Learn to build robust operational resilience strategies & mitigate risks

Provided by: Professional Evaluation and Certification Board

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Learn to build robust operational resilience strategies & mitigate risks

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Course Overview:

Operational disruptions are inevitable, but organizations that master operational resilience can mitigate risks, sustain business continuity, and recover faster from crises. The Operational Resilience Management: Master Risk & Business Continuity Training Course equips professionals with essential knowledge in risk management, crisis response, and cyber resilience. Through this training, participants will develop strategic approaches for business impact analysis, resilience testing, and compliance management. With a focus on regulatory frameworks, third-party risk management, and digital resilience, attendees will gain practical insights into strengthening operational resilience within their organizations. This comprehensive course prepares participants for the Lead Operational Resilience Manager certification, enhancing their expertise in implementing resilience strategies effectively.

Target Audience:

Business continuity managers
Risk managers and compliance officers
IT and cyber resilience professionals
Crisis management specialists
Operations and governance executives
Consultants specializing in resilience strategies
Auditors and regulatory professionals

Targeted Organizational Departments:

Risk management and compliance
Business continuity planning
IT and cybersecurity
Operations and supply chain management
Corporate governance
Regulatory affairs

Targeted Industries:

Banking and financial services
Healthcare and pharmaceuticals
Telecommunications
Energy and utilities
Government and public sector
Manufacturing and logistics
Retail and e-commerce

Course Offerings:

By the end of this course, participants will be able to:

Implement operational resilience frameworks within their organizations.
Conduct business impact analysis and risk assessment to identify critical business services.
Develop strategies for crisis management, disaster recovery, and compliance management.
Enhance cyber resilience and third-party risk management.
Apply best practices for testing and improving operational resilience.
Prepare for the Lead Operational Resilience Manager certification.

Training Methodology:

This course employs an interactive and practical approach, incorporating:

Case studies on real-world operational resilience challenges.
Scenario-based learning to simulate crisis response and incident management.
Discussions to encourage peer learning and industry insights.
Self-assessments to evaluate participants’ resilience strategies.

Course Toolbox:

Business resilience frameworks
Business impact analysis templates
Risk assessment and mitigation checklists
Compliance and regulatory standards guides
Crisis response and recovery planning tools
Cyber resilience best practices
Operational resilience scenario testing models

Course Agenda:

Day 1: Foundations of Operational Resilience

Topic 1: Introduction to operational resilience and risk management
Topic 2: Regulatory and standards framework for resilience
Topic 3: Identifying critical business services and impact tolerances
Topic 4: Business continuity and resilience planning
Topic 5: Governance in operational resilience management
Topic 6: Risk assessment methodologies
Reflection & Review: Key takeaways and discussion

Day 2: Planning Resilience Frameworks

Topic 1: Business impact analysis fundamentals
Topic 2: Risk assessment and mitigation strategies
Topic 3: Resource planning and allocation for resilience
Topic 4: Third-party risk management and supply chain resilience
Topic 5: Cyber resilience and digital protection measures
Topic 6: Compliance and regulatory considerations in resilience planning
Reflection & Review: Lessons learned and practical applications

Day 3: Establishing Resilience Practices

Topic 1: Cyber resilience best practices and frameworks
Topic 2: Crisis response and incident management
Topic 3: Developing a resilience organizational culture
Topic 4: Disaster recovery planning and testing
Topic 5: Leadership and decision-making in resilience management
Topic 6: Communication strategies for operational disruptions
Reflection & Review: Group discussions and case study analysis

Day 4: Testing & Continuous Improvement

Topic 1: Conducting resilience scenario testing and self-assessments
Topic 2: Incident response effectiveness and assessment
Topic 3: Monitoring and evaluating operational resilience performance
Topic 4: Lessons learned and continuous improvement strategies
Topic 5: Integrating resilience into overall business strategy
Topic 6: Best practices in resilience planning and adaptation
Reflection & Review: Summary and future action planning

Day 5: Advanced Resilience Strategies and Certification Exam Preparation

Topic 1: Certification requirements and exam preparation
Topic 2: Advanced risk assessment techniques for operational resilience
Topic 3: Industry-specific operational resilience case studies
Topic 4: Business continuity and disaster recovery integration
Topic 5: Scenario-based exercises and application of learned concepts
Topic 6: Ethical considerations and regulatory compliance in resilience management
Reflection & Review: Final review and key takeaways

FAQ:

What specific qualifications or prerequisites are needed for participants before enrolling in the course?

This course is open to professionals involved in risk management, business continuity, and operational resilience. No prior certification is required, but experience in compliance, cybersecurity, or governance is beneficial.

How long is each day's session, and is there a total number of hours required for the entire course?

Each day’s session lasts approximately 4-5 hours, totaling 20-25 hours of instruction over five days.

How does operational resilience differ from business continuity management?

While business continuity management (BCM) focuses on preparing organizations to recover from disruptions, operational resilience is broader, emphasizing continuous adaptation, impact tolerance, and proactive risk mitigation strategies.

How This Course is Different from Other Operational Resilience Courses:

Unlike traditional business continuity or risk management courses, this program integrates cyber resilience, third-party risk, compliance, and governance strategies into a holistic framework. Participants will gain hands-on experience through scenario-based learning, regulatory case studies, and industry-specific best practices. Furthermore, this course is aligned with the Lead Operational Resilience Manager certification, offering a recognized credential for professionals aiming to advance their careers in operational resilience management. By the end of the program, attendees will be equipped with the tools and knowledge to build resilience strategies, mitigate risks, and enhance business continuity across industries.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Location	Dates	Duration	Mode	Price
Langkawi	Week 44, 2025 Nov 2, 2025 - Nov 6, 2025	5 Days	Onsite	€6,000
Istanbul	Week 45, 2025 Nov 3, 2025 - Nov 7, 2025	5 Days	Onsite	€4,500
Chicago	Week 45, 2025 Nov 9, 2025 - Nov 13, 2025	5 Days	Onsite	€12,000
Barcelona	Week 46, 2025 Nov 10, 2025 - Nov 14, 2025	5 Days	Onsite	€5,700
Madrid	Week 47, 2025 Nov 17, 2025 - Nov 21, 2025	5 Days	Onsite	€5,700
Kuala Lumpur	Week 48, 2025 Nov 24, 2025 - Nov 28, 2025	5 Days	Onsite	€5,200
Casablanca	Week 49, 2025 Dec 1, 2025 - Dec 5, 2025	5 Days	Onsite	€4,100
Amsterdam	Week 49, 2025 Dec 1, 2025 - Dec 5, 2025	5 Days	Onsite	€5,700
Muscat	Week 49, 2025 Dec 7, 2025 - Dec 11, 2025	5 Days	Onsite	€5,700
Paris	Week 51, 2025 Dec 15, 2025 - Dec 19, 2025	5 Days	Onsite	€5,700
Cape town	Week 51, 2025 Dec 21, 2025 - Dec 25, 2025	5 Days	Onsite	€6,000
Vienna	Week 52, 2025 Dec 22, 2025 - Dec 26, 2025	5 Days	Onsite	€5,700
Madrid	Week 01, 2025 Dec 30, 2025 - Jan 3, 2026	5 Days	Onsite	€5,700
Casablanca	Week 01, 2025 Dec 30, 2025 - Jan 3, 2026	5 Days	Onsite	€4,100
Cairo	Week 02, 2026 Jan 6, 2026 - Jan 10, 2026	5 Days	Onsite	€4,100
Paris	Week 03, 2026 Jan 13, 2026 - Jan 17, 2026	5 Days	Onsite	€5,700
Rome	Week 04, 2026 Jan 20, 2026 - Jan 24, 2026	5 Days	Onsite	€5,700
Milan	Week 05, 2026 Jan 27, 2026 - Jan 31, 2026	5 Days	Onsite	€5,700
London	Week 06, 2026 Feb 3, 2026 - Feb 7, 2026	5 Days	Onsite	€5,700
San Diego	Week 07, 2026 Feb 10, 2026 - Feb 14, 2026	5 Days	Onsite	€14,000