Person-Centred End-of-Life Care Training Course

Coordinate person-centred end-of-life support, family communication, multidisciplinary continuity, documentation, and quality review.
Person-Centred End-of-Life Care Training Course

At a glance

Duration
1 Week
Format
Classroom
Cities
Madrid, Dubai, Cape town, Rome, Prague, Bangkok and more
Next session
2 – 6 November 2026, Madrid
Average fee
5,750 €

Overview

Advanced Person-Centred End-of-Life Care Coordination Training Course is a one-week advanced course for healthcare service managers, palliative-care coordinators, nursing and allied-health team leaders, social-care supervisors, and professionals coordinating non-specialist end-of-life support. Participants leave with a Person-Centred End-of-Life Care Coordination Portfolio linking goals and preferences, advance-care conversations, comfort-focused support planning, family communication, cultural and spiritual needs, multidisciplinary continuity, observation and escalation boundaries, bereavement support, documentation, ethics, safeguarding, and quality review. Agile Leaders Training Center presents end-of-life care coordination as a person-centred service responsibility rather than specialist clinical treatment.

Who Should Attend

  • Healthcare service managers responsible for end-of-life pathways and continuity
  • Palliative-care coordinators working across teams and settings
  • Nursing and allied-health team leaders coordinating non-specialist support
  • Social-care supervisors supporting people and families
  • Quality, safeguarding, and workforce-support professionals

The course assumes professional experience in health or social care coordination. It does not teach diagnosis, prescribing, symptom-treatment decisions, specialist palliative medicine, or hands-on clinical procedures.

Departments and Industries

The course supports services that coordinate care, communication, family support, and continuity for people approaching the end of life.

  • Hospitals and specialist clinical services
  • Primary, community, and home-care organizations
  • Hospices and palliative-support services
  • Residential and social-care providers
  • Quality, safeguarding, bereavement, and workforce-wellbeing functions

Learning Objectives

By the end of this course, participants will be able to:

  • Structure person-centred conversations about goals, preferences, and what matters
  • Build coordinated comfort-focused support plans with clear role boundaries
  • Integrate family, cultural, spiritual, psychosocial, and practical support needs
  • Use observation, documentation, and escalation pathways without crossing clinical scope
  • Coordinate transitions, information sharing, bereavement support, and staff wellbeing
  • Evaluate end-of-life support quality, continuity, ethics, and safeguarding

Course Agenda

Day 1: Person-Centred End-of-Life Support

  • End-of-Life Goals, Preferences, and What-Matters Profile
  • Dignity, Choice, Privacy, and Involvement Checklist
  • Advance-Care Conversation Readiness Map
  • Person, Family, Advocate, and Team Role Matrix
  • End-of-Life Support Scope and Clinical-Boundary Guide

Day 2: Communication and Support Planning

  • Sensitive Conversation Preparation Framework
  • Shared-Decision and Understanding Check
  • Comfort-Focused Support Plan Template
  • Cultural, Spiritual, Psychosocial, and Practical Needs Record
  • Family Communication and Contact Plan

Day 3: Multidisciplinary Coordination and Continuity

  • Multidisciplinary Responsibility and Referral Map
  • Transition and Information-Sharing Checklist
  • Named-Lead and Out-of-Hours Contact Record
  • Observation, Change, and Escalation Decision Guide
  • Continuity Risk and Crisis-Prevention Review

Day 4: Bereavement, Ethics, Safeguarding, and Staff Support

  • Anticipatory Grief and Bereavement Support Pathway
  • Ethical Concern and Values-Conflict Review
  • Safeguarding Indicator and Escalation Matrix
  • Staff Reflection, Boundary, and Support Plan
  • End-of-Life Documentation and Accountability Audit

Day 5: End-of-Life Care Coordination Practice

  • Exercise: Facilitate a Goals and Preferences Conversation
  • Exercise: Build a Coordinated Comfort-Support Plan
  • Exercise: Review a Transition and Escalation Scenario
  • Exercise: Evaluate Family, Cultural, and Bereavement Support
  • Capstone Exercise: Person-Centred End-of-Life Care Coordination Portfolio

Practical Exercises

The course uses coordination scenarios from hospital, community, home-care, hospice, residential-care, and social-support settings.

  • Suggested activity: prepare and facilitate a conversation about what matters, involvement, and preferences.
  • Suggested activity: coordinate a support plan across disciplines, settings, and contact routes.
  • Suggested activity: document a change and select the correct escalation pathway without making a clinical decision.
  • Suggested activity: audit continuity, family support, ethics, safeguarding, bereavement, and staff-support arrangements.

FAQs

Who suits end-of-life care coordination training, and what does it assume?

It suits managers, coordinators, team leaders, social-care supervisors, and quality professionals with experience in health or social care. It assumes coordination experience rather than specialist palliative-medicine competence.

How does this course differ from specialist palliative medicine?

The course develops coordination, communication, support planning, documentation, escalation, continuity, and quality review. It does not teach diagnosis, prescribing, symptom-treatment decisions, or clinical procedures.

How are the person and family involved in end-of-life support planning?

Participants use structured conversations to establish desired involvement, goals, preferences, cultural and spiritual needs, contact arrangements, and what matters, then document and share agreed support actions.

What happens when staff observe a change or concern?

They record the observation, check the agreed plan and role boundary, contact the named professional or appropriate service, and escalate through the defined pathway rather than making an unsupported clinical decision.

What practical outputs do participants complete?

Outputs include a preferences profile, conversation framework, support-plan template, role and referral map, transition checklist, escalation guide, bereavement pathway, quality audit, and integrated coordination portfolio.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

Showing 21-40 of 75 events
Image Location Dates Duration Mode Price Actions
Phuket Phuket Week 06, 2027
14 – 18 February 2027
1 Week Onsite €6,000
Zanzibar Zanzibar Week 07, 2027
21 – 25 February 2027
1 Week Onsite €5,500
Dubai Dubai Week 08, 2027
22 – 26 February 2027
1 Week Onsite €4,500
Amsterdam Amsterdam Week 09, 2027
1 – 5 March 2027
1 Week Onsite €5,700
Toronto Toronto Week 09, 2027
7 – 11 March 2027
1 Week Onsite €12,000
Kuala Lumpur Kuala Lumpur Week 10, 2027
8 – 12 March 2027
1 Week Onsite €5,200
Accra Accra Week 10, 2027
14 – 18 March 2027
1 Week Onsite €4,100
Montreux Montreux Week 11, 2027
15 – 19 March 2027
1 Week Onsite €7,500
Langkawi Langkawi Week 11, 2027
21 – 25 March 2027
1 Week Onsite €6,000
Abu Dhabi Abu Dhabi Week 12, 2027
22 – 26 March 2027
1 Week Onsite €4,700
Nairobi Nairobi Week 12, 2027
28 March – 1 April 2027
1 Week Onsite €4,500
Tashkent Tashkent Week 13, 2027
4 – 8 April 2027
1 Week Onsite €4,500
Cairo Cairo Week 14, 2027
5 – 9 April 2027
1 Week Onsite €4,100
London London Week 15, 2027
12 – 16 April 2027
1 Week Onsite €5,700
Manama Manama Week 15, 2027
18 – 22 April 2027
1 Week Onsite €4,700
Paris Paris Week 17, 2027
26 – 30 April 2027
1 Week Onsite €5,700
Milan Milan Week 18, 2027
3 – 7 May 2027
1 Week Onsite €5,700
Istanbul Istanbul Week 19, 2027
10 – 14 May 2027
1 Week Onsite €4,500
New York New York Week 19, 2027
10 – 14 May 2027
1 Week Onsite €12,000
Barcelona Barcelona Week 20, 2027
17 – 21 May 2027
1 Week Onsite €5,700

Frequently asked questions

What does this course cover?

OverviewAdvanced Person-Centred End-of-Life Care Coordination Training Course is a one-week advanced course for healthcare service managers, palliative-care coordinators, nursing and allied-health team leaders, social-care supervisors, and professionals coordinating non-specialist end-of-life support. Participants leave with a Person-Centred End-of-Life C…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

This course by city