Learning and Development Metrics Workshop | ISO 30437:2023

Measure, analyze, and optimize learning impact with practical ISO 30437:2023-aligned L&D metrics and tools

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Learning and Development Metrics Workshop | ISO 30437:2023

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Course Overview:

The Learning and Development Metrics Workshop | ISO 30437:2023 is a practical five-day programme for professionals seeking to improve how learning investments are measured, interpreted, and reported. Structured around ISO/TS 30437:2023, the workshop introduces a systematic L&D measurement framework for selecting balanced, relevant, and decision-useful metrics across corporate learning and development activities.

Participants explore learning and development KPIs, training evaluation metrics, and training effectiveness metrics that address resources, participation, learning outcomes, workplace application, employee performance, and organizational value. Rather than relying solely on completion rates or satisfaction surveys, the programme examines quantitative and qualitative evidence needed for learning outcomes measurement, learning transfer measurement, and training impact measurement.

Drawing on the supporting evaluation literature, participants connect L&D metrics with stakeholder expectations, critical workplace behaviours, performance objectives, and strategic priorities. They learn to define metrics consistently, identify credible data sources, establish baselines and targets, and conduct responsible L&D data analysis.

Through guided activities, the ISO 30437 workshop enables participants to design an organizational learning measurement strategy, develop meaningful L&D reporting, and communicate findings through concise management dashboards. It is particularly valuable for organizations seeking evidence-based HR learning and development and greater accountability for learning investments.

Target Audience:

Chief learning officers and heads of learning and development
L&D managers, specialists, and coordinators
Human resources directors and HR business partners
Talent management and organizational development professionals
Learning analytics and people analytics specialists
Training evaluation and training effectiveness professionals
Instructional designers and corporate trainers
Performance management and workforce planning specialists
Quality, governance, and compliance professionals
Corporate academy and professional development managers
Department managers responsible for employee development
HR analysts responsible for L&D reporting and dashboards

Targeted Organizational Departments:

Learning and Development
Human Resources and Human Capital
Talent Management and Workforce Development
Organizational Development
People Analytics and HR Reporting
Performance Management
Corporate Academies and Training Centres
Strategy and Business Transformation

Targeted Industries:

Government ministries, authorities, and public-sector organizations
Banking, financial services, and insurance
Oil, gas, energy, and utilities
Healthcare, hospitals, and pharmaceutical organizations
Manufacturing, engineering, and industrial operations
Telecommunications and information technology
Education, universities, and professional training providers
Transportation, logistics, and supply chain organizations

Course Offerings:

By the end of this course, participants will be able to:

Explain the purpose and application of ISO/TS 30437:2023.
Identify the users and decision-making purposes of L&D metrics.
Establish an ISO-aligned L&D measurement framework.
Translate organizational priorities into learning and development KPIs.
Distinguish quantitative metrics from qualitative evidence.
Select balanced training performance indicators for different stakeholders.
Define metrics using clear formulas, scope, ownership, and reporting frequency.
Establish suitable baselines, targets, and comparison criteria.
Measure participation, completion, learning costs, and resource use.
Conduct learning outcomes measurement for knowledge, skills, and capabilities.
Evaluate workplace application through learning transfer measurement.

Training Methodology:

The workshop uses an applied methodology that converts ISO/TS 30437:2023 concepts into practical organizational measurement processes. Short interactive presentations introduce the purposes, users, structures, and principles of L&D metrics. Facilitated discussions then allow participants to compare these principles with their existing HR learning and development practices.

Case studies examine common measurement problems, such as relying exclusively on attendance, completion, satisfaction, or training expenditure. Participants analyze how broader evidence can support training evaluation, learning outcomes measurement, workplace learning evaluation, and training impact measurement. Examples from the supporting PDFs demonstrate stakeholder alignment, critical workplace behaviours, reinforcement, evidence chains, performance improvement, and organizational results.

Group work guides participants through metric selection, definition, and prioritization. Participants develop metric specification cards containing the purpose, formula, data source, owner, frequency, baseline, target, and interpretation rules for each measure. Calculation scenarios strengthen L&D data analysis skills, while dashboard-design activities develop clear and audience-specific L&D reporting.

Course Toolbox:

ISO-aligned L&D measurement framework worksheet
Stakeholder and measurement-purpose mapping template
Learning and development KPI selection matrix
Metric-definition card with formula and ownership fields
Quantitative and qualitative evidence checklist
Training evaluation planning template
Learning outcomes measurement worksheet
Learning transfer measurement checklist

Course Agenda:

Day 1: ISO 30437 Foundations and Measurement Context

Topic 1: ISO/TS 30437:2023 Purpose and Scope
Topic 2: Learning and Development Measurement Context
Topic 3: Users of L&D Metrics
Topic 4: Purposes of L&D Measurement
Topic 5: Quantitative and Qualitative Metrics
Topic 6: Balanced Metric Selection
Reflection & Review: Reviewing ISO 30437 principles and current measurement gaps

Day 2: Designing Learning and Development KPIs

Topic 1: Linking Learning with Organizational Priorities
Topic 2: Stakeholder Needs and Measurement Questions
Topic 3: Learning and Development KPI Selection
Topic 4: Metric Definitions and Calculation Rules
Topic 5: Baselines, Targets, and Benchmarks
Topic 6: Metric Ownership and Reporting Frequency
Reflection & Review: Evaluating the relevance and balance of selected KPIs

Day 3: Training Evaluation and Learning Outcomes

Topic 1: Training Evaluation Planning
Topic 2: Participation and Completion Metrics
Topic 3: Learner Experience and Satisfaction Evidence
Topic 4: Knowledge and Skills Measurement
Topic 5: Learning Outcomes and Capability Gains
Topic 6: Training Cost and Efficiency Metrics
Reflection & Review: Building evidence beyond attendance and satisfaction

Day 4: Learning Transfer and Organizational Impact

Topic 1: Workplace Learning Evaluation
Topic 2: Critical Behaviours and Performance Indicators
Topic 3: Learning Transfer Measurement
Topic 4: Manager Support and Workplace Reinforcement
Topic 5: Training Impact and Business Results
Topic 6: Contribution, Attribution, and Training ROI
Reflection & Review: Connecting learning evidence with performance improvement

Day 5: Learning Analytics, Reporting, and Strategy

Topic 1: L&D Data Sources and Collection
Topic 2: Data Quality and Metric Validation
Topic 3: L&D Data Analysis and Interpretation
Topic 4: Dashboard Design and L&D Reporting
Topic 5: Measurement Risks and Unintended Consequences
Topic 6: L&D Measurement Strategy and Action Plan
Reflection & Review: Presenting an ISO-aligned measurement roadmap

FAQ:

What specific qualifications or prerequisites are needed for participants before enrolling in the course?

No formal qualification or previous ISO training is required. Familiarity with learning and development, human resources, training management, performance measurement, or organizational reporting is helpful. Participants may bring examples of their current L&D metrics or reports for discussion, provided that confidential organizational information is removed.

How long is each day's session, and is there a total number of hours required for the entire course?

Each day's session is generally structured to last around 4–5 hours, with breaks and interactive activities included. The total course duration spans five days, approximately 20–25 hours of instruction.

Does this workshop provide ISO 30437 certification or the official standard?

No. ISO/TS 30437:2023 is a technical specification that provides guidance on learning and development metrics rather than requirements for organizational certification. The workshop explains its measurement concepts and workplace application but does not provide ISO certification, accreditation, or an official copy of the copyrighted standard. Participants or organizations requiring the complete publication should obtain it through ISO or an authorized national standards body.

How This Course Is Different from Other Learning and Development Metrics Courses:

This workshop is distinguished by its direct alignment with ISO/TS 30437:2023 and its focus on building a balanced measurement system rather than compiling a generic list of HR metrics. It connects every measure to a defined user, decision-making purpose, organizational objective, and reporting requirement.

While many learning and development workshops concentrate on attendance, completion rates, satisfaction surveys, or training ROI alone, this programme examines the complete evidence pathway. Participants consider learning resources and activities, immediate outputs, acquired knowledge and skills, workplace application, employee performance, and organizational contribution. This prevents isolated metrics from presenting an incomplete or misleading view of training effectiveness.

The supporting evaluation literature strengthens the ISO framework through practical concepts such as stakeholder engagement, critical behaviours, workplace reinforcement, evidence chains, strategic training assessment, and financial and non-financial results. Participants learn when each form of evidence is appropriate and how to avoid unsupported claims about training impact.

Most importantly, the programme produces practical workplace outputs. Participants design learning and development KPIs, metric-definition cards, data-quality controls, dashboard structures, and an L&D measurement strategy.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Location	Dates	Duration	Mode	Price
Cairo	Week 35, 2026 24 - 28 Aug 2026	5 Days	Onsite	€4,100
Madrid	Week 37, 2026 07 - 11 Sep 2026	5 Days	Onsite	€5,700
Amsterdam	Week 39, 2026 21 - 25 Sep 2026	5 Days	Onsite	€5,700
Baku	Week 41, 2026 05 - 09 Oct 2026	5 Days	Onsite	€5,000
Sharm El-Sheikh	Week 42, 2026 12 - 16 Oct 2026	5 Days	Onsite	€4,100
Tbilisi	Week 43, 2026 19 - 23 Oct 2026	5 Days	Onsite	€5,000
Seoul	Week 43, 2026 19 - 23 Oct 2026	5 Days	Onsite	€10,000
Dubai	Week 44, 2026 26 - 30 Oct 2026	5 Days	Onsite	€4,500
Prague	Week 44, 2026 26 - 30 Oct 2026	5 Days	Onsite	€6,000
Manama	Week 44, 2026 01 - 05 Nov 2026	5 Days	Onsite	€4,700
Istanbul	Week 45, 2026 02 - 06 Nov 2026	5 Days	Onsite	€4,500
Casablanca	Week 46, 2026 09 - 13 Nov 2026	5 Days	Onsite	€4,100
Jakarta	Week 46, 2026 15 - 19 Nov 2026	5 Days	Onsite	€5,700
Kuala Lumpur	Week 47, 2026 16 - 20 Nov 2026	5 Days	Onsite	€5,200
Amsterdam	Week 48, 2026 23 - 27 Nov 2026	5 Days	Onsite	€5,700
Cairo	Week 51, 2026 14 - 18 Dec 2026	5 Days	Onsite	€4,100
Muscat	Week 53, 2026 28 Dec 2026 - 01 Jan 2027	5 Days	Onsite	€5,700
Rome	Week 53, 2026 29 Dec 2026 - 02 Jan 2027	5 Days	Onsite	€5,700
London	Week 01, 2027 05 - 09 Jan 2027	5 Days	Onsite	€5,700
Dubai	Week 03, 2027 19 - 23 Jan 2027	5 Days	Onsite	€4,500