Person-Centred End-of-Life Care Training Course
At a glance
- Duration
- 1 Week
- Format
- Classroom
- Cities
- Madrid, Dubai, Cape town, Rome, Prague, Bangkok and more
- Next session
- 2 – 6 November 2026, Madrid
- Average fee
- 5,750 €
Overview
Advanced Person-Centred End-of-Life Care Coordination Training Course is a one-week advanced course for healthcare service managers, palliative-care coordinators, nursing and allied-health team leaders, social-care supervisors, and professionals coordinating non-specialist end-of-life support. Participants leave with a Person-Centred End-of-Life Care Coordination Portfolio linking goals and preferences, advance-care conversations, comfort-focused support planning, family communication, cultural and spiritual needs, multidisciplinary continuity, observation and escalation boundaries, bereavement support, documentation, ethics, safeguarding, and quality review. Agile Leaders Training Center presents end-of-life care coordination as a person-centred service responsibility rather than specialist clinical treatment.
Who Should Attend
- Healthcare service managers responsible for end-of-life pathways and continuity
- Palliative-care coordinators working across teams and settings
- Nursing and allied-health team leaders coordinating non-specialist support
- Social-care supervisors supporting people and families
- Quality, safeguarding, and workforce-support professionals
The course assumes professional experience in health or social care coordination. It does not teach diagnosis, prescribing, symptom-treatment decisions, specialist palliative medicine, or hands-on clinical procedures.
Departments and Industries
The course supports services that coordinate care, communication, family support, and continuity for people approaching the end of life.
- Hospitals and specialist clinical services
- Primary, community, and home-care organizations
- Hospices and palliative-support services
- Residential and social-care providers
- Quality, safeguarding, bereavement, and workforce-wellbeing functions
Learning Objectives
By the end of this course, participants will be able to:
- Structure person-centred conversations about goals, preferences, and what matters
- Build coordinated comfort-focused support plans with clear role boundaries
- Integrate family, cultural, spiritual, psychosocial, and practical support needs
- Use observation, documentation, and escalation pathways without crossing clinical scope
- Coordinate transitions, information sharing, bereavement support, and staff wellbeing
- Evaluate end-of-life support quality, continuity, ethics, and safeguarding
Course Agenda
Day 1: Person-Centred End-of-Life Support
- End-of-Life Goals, Preferences, and What-Matters Profile
- Dignity, Choice, Privacy, and Involvement Checklist
- Advance-Care Conversation Readiness Map
- Person, Family, Advocate, and Team Role Matrix
- End-of-Life Support Scope and Clinical-Boundary Guide
Day 2: Communication and Support Planning
- Sensitive Conversation Preparation Framework
- Shared-Decision and Understanding Check
- Comfort-Focused Support Plan Template
- Cultural, Spiritual, Psychosocial, and Practical Needs Record
- Family Communication and Contact Plan
Day 3: Multidisciplinary Coordination and Continuity
- Multidisciplinary Responsibility and Referral Map
- Transition and Information-Sharing Checklist
- Named-Lead and Out-of-Hours Contact Record
- Observation, Change, and Escalation Decision Guide
- Continuity Risk and Crisis-Prevention Review
Day 4: Bereavement, Ethics, Safeguarding, and Staff Support
- Anticipatory Grief and Bereavement Support Pathway
- Ethical Concern and Values-Conflict Review
- Safeguarding Indicator and Escalation Matrix
- Staff Reflection, Boundary, and Support Plan
- End-of-Life Documentation and Accountability Audit
Day 5: End-of-Life Care Coordination Practice
- Exercise: Facilitate a Goals and Preferences Conversation
- Exercise: Build a Coordinated Comfort-Support Plan
- Exercise: Review a Transition and Escalation Scenario
- Exercise: Evaluate Family, Cultural, and Bereavement Support
- Capstone Exercise: Person-Centred End-of-Life Care Coordination Portfolio
Practical Exercises
The course uses coordination scenarios from hospital, community, home-care, hospice, residential-care, and social-support settings.
- Suggested activity: prepare and facilitate a conversation about what matters, involvement, and preferences.
- Suggested activity: coordinate a support plan across disciplines, settings, and contact routes.
- Suggested activity: document a change and select the correct escalation pathway without making a clinical decision.
- Suggested activity: audit continuity, family support, ethics, safeguarding, bereavement, and staff-support arrangements.
FAQs
Who suits end-of-life care coordination training, and what does it assume?
It suits managers, coordinators, team leaders, social-care supervisors, and quality professionals with experience in health or social care. It assumes coordination experience rather than specialist palliative-medicine competence.
How does this course differ from specialist palliative medicine?
The course develops coordination, communication, support planning, documentation, escalation, continuity, and quality review. It does not teach diagnosis, prescribing, symptom-treatment decisions, or clinical procedures.
How are the person and family involved in end-of-life support planning?
Participants use structured conversations to establish desired involvement, goals, preferences, cultural and spiritual needs, contact arrangements, and what matters, then document and share agreed support actions.
What happens when staff observe a change or concern?
They record the observation, check the agreed plan and role boundary, contact the named professional or appropriate service, and escalate through the defined pathway rather than making an unsupported clinical decision.
What practical outputs do participants complete?
Outputs include a preferences profile, conversation framework, support-plan template, role and referral map, transition checklist, escalation guide, bereavement pathway, quality audit, and integrated coordination portfolio.
credits: 5 credit per day
Course Mode: full-time
Provider: Agile Leaders Training Center
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Events for this Course
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Madrid 2 – 6 November 2026
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Dubai 9 – 13 November 2026
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Cape town 15 – 19 November 2026
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Rome 23 – 27 November 2026
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Prague 30 November – 4 December 2026
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Bangkok 6 – 10 December 2026
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Porto 7 – 11 December 2026
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London 14 – 18 December 2026
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Paris 21 – 25 December 2026
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Nice 21 – 25 December 2026
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Barcelona 28 December 2026 – 1 January 2027
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Abu Dhabi 28 December 2026 – 1 January 2027
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Lagos 3 – 7 January 2027
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Istanbul 4 – 8 January 2027
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Vienna 11 – 15 January 2027
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Madrid 18 – 22 January 2027
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Tokyo 25 – 29 January 2027
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Kuwait 31 January – 4 February 2027
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London 1 – 5 February 2027
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Bali 7 – 11 February 2027
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Phuket 14 – 18 February 2027
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Zanzibar 21 – 25 February 2027
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Dubai 22 – 26 February 2027
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Amsterdam 1 – 5 March 2027
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Toronto 7 – 11 March 2027
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Kuala Lumpur 8 – 12 March 2027
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Accra 14 – 18 March 2027
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Montreux 15 – 19 March 2027
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Langkawi 21 – 25 March 2027
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Abu Dhabi 22 – 26 March 2027
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Nairobi 28 March – 1 April 2027
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Tashkent 4 – 8 April 2027
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Cairo 5 – 9 April 2027
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London 12 – 16 April 2027
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Manama 18 – 22 April 2027
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Paris 26 – 30 April 2027
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Milan 3 – 7 May 2027
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Istanbul 10 – 14 May 2027
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New York 10 – 14 May 2027
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Barcelona 17 – 21 May 2027
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Abu Dhabi 17 – 21 May 2027
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Dubai 24 – 28 May 2027
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Frankfurt 24 – 28 May 2027
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Marbella 30 May – 3 June 2027
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Amsterdam 31 May – 4 June 2027
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Chicago 6 – 10 June 2027
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Vienna 7 – 11 June 2027
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Amman 13 – 17 June 2027
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Seoul 14 – 18 June 2027
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Doha 20 – 24 June 2027
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Baku 28 June – 2 July 2027
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Muscat 4 – 8 July 2027
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Rome 5 – 9 July 2027
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Cairo 12 – 16 July 2027
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Abu Dhabi 12 – 16 July 2027
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Manama 18 – 22 July 2027
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Dubai 26 – 30 July 2027
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Milan 2 – 6 August 2027
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Casablanca 9 – 13 August 2027
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Tbilisi 16 – 20 August 2027
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Athens 16 – 20 August 2027
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Johannesburg 22 – 26 August 2027
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Geneva 29 August – 2 September 2027
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Jakarta 6 – 10 September 2027
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Amsterdam 13 – 17 September 2027
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Sharm El-Sheikh 20 – 24 September 2027
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Singapore 20 – 24 September 2027
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Kuala Lumpur 27 September – 1 October 2027
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San Diego 4 – 8 October 2027
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Trabzon 10 – 14 October 2027
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Lisbon 11 – 15 October 2027
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London 18 – 22 October 2027
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Munich 25 – 29 October 2027
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Zoom 1 – 5 November 2027
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Berlin 1 – 5 November 2027
| Image | Location | Dates | Duration | Mode | Price | Actions |
|---|---|---|---|---|---|---|
|
|
Athens |
Week 33, 2027 16 – 20 August 2027 |
1 Week | Onsite | €6,700 | |
|
|
Johannesburg |
Week 33, 2027 22 – 26 August 2027 |
1 Week | Onsite | €4,500 | |
|
|
Geneva |
Week 34, 2027 29 August – 2 September 2027 |
1 Week | Onsite | €6,200 | |
|
|
Jakarta |
Week 36, 2027 6 – 10 September 2027 |
1 Week | Onsite | €5,700 | |
|
|
Amsterdam |
Week 37, 2027 13 – 17 September 2027 |
1 Week | Onsite | €5,700 | |
|
|
Sharm El-Sheikh |
Week 38, 2027 20 – 24 September 2027 |
1 Week | Onsite | €4,100 | |
|
|
Singapore |
Week 38, 2027 20 – 24 September 2027 |
1 Week | Onsite | €5,700 | |
|
|
Kuala Lumpur |
Week 39, 2027 27 September – 1 October 2027 |
1 Week | Onsite | €5,200 | |
|
|
San Diego |
Week 40, 2027 4 – 8 October 2027 |
1 Week | Onsite | €14,000 | |
|
|
Trabzon |
Week 40, 2027 10 – 14 October 2027 |
1 Week | Onsite | €6,800 | |
|
|
Lisbon |
Week 41, 2027 11 – 15 October 2027 |
1 Week | Onsite | €5,700 | |
|
|
London |
Week 42, 2027 18 – 22 October 2027 |
1 Week | Onsite | €5,700 | |
|
|
Munich |
Week 43, 2027 25 – 29 October 2027 |
1 Week | Onsite | €5,700 | |
|
|
Zoom |
Week 44, 2027 1 – 5 November 2027 |
1 Week | Online | €1,500 | |
|
|
Berlin |
Week 44, 2027 1 – 5 November 2027 |
1 Week | Onsite | €5,700 |
Frequently asked questions
What does this course cover?
OverviewAdvanced Person-Centred End-of-Life Care Coordination Training Course is a one-week advanced course for healthcare service managers, palliative-care coordinators, nursing and allied-health team leaders, social-care supervisors, and professionals coordinating non-specialist end-of-life support. Participants leave with a Person-Centred End-of-Life C…
Are training dates available?
Yes. Available dates and destinations are listed in the course dates section on this page.
How can I register?
Choose an available date on this page and complete the registration form, or send a programme enquiry.
Can I download the course brochure?
Yes. Use the brochure download link provided on this page.
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