Systems Thinking in Patient Care Training Course

Name: Advanced Systems Thinking in Patient Care Training Course
Availability: InStock

Apply systems maps, feedback analysis, patient journeys, leverage points, and adaptive experiments to complex care.

At a glance

Duration: 1 Week
Format: Classroom
Cities: Phuket, Seoul, London, Amsterdam, Athens, Langkawi and more
Next session: 1 – 5 November 2026, Phuket
Average fee: 5,750 €

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Advanced Systems Thinking in Patient Care Training Course

Overview

The Advanced Systems Thinking in Patient Care Training Course is a one-week course for clinical leaders, healthcare managers, patient-safety professionals, quality teams, care coordinators, and service-redesign leads. Participants use systems thinking in patient care to examine boundaries, relationships, feedback loops, emergence, work conditions, patient journeys, adaptive capacity, and unintended consequences. Agile Leaders Training Center positions the course around a Patient Care Systems Analysis and Redesign Portfolio that turns complex observations into monitored change.

Who Should Attend

Clinical leaders responsible for care delivery across teams and settings
Healthcare managers coordinating services, resources, and operational decisions
Patient-safety professionals leading system-based learning
Quality-improvement teams redesigning care processes and controls
Care coordinators managing patient journeys across organizational boundaries
Service-redesign leads evaluating change in complex care environments

Departments and Industries

The course supports departments and organizations that manage connected patient-care systems.

Hospital clinical operations and nursing leadership
Patient safety and clinical governance functions
Quality improvement and service redesign teams
Primary, community, and ambulatory care networks
Care coordination and integrated pathway functions
Digital health and clinical transformation teams

Learning Objectives

By the end of the course, participants will be able to:

Define system boundaries and map care-system relationships
Analyze behavior patterns, feedback loops, and unintended consequences
Compare work-as-imagined with work-as-done in patient care
Evaluate patient journeys and cross-boundary coordination
Identify leverage points without reducing complexity to one cause
Design adaptive responses and monitored service experiments
Create a systems analysis and redesign portfolio for patient care

Course Agenda

Day 1: Framing Patient Care as a System

Patient Care System Boundary Canvas
Stakeholder and Interaction Mapping Method
Rich Picture for Complex Care Conditions
Interrelationship Diagram for Care Dependencies
System Purpose and Perspective Comparison

Day 2: Patterns, Feedback, and Emergence

Behavior-over-Time Graph Construction
Causal Loop Diagram Notation and Logic
Reinforcing and Balancing Feedback Analysis
Delay and Nonlinearity Pattern Review
Unintended Consequence Scenario Map

Day 3: Work Systems and Patient Journeys

Work-as-Imagined and Work-as-Done Comparison
Person-Task-Tool-Environment Interaction Map
Patient Journey Boundary and Handoff Map
Care Coordination Dependency Matrix
Adaptive Capacity and Constraint Assessment

Day 4: Leverage, Redesign, and Learning

Leverage-Point Identification Matrix
System-Based Safety Learning Review
Change Hypothesis and Consequence Test
Adaptive Service Redesign Canvas
Monitoring Signal and Learning Plan

Day 5: Systems Thinking Practice

Suggested Exercise: System Boundary and Stakeholder Mapping
Suggested Exercise: Feedback Loop Construction
Suggested Exercise: Patient Journey Interaction Analysis
Suggested Exercise: Leverage-Point and Consequence Review
Capstone Exercise: Patient Care Systems Analysis and Redesign Portfolio

Practical Exercises

The course uses suggested activities drawn from hospital discharge and chronic-care coordination settings.

Suggested activity: draw a rich picture showing pressures, actors, information, and constraints around a care problem.
Suggested activity: build a causal loop diagram for a recurring delay and test alternative explanations.
Suggested activity: compare formal procedure design with observed work and adaptive actions.
Suggested activity: design a monitored change experiment with signals for benefit and unintended effects.

FAQs

Who is the systems thinking in patient care course designed for?

The course is designed for experienced professionals who lead clinical operations, patient safety, quality improvement, care coordination, or service redesign across connected teams.

How does systems thinking in patient care differ from linear problem solving?

Systems thinking examines interactions, patterns, feedback, delays, and multiple contributing conditions rather than seeking one isolated cause for a care outcome.

What is a causal loop diagram in healthcare?

A causal loop diagram represents variables and directional relationships so teams can examine reinforcing and balancing feedback within a care system.

Why compare work-as-imagined with work-as-done?

The comparison reveals how formal procedures differ from real operating conditions and how teams adapt to demand, resource, information, and coordination pressures.

How are leverage points used in safe service redesign?

Leverage points guide teams toward changes that may influence system behavior while monitoring interactions, adaptation, and unintended consequences.

Conclusion

Participants leave with a Patient Care Systems Analysis and Redesign Portfolio containing boundaries, relationships, behavior patterns, feedback maps, journey analysis, leverage points, and a monitored experiment. The portfolio makes assumptions and interdependencies visible across clinical and managerial functions. It supports safer learning and adaptation without reducing complex care outcomes to one cause.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Showing 1-20 of 75 events

Location	Dates	Duration	Mode	Price
Phuket	Week 44, 2026 1 – 5 November 2026	1 Week	Onsite	€6,000
Seoul	Week 45, 2026 2 – 6 November 2026	1 Week	Onsite	€10,000
London	Week 46, 2026 9 – 13 November 2026	1 Week	Onsite	€5,700
Amsterdam	Week 47, 2026 16 – 20 November 2026	1 Week	Onsite	€5,700
Athens	Week 47, 2026 16 – 20 November 2026	1 Week	Onsite	€6,700
Langkawi	Week 47, 2026 22 – 26 November 2026	1 Week	Onsite	€6,000
Nairobi	Week 48, 2026 29 November – 3 December 2026	1 Week	Onsite	€4,500
Rome	Week 50, 2026 7 – 11 December 2026	1 Week	Onsite	€5,700
Vienna	Week 51, 2026 14 – 18 December 2026	1 Week	Onsite	€5,700
Dubai	Week 52, 2026 21 – 25 December 2026	1 Week	Onsite	€4,500
Singapore	Week 52, 2026 21 – 25 December 2026	1 Week	Onsite	€5,700
Milan	Week 53, 2026 28 December 2026 – 1 January 2027	1 Week	Onsite	€5,700
Montreux	Week 53, 2026 28 December 2026 – 1 January 2027	1 Week	Onsite	€7,500
Zoom	Week 01, 2027 4 – 8 January 2027	1 Week	Online	€1,500
Chicago	Week 01, 2027 10 – 14 January 2027	1 Week	Onsite	€12,000
London	Week 02, 2027 11 – 15 January 2027	1 Week	Onsite	€5,700
Istanbul	Week 03, 2027 18 – 22 January 2027	1 Week	Onsite	€4,500
Abu Dhabi	Week 03, 2027 18 – 22 January 2027	1 Week	Onsite	€4,700
Paris	Week 04, 2027 25 – 29 January 2027	1 Week	Onsite	€5,700
Lagos	Week 04, 2027 31 January – 4 February 2027	1 Week	Onsite	€4,100

Frequently asked questions

What does this course cover?

OverviewThe Advanced Systems Thinking in Patient Care Training Course is a one-week course for clinical leaders, healthcare managers, patient-safety professionals, quality teams, care coordinators, and service-redesign leads. Participants use systems thinking in patient care to examine boundaries, relationships, feedback loops, emergence, work conditions,…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

Systems Thinking in Patient Care Training Course