The Certified Administrative & Innovation Skills Training Course Event, 30.Dec.2024

Overview:

This five-day intensive program combines essential principles of Administrative Skills and innovation. It aims to equip participants with skills in planning, goal setting, performance management, communication, report writing, and the application of AI in the workplace.

Target Departments:

Any Department

Target Industry:

All Sectors

Target Audience:

• Officers
• Specialists
• Admins at all levels.
• Supervisors.

Training Methodology:

• Case studies
• Group work
• Interactive and feedback sessions
• Experiential learning with real-world scenarios

Course Toolbox:

• Workbooks
• Reading materials
• Online resources

Course Content:

Day 1: Planning and Goal Setting

• Understanding the importance of planning
• Setting SMART goals
• Aligning Goals with Organizational Strategy and Culture.
• Prioritizing and effective time management
• Reflective session: Applying planning in real-world scenarios

Day 2: Innovation Mindset

• Cultivating an innovative mindset
• Principles of innovation in Public Sector
• Design thinking for problem-solving.
• Design thinking for Decision Making.
• Reflective session: Skills for innovation

Day 3: Communication and Report Writing

• Effective communication skills in the workplace
• Techniques for writing clear and concise reports
• Utilizing AI tools to enhance communication and reporting
• Reflective session: Practical applications of communication and AI tools

Day 4: Open Culture and Innovation, and continues improvement

• Adopting an open organizational culture
• Encouraging innovative behaviours and feedback
• The culture of Continues Improvement Initiatives
• Reflective session: Enhancing innovation through open culture

Day 5: Innovation in the Public Sector and Education

• Understanding The importance of innovation in the public sector
• Role of culture change in public sector innovation
• Open-source education Vs formal education.
• Education and its impact on Workforce and Innovation.
• Final reflection: Integrating learned concepts into personal and professional life