
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Istanbul |
Week 05, 2027 1 – 5 February 2027 |
5 Days | Onsite | €4,500 | |
|
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Tbilisi |
Week 06, 2027 8 – 12 February 2027 |
5 Days | Onsite | €5,000 | |
|
|
Nairobi |
Week 06, 2027 14 – 18 February 2027 |
5 Days | Onsite | €4,500 | |
|
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Jakarta |
Week 08, 2027 22 – 26 February 2027 |
5 Days | Onsite | €5,700 | |
|
|
Madrid |
Week 09, 2027 1 – 5 March 2027 |
5 Days | Onsite | €5,700 | |
|
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Amsterdam |
Week 10, 2027 8 – 12 March 2027 |
5 Days | Onsite | €5,700 | |
|
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Vienna |
Week 11, 2027 15 – 19 March 2027 |
5 Days | Onsite | €5,700 | |
|
|
London |
Week 12, 2027 22 – 26 March 2027 |
5 Days | Onsite | €5,700 | |
|
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Tashkent |
Week 12, 2027 28 March – 1 April 2027 |
5 Days | Onsite | €4,500 | |
|
|
Cairo |
Week 13, 2027 29 March – 2 April 2027 |
5 Days | Onsite | €4,100 | |
|
|
Sharm El-Sheikh |
Week 13, 2027 29 March – 2 April 2027 |
5 Days | Onsite | €4,100 | |
|
|
Kuala Lumpur |
Week 14, 2027 5 – 9 April 2027 |
5 Days | Onsite | €5,200 | |
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Chicago |
Week 14, 2027 11 – 15 April 2027 |
5 Days | Onsite | €12,000 | |
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Bangkok |
Week 15, 2027 18 – 22 April 2027 |
5 Days | Onsite | €6,000 | |
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Dubai |
Week 16, 2027 19 – 23 April 2027 |
5 Days | Onsite | €4,500 | |
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Singapore |
Week 16, 2027 19 – 23 April 2027 |
5 Days | Onsite | €5,700 |
Frequently asked questions
What does this course cover?
OverviewTQM Audit and Continual Improvement Reporting Training Course is a five-day advanced course for auditors and quality professionals who leave with a Quality Improvement Audit Report Pack. The course integrates quality management principles, process performance evidence, improvement-system controls, root-cause analysis, corrective-action verificatio…
Are training dates available?
Yes. Available dates and destinations are listed in the course dates section on this page.
How can I register?
Choose an available date on this page and complete the registration form, or send a programme enquiry.
Can I download the course brochure?
Yes. Use the brochure download link provided on this page.
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