Leadership Development Training Course (10-Day Program)
At a glance
- Duration
- 12 days
- Format
- Classroom
- Cities
- Singapore, Trabzon, London, Abu Dhabi, Seoul, Doha and more
- Next session
- 12 – 23 October 2026, Singapore
- Average fee
- 9,950 €
Overview
Organizational performance relies on capable supervisors and managers who direct cross-functional efforts, guide team performance, and handle workplace dynamics. This leadership development training course provides ten days of immersive skill building across self-governance, upward communication, team alignment, and peer collaboration. Participants explore practical frameworks for emotional intelligence, coaching dialogues, tactical negotiation, and analytical problem-solving. This course is delivered by Agile Leaders Training Center.
Who Should Attend
- Mid-level managers and department supervisors seeking to expand their managerial influence.
- Project managers and operational team leaders handling cross-functional teams.
- Human resources and talent development specialists responsible for leadership capability.
- Technical specialists transitioning into supervisory and team management positions.
- High-potential professionals preparing for expanded management responsibilities.
Departments and Industries
This program supports leaders across corporate operational units, public sector departments, and project management offices.
- Operations and Project Delivery Units in Engineering and Infrastructure
- Human Capital and Talent Management Teams in Corporate Enterprises
- Customer Service and Support Divisions in Financial and Professional Services
- Administrative and Operational Departments in Healthcare and Education
- Supply Chain and Distribution Units in Consumer Goods and Manufacturing
Learning Objectives
By the end of this course, participants will be able to:
- Apply self-awareness diagnostics to enhance personal productivity, discipline, and emotional balance.
- Manage upward relationships and executive stakeholder expectations with constructive communication.
- Coach direct reports using structured questioning models that drive accountability and performance.
- Facilitate cross-departmental collaboration and resolve horizontal friction without relying on direct authority.
- Utilize emotional intelligence frameworks to assess social cues and de-escalate interpersonal tension.
- Execute principled negotiation strategies to achieve mutual value during workplace disagreements.
- Formulate structured problem-solving analyses using root cause tools and decision frameworks.
- Establish an individualized personal leadership action plan to implement within departmental workflows.
Course Agenda
Day 1: Leading Self
- Personal leadership baseline evaluation and self-awareness diagnostics
- Goal orientation, self-regulation, and disciplined execution
- Stress management techniques and psychological resilience under pressure
- 16 Personalities Assessment for identifying communication styles and work preferences
- Time management matrices and energy optimization for managers
- Cultivating a proactive leadership mindset and sustained self-motivation
- Structured self-reflection on individual development priorities
Day 2: Leading Superiors
- Establishing productive working relationships with direct managers and executives
- Managing up through proactive progress reporting and reliable execution
- Navigating organizational structures, reporting channels, and governance paths
- Upward communication strategies and executive stakeholder expectation management
- Organizational awareness and informal influence mapping
- Earning professional trust, credibility, and executive sponsorship
- Review of upward influence scenarios and practical communication adjustments
Day 3: Leading Followers
- Workforce motivation drivers and employee engagement principles
- Delivering constructive performance feedback and meaningful recognition
- Employee skill development through regular supervisory feedback
- Aligning individual work objectives with departmental targets
- Fostering personal ownership and a culture of mutual accountability
- Team communication cadences, delegations, and role clarity
- Action review on driving accountability and performance across direct reports
Day 4: Leading Peers
- Cross-functional collaboration and partnership building across departmental lines
- Persuasive communication and alignment techniques for working with colleagues
- Managing peer expectations, interdependent workflows, and shared resources
- Resolving interpersonal friction and procedural disputes among equals
- Leading cross-functional initiatives without formal supervisory authority
- Building interdepartmental trust through transparency and reliable commitments
- Collaborative review on dismantling functional silos and driving mutual outcomes
Day 5: Emotional Intelligence in Leadership
- Core dimensions of emotional intelligence in leadership based on Daniel Goleman's model
- Empathy development and social cue recognition in professional settings
- Emotional self-regulation and composure during operational crises
- Identifying workplace emotional triggers and managing impulsive reactions
- Examining the operational impact of emotional intelligence on employee retention
- Assessing personal emotional quotient competencies and identifying growth gaps
- Practical review on applying emotional intelligence to difficult workplace interactions
Day 6: Persuasion and Influence
- Core mechanisms of constructive persuasion and stakeholder buy-in
- Influencing organizational decisions through logical reasoning and shared value
- Ethical boundaries in professional influence and avoidance of manipulation
- Distinguishing between position power, expertise power, and relationship influence
- Strategic storytelling to communicate operational vision and change initiatives
- Application of Robert Cialdini's principles of ethical influence in management
- Facilitated debrief on executing persuasive proposals and gaining stakeholder consensus
Day 7: Coaching and Development
- Coaching principles for operational supervisors and department managers
- Designing individual development plans and skill-building milestones
- Tracking progress and evaluating the tangible impact of workplace coaching
- Utilizing the Ask-Tell Matrix to balance directive and developmental conversations
- Implementing the GROW model across structured supervisory check-ins
- Embedding continuous coaching habits into everyday supervisory routines
- Peer coaching practice and technique refinement
Day 8: Negotiation Skills
- Core stages of commercial and internal operational negotiation
- Evaluating personal conflict tendencies using the Thomas-Kilmann Conflict Mode Instrument
- Structured pre-negotiation preparation and target outcome setting
- Distinguishing between underlying interests and fixed positional demands
- Value creation strategies to achieve sustainable win-win agreements
- Cultural intelligence and adapting negotiation style to diverse counterparts
- Simulation debrief on reaching robust agreements under operational constraints
Day 9: Decision-Making and Problem-Solving
- Structured methodologies for strategic problem identification and resolution
- Root cause evaluation using Ishikawa Fishbone diagrams and Pareto distributions
- Structured multi-perspective evaluation using Edward de Bono's Six Thinking Hats
- Managing cognitive biases and dual-system reasoning based on Daniel Kahneman's research
- Balancing divergent and convergent thinking during team brainstorming
- Evaluating risk, trade-offs, and operational contingencies in decision matrices
- Review of decision quality under conditions of uncertainty and time pressure
Day 10: Conflict Resolution and Integration
- Conflict diagnosis and early intervention strategies for operational leaders
- Mediation models for resolving workplace grievances and interpersonal tension
- Managing team friction during restructuring, crisis, or organizational change
- Synthesizing multi-level leadership capabilities across teams and departments
- Capstone leadership simulation debrief and behavioural feedback
- Formulating an individualized personal leadership action plan for workplace transfer
- Final course reflection on sustaining managerial effectiveness
Course Toolbox
Participants receive practical templates and guides designed for workplace application.
- Self-assessment inventories covering personality traits and conflict styles
- The Thomas-Kilmann Conflict Mode Instrument reference guide
- Supervisory coaching templates incorporating the GROW framework and Ask-Tell Matrix
- Conflict mediation flowcharts and workplace conversation guides
- Decision-making frameworks including Fishbone templates and Six Thinking Hats checklists
- Personal leadership action plan documentation for operational implementation
FAQs
What specific qualifications or prerequisites are needed for participants before enrolling in the course?
There are no formal academic prerequisites required for registration. The program is designed for current and emerging supervisors, project leads, department heads, and professionals moving into people management roles. Familiarity with everyday organizational communication and operational workflows is beneficial.
How long is each day's session, and is there a total number of hours required for the entire course?
Daily sessions run for approximately four to five hours, encompassing interactive instruction, case evaluations, peer exercises, and structured debriefs. The ten-day syllabus delivers between 40 and 50 total instructional hours.
Isn’t emotional intelligence just another name for good communication skills?
While effective communication is an outcome of emotional intelligence, the underlying competency is broader. Based on established models such as Daniel Goleman's research, it encompasses self-awareness, emotional self-regulation, internal drive, social empathy, and relationship management. These attributes govern how leaders handle stress, resolve disputes, coach subordinates, and influence colleagues.
How does this course differ from executive-only leadership programs?
This program focuses on operational, mid-level, and cross-functional leadership execution. It addresses the practical reality of leading across multiple directions simultaneously: managing direct reports, collaborating with peer managers across departments, and communicating upward to executive sponsors. Practical tools like the Ask-Tell Matrix, root cause fishbone diagrams, and conflict mode assessments provide actionable value for daily supervisory demands.
credits: 5 credit per day
Course Mode: full-time
Provider: Agile Leaders Training Center
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Events for this Course
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Singapore 12 – 23 October 2026
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Trabzon 25 October – 5 November 2026
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London 26 October – 6 November 2026
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Abu Dhabi 2 – 13 November 2026
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Seoul 9 – 20 November 2026
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Doha 15 – 26 November 2026
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Tashkent 29 November – 10 December 2026
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Phuket 6 – 17 December 2026
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Dubai 14 – 25 December 2026
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Muscat 20 – 31 December 2026
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Lisbon 21 December 2026 – 1 January 2027
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Marbella 27 December 2026 – 7 January 2027
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Istanbul 28 December 2026 – 8 January 2027
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London 28 December 2026 – 8 January 2027
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Zanzibar 3 – 14 January 2027
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Riyadh 3 – 14 January 2027
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Casablanca 4 – 15 January 2027
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Cape town 10 – 21 January 2027
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Dubai 11 – 22 January 2027
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Amsterdam 18 – 29 January 2027
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Rome 25 January – 5 February 2027
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Jakarta 25 January – 5 February 2027
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Geneva 26 January – 6 February 2027
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Athens 1 – 12 February 2027
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Bangkok 7 – 18 February 2027
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London 8 – 19 February 2027
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Amman 14 – 25 February 2027
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Vienna 15 – 26 February 2027
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Chicago 21 February – 4 March 2027
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Madrid 22 February – 5 March 2027
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Manama 28 February – 11 March 2027
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Barcelona 1 – 12 March 2027
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Johannesburg 7 – 18 March 2027
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Baku 8 – 19 March 2027
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Kuwait 14 – 25 March 2027
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Sharm El-Sheikh 15 – 26 March 2027
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Kuala Lumpur 22 March – 2 April 2027
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Milan 29 March – 9 April 2027
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Abu Dhabi 5 – 16 April 2027
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San Diego 5 – 16 April 2027
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Paris 12 – 23 April 2027
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Madrid 19 – 30 April 2027
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Montreux 19 – 30 April 2027
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Barcelona 26 April – 7 May 2027
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New York 26 April – 7 May 2027
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Amsterdam 3 – 14 May 2027
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Zoom 3 – 14 May 2027
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Manama 9 – 20 May 2027
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Rome 10 – 21 May 2027
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Cairo 17 – 28 May 2027
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Tbilisi 17 – 28 May 2027
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London 24 May – 4 June 2027
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Vienna 31 May – 11 June 2027
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Milan 7 – 18 June 2027
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Prague 7 – 18 June 2027
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Toronto 13 – 24 June 2027
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Istanbul 14 – 25 June 2027
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Dubai 21 June – 2 July 2027
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Kuala Lumpur 21 June – 2 July 2027
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Langkawi 27 June – 8 July 2027
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Nairobi 27 June – 8 July 2027
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Tokyo 5 – 16 July 2027
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Abu Dhabi 12 – 23 July 2027
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Bali 18 – 29 July 2027
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Amsterdam 19 – 30 July 2027
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Porto 19 – 30 July 2027
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Cairo 26 July – 6 August 2027
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Milan 26 July – 6 August 2027
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Geneva 27 July – 7 August 2027
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London 2 – 13 August 2027
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Berlin 2 – 13 August 2027
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Accra 8 – 19 August 2027
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Paris 16 – 27 August 2027
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Munich 23 August – 3 September 2027
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Frankfurt 23 August – 3 September 2027
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Dubai 30 August – 10 September 2027
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Abu Dhabi 6 – 17 September 2027
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Al Jubail 12 – 23 September 2027
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Geneva 3 – 14 October 2027
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Nice 4 – 15 October 2027
| Image | Location | Dates | Duration | Mode | Price | Actions |
|---|---|---|---|---|---|---|
|
|
Paris |
Week 15, 2027 12 – 23 April 2027 |
12 Days | Onsite | €10,000 | |
|
|
Madrid |
Week 16, 2027 19 – 30 April 2027 |
12 Days | Onsite | €10,000 | |
|
|
Montreux |
Week 16, 2027 19 – 30 April 2027 |
12 Days | Onsite | €15,000 | |
|
|
Barcelona |
Week 17, 2027 26 April – 7 May 2027 |
12 Days | Onsite | €10,000 | |
|
|
New York |
Week 17, 2027 26 April – 7 May 2027 |
12 Days | Onsite | €16,000 | |
|
|
Amsterdam |
Week 18, 2027 3 – 14 May 2027 |
12 Days | Onsite | €10,000 | |
|
|
Zoom |
Week 18, 2027 3 – 14 May 2027 |
12 Days | Online | €3,000 | |
|
|
Manama |
Week 18, 2027 9 – 20 May 2027 |
12 Days | Onsite | €8,000 | |
|
|
Rome |
Week 19, 2027 10 – 21 May 2027 |
12 Days | Onsite | €10,000 | |
|
|
Cairo |
Week 20, 2027 17 – 28 May 2027 |
12 Days | Onsite | €7,000 | |
|
|
Tbilisi |
Week 20, 2027 17 – 28 May 2027 |
12 Days | Onsite | €8,800 | |
|
|
London |
Week 21, 2027 24 May – 4 June 2027 |
12 Days | Onsite | €10,000 | |
|
|
Vienna |
Week 22, 2027 31 May – 11 June 2027 |
12 Days | Onsite | €10,000 | |
|
|
Milan |
Week 23, 2027 7 – 18 June 2027 |
12 Days | Onsite | €10,000 | |
|
|
Prague |
Week 23, 2027 7 – 18 June 2027 |
12 Days | Onsite | €10,000 | |
|
|
Toronto |
Week 23, 2027 13 – 24 June 2027 |
12 Days | Onsite | €16,000 | |
|
|
Istanbul |
Week 24, 2027 14 – 25 June 2027 |
12 Days | Onsite | €8,500 | |
|
|
Dubai |
Week 25, 2027 21 June – 2 July 2027 |
12 Days | Onsite | €8,500 | |
|
|
Kuala Lumpur |
Week 25, 2027 21 June – 2 July 2027 |
12 Days | Onsite | €9,000 | |
|
|
Langkawi |
Week 25, 2027 27 June – 8 July 2027 |
12 Days | Onsite | €10,000 |
Frequently asked questions
What does this course cover?
OverviewOrganizational performance relies on capable supervisors and managers who direct cross-functional efforts, guide team performance, and handle workplace dynamics. This leadership development training course provides ten days of immersive skill building across self-governance, upward communication, team alignment, and peer collaboration. Participant…
Are training dates available?
Yes. Available dates and destinations are listed in the course dates section on this page.
How can I register?
Choose an available date on this page and complete the registration form, or send a programme enquiry.
Can I download the course brochure?
Yes. Use the brochure download link provided on this page.
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