PHRI Exam Prep: Human Resources Management Course

Master international human resources practices, talent acquisition frameworks, and workforce analytics across core operational domains.
PHRI Exam Prep: Human Resources Management Course

At a glance

Duration
1 Week
Format
Classroom
Cities
Barcelona, London, Rome, Manama, Istanbul, Abu Dhabi and more
Next session
16 – 20 November 2026, Barcelona
Average fee
5,750 €

Overview

Modern human resources departments require structured technical operational practices to support organisational talent lifecycles, cross-border workforce compliance, and employee engagement. This Professional in Human Resources-International (PHRI) Exam Prep Course equips HR professionals with standard international methodologies covering talent acquisition, operational administration, total rewards design, and workplace risk mitigation. Participants examine structured HR service delivery models, compensation benchmarking matrices, and employee relations dispute resolution frameworks. This course is delivered by Agile Leaders Training Center.

Who Should Attend

  • Specialists responsible for coordinating talent acquisition, recruitment pipelines, and onboarding documentation.
  • Officers responsible for maintaining personnel records, managing statutory leave tracking, and administering HR information systems.
  • Generalists responsible for developing compensation structures, job grading hierarchies, and benefit schedules.
  • Coordinators responsible for managing workplace conflict resolution, disciplinary workflows, and employee grievance procedures.
  • Analysts responsible for monitoring human capital metrics, turnover rates, and operational HR reporting.

Departments and Industries

This course supports human resources teams managing operational and cross-border workforce administration across commercial and industrial operating sectors.

  • Human Resources Administration Divisions in Telecommunications and Information Technology
  • People Operations and Talent Sourcing Units in Commercial Logistics and Supply Chain
  • Compensation and Benefits Departments in Energy and Utility Services
  • Employee Relations and Governance Teams in Retail and Consumer Manufacturing
  • Workforce Planning and Analytics Groups in Financial and Business Services

Learning Objectives

By the end of this course, participants will be able to:

  • Apply structured job analysis protocols to develop standardised global position descriptions.
  • Build competitive base salary structures using market compensation benchmarking indices.
  • Analyse workforce turnover patterns using human capital operational metrics and dashboards.
  • Diagnose workplace grievances using documented progressive discipline protocols.
  • Evaluate training program effectiveness using Kirkpatrick model evaluation scorecards.
  • Prioritise employee health and safety hazard controls using hierarchy of controls matrices.

Course Agenda

Day 1: HR Administration, Operations, and Shared Services

  • Standard Operating Procedure Documentation using HR Service Delivery Tier Models
  • Employee Record Governance using ISO 30414 Human Capital Reporting Standards
  • Position Description Development using Functional Job Analysis Frameworks
  • Workforce Scheduling Optimization using Erlang Staffing Calculation Worksheets
  • HR Technology Integration using Human Resource Information System Data Architectures

Day 2: Talent Sourcing, Acquisition, and Onboarding

  • Recruitment Pipeline Sourcing using Candidate Persona Matrix Frameworks
  • Applicant Screening and Selection using Behavioural Event Interview Rubrics
  • Employment Contract Verification using Pre-Employment Background Screening Checklists
  • New Hire Assimilation using 90-Day Structured Onboarding Roadmaps
  • Talent Pipeline Efficiency Auditing using Cost-Per-Hire and Time-to-Fill Ratios

Day 3: Employee Learning, Development, and Performance Systems

  • Training Needs Identification using Organisational Skills Gap Matrices
  • Instructional Program Design using the ADDIE Instructional Systems Framework
  • Training Effectiveness Assessment using Kirkpatrick Four-Level Evaluation Scorecards
  • Performance Appraisal System Calibration using Graphic Rating Scales and BARS
  • Career Progression Mapping using Individual Development Plan Templates

Day 4: Total Rewards, Compensation, and Benefits Architecture

  • Job Evaluation and Grading using Hay Point Factor Methodologies
  • Salary Range Architecture Design using Market Compa-Ratio Benchmarking Models
  • Variable Pay and Incentive Alignment using Key Performance Indicator Scorecards
  • Statutory and Non-Statutory Benefit Administration using Total Remuneration Statements
  • Payroll Reconciliation Auditing using Internal Control Verification Registers

Day 5: Employee Relations, Workplace Safety, and Risk Governance

  • Workplace Conflict Resolution using Documented Progressive Discipline Procedures
  • Employee Grievance Management using Alternative Dispute Resolution Protocols
  • Occupational Health and Safety Controls using Hazard Hierarchy Assessment Frameworks
  • Workplace Substance and Safety Auditing using Incident Root Cause Analysis Checklists
  • Capstone Integrated Human Resources Operational Scenario and Policy Review

Practical Exercises

Participants complete applied human resources operational assignments to produce field-ready departmental tools.

  • Suggested activity: Design a structured behavioural interview scorecard and candidate rubric for a supervisory operational position.
  • Suggested activity: Build a five-grade salary band architecture using external market compensation benchmarks and midpoint differentials.
  • Suggested activity: Formulate an employee grievance investigation protocol incorporating progressive discipline documentation steps.
  • Suggested activity: Calculate departmental attrition and training return on investment using operational workforce analytics templates.

FAQs

What international functional areas does this course cover?

The curriculum reviews talent acquisition, HR administration, learning and performance, total rewards, and employee relations, reflecting standard international human capital management competencies.

How are compensation and grading systems taught?

Participants examine point-factor job evaluation techniques, salary range spread calculations, market compa-ratio analysis, and total remuneration statement creation through practical data worksheets.

Are legal frameworks tied to a specific national jurisdiction?

No, the syllabus focuses on universal operational HR standards, international labour conventions, procedural fairness, and cross-border risk management principles applicable across diverse global environments.

Does the training incorporate HR data and metrics?

Yes, practical modules incorporate core operational HR analytics including turnover rates, cost-per-hire, training evaluation metrics, and human capital reporting frameworks aligned with ISO standards.

Conclusion

Participants return to their organisations equipped to administer standardized human capital workflows with confidence and procedural precision. By mastering compensation modeling, performance appraisal architectures, and disciplined employee relations protocols, professionals streamline daily HR operations, strengthen organizational compliance, and elevate talent management support across all operating divisions.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Image Location Dates Duration Mode Price Actions
San Diego San Diego Week 13, 2027
29 March – 2 April 2027
1 Week Onsite €14,000
Lisbon Lisbon Week 14, 2027
5 – 9 April 2027
1 Week Onsite €5,700
Dubai Dubai Week 15, 2027
12 – 16 April 2027
1 Week Onsite €4,500
London London Week 17, 2027
26 – 30 April 2027
1 Week Onsite €5,700
Bali Bali Week 18, 2027
9 – 13 May 2027
1 Week Onsite €5,700
Porto Porto Week 20, 2027
17 – 21 May 2027
1 Week Onsite €5,700
Accra Accra Week 20, 2027
23 – 27 May 2027
1 Week Onsite €4,100
Frankfurt Frankfurt Week 21, 2027
24 – 28 May 2027
1 Week Onsite €5,700
Phuket Phuket Week 21, 2027
30 May – 3 June 2027
1 Week Onsite €6,000
Geneva Geneva Week 22, 2027
6 – 10 June 2027
1 Week Onsite €6,200
Chicago Chicago Week 22, 2027
6 – 10 June 2027
1 Week Onsite €12,000
Dubai Dubai Week 24, 2027
14 – 18 June 2027
1 Week Onsite €4,500
Addis Ababa Addis Ababa Week 25, 2027
21 – 25 June 2027
1 Week Onsite €4,500
Marbella Marbella Week 25, 2027
27 June – 1 July 2027
1 Week Onsite €5,700
Toronto Toronto Week 26, 2027
4 – 8 July 2027
1 Week Onsite €12,000
Nairobi Nairobi Week 27, 2027
11 – 15 July 2027
1 Week Onsite €4,500
Tashkent Tashkent Week 32, 2027
15 – 19 August 2027
1 Week Onsite €4,500
Langkawi Langkawi Week 33, 2027
22 – 26 August 2027
1 Week Onsite €6,000
Bangkok Bangkok Week 34, 2027
29 August – 2 September 2027
1 Week Onsite €6,000
New York New York Week 36, 2027
6 – 10 September 2027
1 Week Onsite €12,000

Frequently asked questions

What does this course cover?

OverviewModern human resources departments require structured technical operational practices to support organisational talent lifecycles, cross-border workforce compliance, and employee engagement. This Professional in Human Resources-International (PHRI) Exam Prep Course equips HR professionals with standard international methodologies covering talent a…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

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