Strategic Operations Management Training Course: Master Process Innovation

Inspired by: Nigel Slack, Stuart Chambers, and Robert Johnston’s Strategic Operations Management.

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Strategic Operations Management Training Course: Master Process Innovation

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Course Overview:

The course is a comprehensive five-day program designed to equip professionals with cutting-edge methods and strategies in strategic operations management. systems-based approach, this course addresses transformation processes, lean operations management, agile operations techniques, and business process reengineering. Participants will explore innovation in operations, supply chain strategy, integrated supply management, and operations value creation.

Target Audience:

Operations Managers
Supply Chain Directors
Process Improvement Specialists
Business Transformation Consultants
Manufacturing Supervisors
Strategic Planning Analysts
Innovation Officers

Targeted Organizational Departments:

Operations and Production
Strategy and Innovation
Supply Chain Management
Human Resources and Organizational Development
Quality Assurance and Compliance
Logistics and Fulfillment

Targeted Industries:

Manufacturing
Logistics and Distribution
Healthcare
Energy and Utilities
Public Sector and Government
Financial Services
Retail and E-commerce

Course Offerings:

By the end of this course, participants will be able to:

Develop and implement strategic operations management frameworks
Apply lean operations management and agile operations techniques
Manage transformation processes and process improvement initiatives
Conduct operations performance analysis and demand forecasting
Optimize supply chain strategy and inventory management
Enhance operations value creation through innovation and alignment
Evaluate JIT and MRP systems for service and production
Lead high-performance operations teams for sustainable growth
Apply strategic outsourcing and cost efficiency principles
Align operations strategy with business goals

Training Methodology:

This training integrates diverse learning formats including expert-led sessions, case study analyses, group-based strategy labs, simulations, and interactive discussions. Each session is aligned with keywords such as strategic operations management, transformation process optimization, and operations performance metrics.

Course Toolbox:

Strategic Operations ebook
Process Mapping Templates
Lean and Agile Operations Checklists
Innovation Implementation Guide
Capacity Planning Spreadsheets
Case Study Compendium (Manufacturing, Services, Public Sector)
KPI Metrics Dashboards
Strategic Alignment Canvas

Course Agenda:

Day 1: Strategic Foundations in Operations

Topic 1: Introduction to Strategic Operations Management
Topic 2: Operational Strategy and Business Models
Topic 3: Competitive Priorities in Operations
Topic 4: Operations Decision-Making Tools
Topic 5: Agile and Lean Operations Frameworks
Topic 6: Strategic Alignment and Operational Fit
Reflection & Review: Mapping Strategy to Operations

Day 2: Innovation and Transformation Processes

Topic 1: Process Design and Innovation in Operations
Topic 2: Managing Transformation Processes
Topic 3: Business Process Reengineering (BPR)
Topic 4: Human Resource Capabilities in Operations
Topic 5: Culture of Innovation and Change
Topic 6: Sustainability in Operations
Reflection & Review: Reinventing Processes for Competitive Advantage

Day 3: Supply Chains and Enterprise Systems

Topic 1: Designing Supply Chain Strategy
Topic 2: Strategic Inventory Management
Topic 3: JIT, MRP, and ERP Systems
Topic 4: Integrated Supply Networks
Topic 5: Extended Enterprise and Collaborative Operations
Topic 6: Risk Management in Global Supply Chains
Reflection & Review: Aligning Supply Chains to Strategic Goals

Day 4: Operational Analytics and Capacity

Topic 1: Forecasting Methods and Tools
Topic 2: Capacity Planning in Dynamic Environments
Topic 3: Performance Metrics and Dashboards
Topic 4: Cost Efficiency and Resource Utilisation
Topic 5: Continuous Improvement and Kaizen
Topic 6: Benchmarking and Best Practice Transfer
Reflection & Review: Data-Driven Operations Decisions

Day 5: Leadership, Execution, and Strategic Outlook

Topic 1: Strategic Outsourcing and Make-or-Buy Decisions
Topic 2: Cross-Functional Integration and Alignment
Topic 3: High-Performance Teams in Operations
Topic 4: Future Trends in Strategic Operations
Topic 5: Operations Leadership and Change Management
Topic 6: Operationalising Business Strategy
Reflection & Review: Capstone Planning and Feedback

FAQ:

What specific qualifications or prerequisites are needed for participants before enrolling in the course?

There are no strict prerequisites. However, professionals with basic knowledge of operations or business strategy will benefit the most.

How long is each day's session, and is there a total number of hours required for the entire course?

Each day's session is generally structured to last around 4-5 hours, with breaks and interactive activities included. The total course duration spans five days, approximately 20-25 hours of instruction.

What’s the difference between lean operations and agile operations techniques?

Lean operations focus on eliminating waste and streamlining processes, while agile operations techniques emphasise adaptability and responsiveness to change. Both are integrated in this course to build a resilient operations strategy.

How This Course is Different from Other Strategic Operations Management Courses:

This course stands out through its strategic integration of practical methods, cross-sector examples, and systems thinking drawn from Strategic Operations Management. Unlike generic operations programmes, this course integrates lean operations, agile operations techniques, and innovation in operations with strategic outsourcing, performance metrics, and transformation process optimisation. It equips professionals to lead future-ready operations across diverse industries by aligning enterprise operations frameworks with competitive business objectives. Through experiential learning and real-world case studies, participants acquire a solid foundation to drive sustainable, innovative, and strategic operations management across all levels of the organisation.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Location	Dates	Duration	Mode	Price
Amsterdam	Week 18, 2026 27 Apr - 01 May 2026	5 Days	Onsite	€5,700
Tbilisi	Week 20, 2026 11 - 15 May 2026	5 Days	Onsite	€5,000
London	Week 20, 2026 11 - 15 May 2026	5 Days	Onsite	€5,700
Muscat	Week 21, 2026 24 - 28 May 2026	5 Days	Onsite	€5,700
Rome	Week 23, 2026 01 - 05 Jun 2026	5 Days	Onsite	€5,700
Kuwait	Week 23, 2026 07 - 11 Jun 2026	5 Days	Onsite	€5,500
Vienna	Week 24, 2026 08 - 12 Jun 2026	5 Days	Onsite	€5,700
Milan	Week 25, 2026 15 - 19 Jun 2026	5 Days	Onsite	€5,700
Istanbul	Week 27, 2026 29 Jun - 03 Jul 2026	5 Days	Onsite	€4,500
Kuala Lumpur	Week 27, 2026 29 Jun - 03 Jul 2026	5 Days	Onsite	€5,200
Cape town	Week 27, 2026 05 - 09 Jul 2026	5 Days	Onsite	€6,000
London	Week 29, 2026 13 - 17 Jul 2026	5 Days	Onsite	€5,700
Jakarta	Week 29, 2026 19 - 23 Jul 2026	5 Days	Onsite	€5,700
Rome	Week 31, 2026 27 - 31 Jul 2026	5 Days	Onsite	€5,700
Zoom	Week 31, 2026 27 - 31 Jul 2026	5 Days	Online	€1,500
Johannesburg	Week 32, 2026 09 - 13 Aug 2026	5 Days	Onsite	€6,000
Vienna	Week 34, 2026 17 - 21 Aug 2026	5 Days	Onsite	€5,700
Manama	Week 34, 2026 23 - 27 Aug 2026	5 Days	Onsite	€4,700
Cairo	Week 35, 2026 24 - 28 Aug 2026	5 Days	Onsite	€4,100
Amsterdam	Week 36, 2026 31 Aug - 04 Sep 2026	5 Days	Onsite	€5,700