Organizational Network Analysis for Collaboration and Performance

Map hidden relationships, information flows, and key influencers to unlock smarter collaboration and higher performance

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Organizational Network Analysis for Collaboration and Performance

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Course Overview:

Organizational Network Analysis for Collaboration and Performance helps participants understand how work actually flows through relationships, influence, communication, trust, and informal cooperation across an organization.

This Organizational Network Analysis Training course introduces practical methods for Organizational Network Mapping, Workplace Collaboration Analytics, Workforce Network Analysis, and Employee Collaboration Analysis. Participants learn how to identify informal leaders, detect organizational silos, locate critical connectors, assess collaboration overload, and understand knowledge-flow risks.

The course explains active and passive ONA data collection, network surveys, collaboration metadata, and core concepts such as nodes, ties, centrality, density, reciprocity, clusters, and bridges. It also demonstrates how Organizational Network Visualization can reveal disconnected employees, weak cross-functional links, concentrated influence, and key-person dependency.

Through case studies and practical exercises, participants translate network findings into targeted improvements in Cross-Functional Collaboration, organizational resilience, knowledge sharing, innovation, and performance.

Target Audience:

HR Directors and HR Managers
People Analytics Professionals
Organizational Development Specialists
Workforce Planning Managers
Change and Transformation Managers
Employee Experience Professionals
Knowledge Management Specialists
Internal Communication Managers

Targeted Organizational Departments:

Human Resources
People Analytics
Organizational Development
Workforce Planning
Talent Management
Change and Transformation
Strategy and Performance

Targeted Industries:

Banking and Financial Services
Government and Public Administration
Energy, Oil, and Gas
Telecommunications and Technology
Healthcare and Pharmaceuticals
Manufacturing and Industrial Operations
Engineering and Construction

Course Offerings:

By the end of this course, participants will be able to:

Explain the principles and business value of Organizational Network Analysis.
Distinguish formal structures from Informal Organizational Networks.
Define practical ONA business questions and use cases.
Select active and passive network-data collection methods.
Design workplace relationship and collaboration surveys.
Interpret density, centrality, reciprocity, clusters, and bridges.
Identify informal leaders, brokers, influencers, and isolated employees.
Conduct Organizational Silos Analysis.
Evaluate Knowledge Flow Analysis and collaboration overload.
Interpret Organizational Network Visualization outputs.
Develop targeted interventions for cross-functional collaboration.
Apply Collaboration Performance Metrics and remeasurement plans.

Training Methodology:

The course uses an applied and interactive methodology combining facilitated instruction, case studies, group work, network-map interpretation, and action-planning exercises.

Participants compare formal organizational charts with informal network maps and analyse central players, brokers, silos, isolated employees, and overloaded connectors. Case studies demonstrate how Organizational Network Analysis can reveal weak cross-divisional communication, concentrated influence, limited knowledge sharing, and hidden operational risks.

Workshops guide participants through the complete ONA cycle: defining a business use case, selecting data sources, mapping relationships, interpreting findings, assessing risks, and recommending interventions. Peer discussions and feedback sessions help participants validate conclusions and avoid oversimplified interpretations.

The programme remains tool-neutral. Specialist ONA software and licences are not provided; participants receive practical insights, examples, and guidance on relevant analytical and visualization tools.

Course Toolbox:

ONA project-scoping template
Network-survey question examples
Active and passive ONA comparison guide
Employee privacy and consent checklist
Sample relationship datasets
Network-map interpretation guide
Centrality and network-role reference sheet
Informal leader identification checklist

Course Agenda:

Day 1: Foundations of Organizational Network Analysis

Topic 1: Understanding Organizational Network Analysis and Its Business Value
Topic 2: Comparing Formal Structures with Informal Organizational Networks
Topic 3: Nodes, Ties, Direction, Frequency, and Relationship Strength
Topic 4: Types of Workplace Networks: Information, Trust, Advice, and Collaboration
Topic 5: Applying ONA to Organizational Performance Analysis
Topic 6: Defining Clear Business Questions and ONA Use Cases
Reflection & Review: Compare an organizational chart with an informal network map and identify the hidden relationships that influence performance.

Day 2: Organizational Network Data Collection and Governance

Topic 1: Active ONA Using Surveys, Interviews, and Relationship Questions
Topic 2: Passive ONA Using Email, Meeting, Messaging, and Collaboration Metadata
Topic 3: Designing Network Surveys for Collaboration, Influence, and Knowledge Flow
Topic 4: Selecting Participants, Network Boundaries, and Relationship Dimensions
Topic 5: Preparing and Validating Organizational Network Data
Topic 6: Managing Privacy, Consent, Confidentiality, and Ethical Risks
Reflection & Review: Develop a responsible data-collection plan for a workplace collaboration challenge.

Day 3: Network Metrics, Roles, and Visualization

Topic 1: Measuring Network Density, Connectivity, Reciprocity, and Distance
Topic 2: Interpreting Degree, Betweenness, and Closeness Centrality
Topic 3: Identifying Informal Leaders and Influential Employees
Topic 4: Recognizing Brokers, Boundary Spanners, and Key Connectors
Topic 5: Detecting Isolated Employees and Peripheral Network Positions
Topic 6: Reading and Presenting Organizational Network Visualizations
Reflection & Review: Interpret a sample network map and explain its central players, clusters, bridges, and isolated nodes.

Day 4: Diagnosing Collaboration and Organizational Risks

Topic 1: Analyzing Employee Collaboration Patterns Across Teams
Topic 2: Detecting Organizational Silos and Cross-Functional Gaps
Topic 3: Mapping Knowledge Flow and Operational Dependencies
Topic 4: Identifying Collaboration Overload and Key-Person Dependency
Topic 5: Assessing Trust, Learning, Decision-Making, and Support Networks
Topic 6: Building an Organizational Network Risk Matrix
Reflection & Review: Evaluate a network case and prioritize risks related to silos, overload, isolation, and knowledge concentration.

Day 5: Improving Collaboration and Organizational Performance

Topic 1: Using ONA to Improve Cross-Functional Collaboration
Topic 2: Strengthening High-Value Connections Without Creating Overload
Topic 3: Supporting Informal Leaders, Brokers, and Knowledge Hubs
Topic 4: Designing Interventions for Silos, Isolates, and Weak Bridges
Topic 5: Establishing Collaboration Performance Metrics and Baselines
Topic 6: Creating a Now–Next–Later ONA Improvement Roadmap
Reflection & Review: Present a practical ONA action plan with targeted interventions, responsibilities, and measurable outcomes.

FAQ:

What specific qualifications or prerequisites are needed for participants before enrolling in the course?

No specialist qualification in statistics, programming, or data science is required. General experience in HR, management, organizational development, workforce planning, analytics, or team leadership is helpful.

How long is each day's session, and is there a total number of hours required for the entire course?

Each day's session is generally structured to last around 4–5 hours, with breaks and interactive activities included. The total course duration spans five days, approximately 20–25 hours of instruction.

Does Organizational Network Analysis require reading employees’ private messages?

No. Active ONA commonly uses structured workplace surveys. Passive ONA may analyse communication metadata, such as interaction frequency or meeting patterns, rather than message content. Any approach should apply clear purpose, consent, privacy controls, and responsible data governance.

How This Course is Different from Other Organizational Network Analysis Courses:

This course treats Organizational Network Analysis as a practical business-improvement method rather than only a technical or academic subject.

Participants examine multiple network dimensions, including information flow, trust, collaboration, learning, influence, decision-making, and problem-solving. This helps reveal informal leaders, overloaded employees, weak bridges, isolated staff, organizational silos, and knowledge dependencies.

The course also emphasizes targeted intervention. It does not assume that increasing every connection will improve performance. Excessive collaboration can overload key employees, increase costs, and delay decisions. Participants learn to strengthen high-value relationships while reducing unnecessary dependencies and collaborative demands.

The programme integrates data collection, visualization, privacy, interpretation, action planning, and remeasurement while remaining independent of any specific software platform.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Location	Dates	Duration	Mode	Price
Manama	Week 31, 2026 02 - 06 Aug 2026	5 Days	Onsite	€4,700
Cairo	Week 32, 2026 03 - 07 Aug 2026	5 Days	Onsite	€4,100
Casablanca	Week 34, 2026 17 - 21 Aug 2026	5 Days	Onsite	€4,100
Vienna	Week 37, 2026 07 - 11 Sep 2026	5 Days	Onsite	€5,700
Muscat	Week 37, 2026 13 - 17 Sep 2026	5 Days	Onsite	€5,700
Dubai	Week 38, 2026 14 - 18 Sep 2026	5 Days	Onsite	€4,500
London	Week 39, 2026 21 - 25 Sep 2026	5 Days	Onsite	€5,700
Madrid	Week 40, 2026 28 Sep - 02 Oct 2026	5 Days	Onsite	€5,700
Zoom	Week 41, 2026 05 - 09 Oct 2026	5 Days	Online	€1,500
Manama	Week 41, 2026 11 - 15 Oct 2026	5 Days	Onsite	€4,700
Rome	Week 42, 2026 12 - 16 Oct 2026	5 Days	Onsite	€5,700
Doha	Week 43, 2026 25 - 29 Oct 2026	5 Days	Onsite	€5,500
Barcelona	Week 44, 2026 26 - 30 Oct 2026	5 Days	Onsite	€5,700
Paris	Week 45, 2026 02 - 06 Nov 2026	5 Days	Onsite	€5,700
Abu Dhabi	Week 45, 2026 02 - 06 Nov 2026	5 Days	Onsite	€4,500
Baku	Week 46, 2026 09 - 13 Nov 2026	5 Days	Onsite	€5,000
London	Week 47, 2026 16 - 20 Nov 2026	5 Days	Onsite	€5,700
Cape town	Week 49, 2026 06 - 10 Dec 2026	5 Days	Onsite	€6,000
Amman	Week 50, 2026 13 - 17 Dec 2026	5 Days	Onsite	€4,100
Istanbul	Week 52, 2026 21 - 25 Dec 2026	5 Days	Onsite	€4,500