Managing Business After Crisis Training Course

Name: Managing Business After Crisis Recovery Training Course
Availability: InStock

Reset business assumptions, stabilize operations, and lead an integrated route from crisis recovery to renewal.

Managing Business After Crisis Training Course

At a glance

Duration: 12 days
Format: Classroom
Cities: Chicago, Kuala Lumpur, Munich, San Diego, Berlin, Tashkent and more
Next session: 11 – 22 October 2026, Chicago
Average fee: 9,900 €

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Managing Business After Crisis Recovery Training Course

Overview

Managing Business After Crisis Recovery Training Course is a ten-day practitioner programme for business unit leaders, operations managers, functional heads, transformation teams, and recovery coordinators. Participants reset business assumptions, govern recovery, stabilize cash and capacity, resolve backlogs, restore supplier and workforce performance, review customer commitments, adjust operating models, and build a renewal roadmap. Agile Leaders Training Center presents post-crisis business management as an integrated operating challenge rather than a collection of isolated projects.

Who Should Attend

Business unit leaders accountable for commercial and operational recovery
Operations managers responsible for capacity, backlogs, and service stabilization
Functional heads aligning finance, people, supply, customer, and technology decisions
Transformation teams adapting operating models after disruption
Recovery coordinators maintaining governance, evidence, and action follow-through

The course assumes the immediate crisis response has stabilized and leaders must manage the business through recovery and renewal. It does not teach incident command, clinical workforce support, or single-project scheduling.

Departments and Industries

The course supports organizations that need coordinated business decisions after a severe disruption.

Executive management, operations, finance, and transformation
Business continuity, risk, resilience, and recovery offices
Supply chain, procurement, customer service, and commercial teams
Human resources, technology, facilities, and corporate affairs
Public services, infrastructure, manufacturing, logistics, hospitality, and finance

Learning Objectives

By the end of this course, participants will be able to:

Establish recovery governance, ownership, decision rights, and reporting rhythms
Reset demand, capacity, cost, cash, and resource assumptions
Prioritize service restoration and accumulated work using transparent criteria
Stabilize suppliers, logistics, workforce availability, and enabling resources
Review customer commitments and manage recovery communications
Adjust operating structures, controls, and performance measures
Use after-action evidence to define improvement priorities
Build a phased business recovery and renewal roadmap

Course Agenda

Day 1: Recovery Context and Business Reset

Post-Crisis Business Condition Assessment
Recovery Scope and Boundary Map
Demand Assumption Reset Sheet
Capacity and Constraint Baseline
Recovery Decision Issue Register

Day 2: Recovery Governance and Accountability

Business Recovery Governance Structure
Decision Rights and Escalation Matrix
Recovery Workstream Ownership Map
Meeting and Reporting Rhythm
Recovery Assurance Evidence Checklist

Day 3: Cash, Cost, and Resource Priorities

Recovery Cash Requirement View
Cost Stabilization Option Sheet
Constrained Resource Allocation Matrix
Critical Spending Decision Log
Financial Trigger and Review Calendar

Day 4: Demand, Capacity, and Backlog Decisions

Demand Scenario Comparison
Capacity Recovery Curve
Backlog Classification and Priority Board
Service Restoration Sequence
Demand-Capacity Decision Dashboard

Day 5: Supplier and Logistics Stabilization

Critical Supplier Recovery Profile
Supply Constraint Escalation Card
Alternative Source Decision Matrix
Logistics Route Stabilization Plan
Supplier Commitment Tracking Record

Day 6: Workforce and Enabling Resources

Workforce Availability and Skills Map
Workload and Fatigue Control Check
Return-to-Stable-Work Rhythm
Technology, Facility, and Data Dependency Review
Workforce Recovery Communication Plan

Day 7: Customer Commitments and Confidence

Customer Commitment Review
Service Promise Reset Criteria
Priority Customer Contact Plan
Evidence-Based Recovery Update
Complaint and Exception Resolution Tracker

Day 8: Operating Model Adjustment

Temporary Operating Model Map
Process and Control Adjustment Record
Role and Decision Interface Review
Recovery Performance Indicator Set
Transition-to-Steady-State Criteria

Day 9: Learning and Renewal Priorities

After-Action Review Question Set
Strength, Gap, and Cause Register
Improvement Action Ownership Tracker
Renewal Opportunity Assessment
Benefit and Risk Review

Day 10: Integrated Business Recovery Practice

Exercise: Reset Demand, Capacity, and Cash Assumptions
Exercise: Resolve a Backlog and Resource Conflict
Exercise: Stabilize Supplier, Workforce, and Customer Commitments
Exercise: Adjust the Operating Model and Recovery Dashboard
Capstone Exercise: Business Recovery and Renewal Roadmap

Practical Exercises

The course uses linked business scenarios so participants can test decisions across finance, operations, supply, workforce, customers, and governance.

Suggested activity: compare demand scenarios and select a capacity recovery path.
Suggested activity: allocate scarce cash and resources across competing recovery needs.
Suggested activity: reconcile supplier constraints, workforce availability, and customer commitments.
Suggested activity: convert after-action findings into a sequenced renewal roadmap with owners and measures.

Frequently Asked Questions

How does post-crisis business management differ from incident response?

Incident response controls immediate threats and urgent actions. Post-crisis business management restores viable operations, resets assumptions, coordinates resources, manages commitments, learns from disruption, and prepares the organization for stable performance.

Why is this course ten days?

The two-week structure allows participants to connect governance, finance, capacity, supply, workforce, customers, operating-model choices, measurement, learning, and renewal in one integrated recovery process.

Does the course focus only on recovery projects?

No. It manages the operating business as well as improvement initiatives, linking everyday decisions about cash, capacity, people, suppliers, customers, controls, and performance.

How are recovery priorities selected?

Participants use criticality, dependency, customer impact, cash exposure, resource demand, feasibility, and risk to compare choices and document the basis for decisions.

What will participants take back to work?

Participants leave with a Business Recovery and Renewal Roadmap supported by governance, financial, operational, supplier, workforce, customer, performance, and learning tools.

Conclusion

Participants leave able to manage the business through a coordinated post-crisis recovery. They integrate cash, demand, capacity, backlogs, suppliers, workforce, customers, operating structures, metrics, and learning. The Business Recovery and Renewal Roadmap provides a practical route from stabilization to sustained renewal.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Showing 61-74 of 74 events

Location	Dates	Duration	Mode	Price
Zanzibar	Week 30, 2027 1 – 12 August 2027	12 Days	Onsite	€9,000
Marbella	Week 31, 2027 8 – 19 August 2027	12 Days	Onsite	€10,000
Abu Dhabi	Week 33, 2027 16 – 27 August 2027	12 Days	Onsite	€8,000
London	Week 34, 2027 23 August – 3 September 2027	12 Days	Onsite	€10,000
Vienna	Week 34, 2027 23 August – 3 September 2027	12 Days	Onsite	€10,000
Dubai	Week 35, 2027 30 August – 10 September 2027	12 Days	Onsite	€8,500
Lisbon	Week 35, 2027 30 August – 10 September 2027	12 Days	Onsite	€10,000
Tbilisi	Week 36, 2027 6 – 17 September 2027	12 Days	Onsite	€8,800
Sharm El-Sheikh	Week 37, 2027 13 – 24 September 2027	12 Days	Onsite	€7,000
Prague	Week 37, 2027 13 – 24 September 2027	12 Days	Onsite	€10,000
Cairo	Week 38, 2027 20 September – 1 October 2027	12 Days	Onsite	€7,000
Johannesburg	Week 39, 2027 3 – 14 October 2027	12 Days	Onsite	€6,400
Amsterdam	Week 41, 2027 11 – 22 October 2027	12 Days	Onsite	€10,000
Nice	Week 41, 2027 11 – 22 October 2027	12 Days	Onsite	€10,000

Frequently asked questions

What does this course cover?

OverviewManaging Business After Crisis Recovery Training Course is a ten-day practitioner programme for business unit leaders, operations managers, functional heads, transformation teams, and recovery coordinators. Participants reset business assumptions, govern recovery, stabilize cash and capacity, resolve backlogs, restore supplier and workforce perfor…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

Managing Business After Crisis Training Course