ISO 9001 Lead Implementer: QMS Implementation Course
At a glance
- Duration
- 5 days
- Format
- Classroom
- Cities
- Paris, Amman, Cairo, Kuwait, Abu Dhabi, Nairobi and more
- Next session
- 12 – 16 October 2026, Paris
- Average fee
- 5,750 €
Overview
An ISO 9001 Lead Implementer is the person who turns the decision "we want ISO 9001" into a working system, on time and within budget, and hands it over to the certification body ready to pass. This five-day course treats implementation as a project. Participants write the project charter, agree scope and exclusions under clause 4.3, build the process map and the turtle diagrams, decide which documents are really needed, run the first internal audit and management review, and prepare the Stage 1 and Stage 2 audit files. The emphasis is on the implementer's own decisions and deliverables rather than on reading the standard line by line. This course is delivered by Agile Leaders Training Center.
Who Should Attend
- Staff appointed to lead their organisation's first ISO 9001 project
- Consultants who set up quality systems for client companies
- Quality coordinators rebuilding a system that has grown paper-heavy
- Project managers asked to deliver certification as a business target
- Owners of small and medium firms who must meet a customer's ISO 9001 condition
Departments and Industries
Applicable wherever an ISO 9001 certificate is a contract or tender requirement.
- Machining, fabrication and assembly workshops
- Clinics, laboratories and medical distributors
- Software houses and managed IT service providers
- Automotive and aerospace component suppliers
- Facilities management, logistics and contracting firms
Learning Objectives
By the end of this course, participants will be able to:
- Build an implementation charter with scope, milestones, budget and named owners.
- Analyse context, interested parties and scope boundaries using clauses 4.1 to 4.3.
- Use a process map and a turtle diagram to define each core process.
- Prioritise the minimum documented information the organisation must keep.
- Apply clauses 9.2 and 9.3 to run a first internal audit and a first management review.
- Evaluate the evidence pack a certification body expects at Stage 1 and Stage 2.
Course Agenda
Day 1: Setting Up the Implementation Project
- The Lead Implementer's role, authority and reporting line
- Securing top management sponsorship and a realistic timeline
- Building the project charter and the steering group, drafted for a case company
- Baseline gap assessment against clauses 4 to 10
- Budgeting consultancy, training and certification fees
Day 2: Context, Scope and Process Design
- Internal and external issues, SWOT and PESTLE for clause 4.1
- Interested parties and their requirements register
- Writing a defensible scope statement and justifying non-applicable clauses
- Process mapping: inputs, outputs, owners, resources and measures
- Turtle diagrams for sales, design, purchasing and delivery, applied to the case company's core processes
Day 3: Building the System Content
- Quality policy and objectives that people can actually recall
- Risk and opportunity register tied to processes under clause 6.1
- Deciding what to document and what to leave as competence
- Controlling documents and records without a heavy manual, including writing one procedure and its linked forms
- Competence matrices, awareness briefings and supplier approval
Day 4: Rolling Out, Checking and Correcting
- Pilot roll-out in one department before full launch
- Performance indicators and customer satisfaction data under clause 9.1
- Planning and running the first internal audit programme, with a mini-audit on the case company
- Nonconformity handling, root cause and effectiveness checks
- Holding the first management review with the required inputs
Day 5: Certification Readiness and Handover
- Choosing an accredited certification body and booking the audit
- Stage 1 documentation review and Stage 2 on-site audit explained
- Evidence pack checklist and common reasons for major findings
- Handing the system over to process owners, surveillance audits and the three-year recertification cycle
- Knowledge check and personal implementation plan
Practical Exercises
These suggested activities use the course templates on a case company or on the participant's own organisation.
- Suggested activity: draft a project charter and Gantt plan, then score the clause 4 to 10 gap assessment workbook.
- Suggested activity: complete a turtle diagram and process map for one core process and add its entries to the risk and opportunity register.
- Suggested activity: plan an internal audit programme and fill in the checklist and report forms after a mini-audit.
- Suggested activity: check a sample file against the Stage 1 and Stage 2 evidence pack checklist.
FAQs
Do I need to know ISO 9001 before attending?
It helps to have read the standard once, but the course explains each clause as it becomes relevant to the implementation step.
How many hours does the course run?
Each day runs about 4 to 5 hours, totalling 20 to 25 hours of workshops and instruction.
How is a Lead Implementer different from a Lead Auditor?
The implementer builds and launches the quality system inside the organisation. The auditor, internal or external, checks afterwards whether that system meets ISO 9001. This course trains the builder.
Conclusion
Participants leave with a drafted charter, process maps, a risk register, audit forms and an evidence checklist they can adapt directly for their own ISO 9001 project, together with a personal implementation plan that sets out the steps from the first gap assessment to a successful Stage 2 certification audit.
credits: 5 credit per day
Course Mode: full-time
Provider: Agile Leaders Training Center
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Events for this Course
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Paris 12 – 16 October 2026
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Amman 18 – 22 October 2026
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Cairo 19 – 23 October 2026
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Kuwait 25 – 29 October 2026
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Abu Dhabi 26 – 30 October 2026
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Nairobi 1 – 5 November 2026
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Doha 8 – 12 November 2026
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San Diego 9 – 13 November 2026
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Istanbul 16 – 20 November 2026
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Casablanca 23 – 27 November 2026
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Barcelona 23 – 27 November 2026
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Cape town 29 November – 3 December 2026
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Istanbul 30 November – 4 December 2026
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Toronto 6 – 10 December 2026
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Marbella 13 – 17 December 2026
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Munich 14 – 18 December 2026
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Abu Dhabi 21 – 25 December 2026
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Frankfurt 21 – 25 December 2026
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Al Jubail 27 – 31 December 2026
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Kuala Lumpur 4 – 8 January 2027
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Singapore 4 – 8 January 2027
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Dubai 11 – 15 January 2027
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Abu Dhabi 11 – 15 January 2027
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Cairo 18 – 22 January 2027
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Istanbul 25 – 29 January 2027
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Phuket 31 January – 4 February 2027
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London 8 – 12 February 2027
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Riyadh 14 – 18 February 2027
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Jakarta 22 – 26 February 2027
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Athens 22 – 26 February 2027
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Paris 1 – 5 March 2027
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Tbilisi 8 – 12 March 2027
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Chicago 14 – 18 March 2027
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Tashkent 21 – 25 March 2027
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Istanbul 29 March – 2 April 2027
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Tokyo 5 – 9 April 2027
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Dubai 12 – 16 April 2027
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Barcelona 19 – 23 April 2027
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Amsterdam 26 – 30 April 2027
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New York 26 – 30 April 2027
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Johannesburg 2 – 6 May 2027
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London 10 – 14 May 2027
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Vienna 17 – 21 May 2027
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Manama 23 – 27 May 2027
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Madrid 31 May – 4 June 2027
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Abu Dhabi 31 May – 4 June 2027
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Montreux 7 – 11 June 2027
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Zoom 14 – 18 June 2027
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Porto 14 – 18 June 2027
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Rome 21 – 25 June 2027
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Amsterdam 21 – 25 June 2027
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Langkawi 27 June – 1 July 2027
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Lisbon 28 June – 2 July 2027
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Bangkok 4 – 8 July 2027
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London 5 – 9 July 2027
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Milan 12 – 16 July 2027
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Nice 12 – 16 July 2027
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Baku 19 – 23 July 2027
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Amsterdam 19 – 23 July 2027
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Trabzon 25 – 29 July 2027
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Dubai 2 – 6 August 2027
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Vienna 2 – 6 August 2027
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Madrid 9 – 13 August 2027
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Geneva 15 – 19 August 2027
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Seoul 16 – 20 August 2027
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Berlin 23 – 27 August 2027
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Rome 23 – 27 August 2027
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Zanzibar 29 August – 2 September 2027
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Bali 5 – 9 September 2027
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Muscat 5 – 9 September 2027
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London 13 – 17 September 2027
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Prague 13 – 17 September 2027
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Accra 19 – 23 September 2027
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Sharm El-Sheikh 27 September – 1 October 2027
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Milan 27 September – 1 October 2027
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Manama 3 – 7 October 2027
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Dubai 4 – 8 October 2027
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Kuala Lumpur 11 – 15 October 2027
| Image | Location | Dates | Duration | Mode | Price | Actions |
|---|---|---|---|---|---|---|
|
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Dubai |
Week 31, 2027 2 – 6 August 2027 |
5 Days | Onsite | €4,500 | |
|
|
Vienna |
Week 31, 2027 2 – 6 August 2027 |
5 Days | Onsite | €5,700 | |
|
|
Madrid |
Week 32, 2027 9 – 13 August 2027 |
5 Days | Onsite | €5,700 | |
|
|
Geneva |
Week 32, 2027 15 – 19 August 2027 |
5 Days | Onsite | €6,200 | |
|
|
Seoul |
Week 33, 2027 16 – 20 August 2027 |
5 Days | Onsite | €10,000 | |
|
|
Berlin |
Week 34, 2027 23 – 27 August 2027 |
5 Days | Onsite | €5,700 | |
|
|
Rome |
Week 34, 2027 23 – 27 August 2027 |
5 Days | Onsite | €5,700 | |
|
|
Zanzibar |
Week 34, 2027 29 August – 2 September 2027 |
5 Days | Onsite | €5,500 | |
|
|
Bali |
Week 35, 2027 5 – 9 September 2027 |
5 Days | Onsite | €5,700 | |
|
|
Muscat |
Week 35, 2027 5 – 9 September 2027 |
5 Days | Onsite | €5,700 | |
|
|
London |
Week 37, 2027 13 – 17 September 2027 |
5 Days | Onsite | €5,700 | |
|
|
Prague |
Week 37, 2027 13 – 17 September 2027 |
5 Days | Onsite | €6,000 | |
|
|
Accra |
Week 37, 2027 19 – 23 September 2027 |
5 Days | Onsite | €4,100 | |
|
|
Sharm El-Sheikh |
Week 39, 2027 27 September – 1 October 2027 |
5 Days | Onsite | €4,100 | |
|
|
Milan |
Week 39, 2027 27 September – 1 October 2027 |
5 Days | Onsite | €5,700 | |
|
|
Manama |
Week 39, 2027 3 – 7 October 2027 |
5 Days | Onsite | €4,700 | |
|
|
Dubai |
Week 40, 2027 4 – 8 October 2027 |
5 Days | Onsite | €4,500 | |
|
|
Kuala Lumpur |
Week 41, 2027 11 – 15 October 2027 |
5 Days | Onsite | €5,200 |
Frequently asked questions
What does this course cover?
OverviewAn ISO 9001 Lead Implementer is the person who turns the decision "we want ISO 9001" into a working system, on time and within budget, and hands it over to the certification body ready to pass. This five-day course treats implementation as a project. Participants write the project charter, agree scope and exclusions under clause 4.3, build the pro…
Are training dates available?
Yes. Available dates and destinations are listed in the course dates section on this page.
How can I register?
Choose an available date on this page and complete the registration form, or send a programme enquiry.
Can I download the course brochure?
Yes. Use the brochure download link provided on this page.
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