Building Services Management and Maintenance Course

Name: Building Services Management and Maintenance Course
Availability: InStock

Coordinate technical systems, maintenance, contractors, performance, incidents, and lifecycle decisions across occupied buildings.

At a glance

Duration: 1 Week
Format: Classroom
Cities: Marbella, London, Toronto, Barcelona, Paris, Tashkent and more
Next session: 25 – 29 October 2026, Marbella
Average fee: 5,750 €

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Building Services Management and Maintenance Course

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Overview

Building Services Management and Maintenance Course is a 1-week course for facilities managers, building services engineers, maintenance leaders, property operations teams, service-contract managers, and workplace managers who leave with a Building Services Management Plan. Participants connect service strategy, safety interfaces, maintenance, contractor control, energy performance, fault response, occupant service, and lifecycle decisions across HVAC, electrical, water, fire protection, vertical transport, and control systems. Agile Leaders Training Center delivers this course on building services management and maintenance.

Who Should Attend

Teams responsible for coordinating technical building operations and service continuity.
Functions responsible for maintenance strategies, work orders, asset condition, and system reliability.
Leaders responsible for service contracts, supplier performance, and technical assurance.
Professionals responsible for energy, water, safety, and occupant-service performance.
Teams responsible for lifecycle planning, renewal priorities, and facilities budgets.

The course assumes participants already oversee building systems or technical service providers and leaves out detailed equipment design, controls programming, and trade-level repair procedures.

Departments and Industries

The course supports technical facilities operations across commercial property, healthcare, hospitality, education, manufacturing, and public-service environments.

Facilities and workplace operations
Engineering and maintenance
Property and asset management
Procurement and service-contract management
Energy, sustainability, and safety

Learning Objectives

By the end of this course, participants will be able to:

Analyze building service requirements and operational risks.
Build planned, condition-based, and reactive maintenance strategies.
Use performance measures to evaluate service quality and resource use.
Diagnose faults and prioritize incident response.
Evaluate contractor controls and lifecycle choices.
Build a Building Services Management Plan.

Course Agenda

Day 1: Service Strategy and System Context

Building Services Scope and Dependency Map
HVAC, Electrical, Water, Fire, and Lift Interface Matrix
Stakeholder Needs and Service-Level Definition Canvas
Statutory Duty and Safety Interface Register
ISO 41001 Facility Management Alignment Map

Day 2: Maintenance and Work Control

Asset Criticality and Consequence Matrix
Planned, Condition-Based, and Reactive Strategy Selector
Maintenance Task and Frequency Review Sheet
Permit, Isolation, and Safe Work Control Checklist
Work Order Priority and Backlog Control Board

Day 3: Performance and Contractor Control

Service Performance Indicator Tree
Energy and Water Variance Dashboard
Contract Scope and Responsibility Matrix
Supplier Performance Review Scorecard
Quality Inspection and Defect Closure Log

Day 4: Faults, Occupants, and Lifecycle Decisions

Fault Escalation and Incident Command Flow
Root Cause Analysis Evidence Map
Occupant Impact and Communication Matrix
Asset Condition and Remaining-Life Assessment
Renewal Priority and Lifecycle Cost Decision Grid

Day 5: Building Services Management Practice

Suggested Exercise: System Dependency Risk Review
Suggested Exercise: Maintenance Strategy Selection
Suggested Exercise: Contractor Performance Intervention
Suggested Exercise: Fault and Occupant Response Simulation
Capstone Exercise: Building Services Management Plan

Practical Exercises

The course uses suggested activities to connect technical systems, service controls, and management decisions.

Suggested activity: map dependencies among HVAC, power, water, fire protection, lifts, and controls for a mixed-use property.
Suggested activity: select maintenance strategies for assets with different criticality, condition, and failure consequences.
Suggested activity: review a supplier scorecard and plan corrective action for recurring service failures.
Suggested activity: manage a technical incident while protecting safety, continuity, evidence, and occupant communication.

FAQs

Who suits building services management and maintenance training, and what does it assume?

Facilities, engineering, maintenance, property operations, service-contract, and workplace teams suit the training. It assumes practical exposure to building systems or technical suppliers and does not teach detailed design or trade-level repair.

How does building services management differ from BMS controls training?

Building services management coordinates people, assets, contracts, maintenance, safety, performance, incidents, and lifecycle decisions across many systems; BMS controls training concentrates on monitoring, control logic, alarms, and system configuration.

How should building services maintenance priorities be set?

Maintenance priorities should reflect safety, service continuity, asset criticality, condition, failure consequence, statutory duties, occupant impact, resource availability, and the evidence captured in work-management records.

Which measures support building services performance management?

Useful measures connect reliability, response, backlog, defects, energy, water, contractor delivery, occupant impact, and lifecycle risk to defined service outcomes rather than counting activity alone.

Conclusion

Participants take back a Building Services Management Plan linking system dependencies, risks, maintenance strategies, work controls, measures, contractors, incident response, occupant communication, and lifecycle priorities. The plan makes technical service decisions visible and reviewable. It supports coordinated action across facilities, engineering, procurement, and property teams.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Showing 61-75 of 75 events

Location	Dates	Duration	Mode	Price
Manama	Week 32, 2027 15 – 19 August 2027	1 Week	Onsite	€4,700
Dubai	Week 33, 2027 16 – 20 August 2027	1 Week	Onsite	€4,500
Phuket	Week 33, 2027 22 – 26 August 2027	1 Week	Onsite	€6,000
London	Week 34, 2027 23 – 27 August 2027	1 Week	Onsite	€5,700
Abu Dhabi	Week 35, 2027 30 August – 3 September 2027	1 Week	Onsite	€4,700
Bangkok	Week 35, 2027 5 – 9 September 2027	1 Week	Onsite	€6,000
Istanbul	Week 37, 2027 13 – 17 September 2027	1 Week	Onsite	€4,500
Rome	Week 38, 2027 20 – 24 September 2027	1 Week	Onsite	€5,700
Seoul	Week 38, 2027 20 – 24 September 2027	1 Week	Onsite	€10,000
Kuwait	Week 38, 2027 26 – 30 September 2027	1 Week	Onsite	€5,500
Tbilisi	Week 39, 2027 27 September – 1 October 2027	1 Week	Onsite	€5,000
Dubai	Week 41, 2027 11 – 15 October 2027	1 Week	Onsite	€4,500
Nairobi	Week 41, 2027 17 – 21 October 2027	1 Week	Onsite	€4,500
Amsterdam	Week 42, 2027 18 – 22 October 2027	1 Week	Onsite	€5,700
Amman	Week 42, 2027 24 – 28 October 2027	1 Week	Onsite	€4,100

Frequently asked questions

What does this course cover?

OverviewBuilding Services Management and Maintenance Course is a 1-week course for facilities managers, building services engineers, maintenance leaders, property operations teams, service-contract managers, and workplace managers who leave with a Building Services Management Plan. Participants connect service strategy, safety interfaces, maintenance, con…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

Building Services Management and Maintenance Course