Interpersonal Skills for Managers Training Course

The Power Of Yes Vs The Power Of No: Being An Assertive and Agreeable Manager
Interpersonal Skills for Managers Training Course

At a glance

Duration
5 days
Format
Classroom
Cities
Kuwait, Bangkok, Al Jubail, Montreux, Cape town, Muscat and more
Next session
4 – 8 October 2026, Kuwait
Average fee
5,750 €

The Power Of Yes Versus The Power Of No: Being An Assertive and Agreeable Manager Overview

Welcome to "The Power Of Yes Versus The Power Of No: Being An Assertive and Agreeable Manager," a unique journey into the realm of interpersonal skills for managers. This course is designed to equip managers with the necessary knowledge to strike a balance between assertiveness and agreeableness. Recognizing the importance of interpersonal skills in the workplace, we explore interpersonal skills types and their practical application in leadership. With a key emphasis on communication and interpersonal skills, participants will learn how to improve interpersonal skills to enhance their effectiveness in the business environment.

Target Audience

• Team Leaders and Managers

• Project Managers

• HR Managers

• Operation Managers

• Department Heads

Targeted Organizational Departments

• Human Resources

• Operations Management

• Project Management

• Leadership and Executive Teams

Targeted Industries

• Information Technology

• Healthcare

• Manufacturing

• Finance and Banking

• Consulting Services

Course Offerings

• Understanding the balance between assertiveness and agreeableness

• Improving communication and interpersonal skills

• Gaining insights into interpersonal relationship skills

• Developing technical and interpersonal skills

• Understanding the importance of interpersonal skills in leadership

Training Methodology

The course methodology combines case studies, group work, interactive sessions, and feedback sessions, ensuring a holistic learning experience. We focus on interpersonal skills training, incorporating practical exercises that improve your interpersonal skills and communication. Throughout the course, we will showcase various interpersonal skills in leadership scenarios, offering insights on the application of these skills in real-life situations.

Course Toolbox

• Interactive Case Studies

• Role-play Scripts for Assertiveness and Agreeableness

• Self-assessment Tools for Evaluating Interpersonal Skills

• E-books and Reading Materials on Leadership Interpersonal Skills

• Workbooks on Improving Interpersonal Skills

Course Agenda

Day 1: Understanding Interpersonal Skills

• Topic 1: Introduction to Interpersonal Skills Types

• Topic 2: The Balance Between Assertiveness and Agreeableness

• Topic 3: The Importance of Effective Communication in Management

• Reflection & Review: Reflect on the Impact of Interpersonal Skills in the Workplace

 

Day 2: Assertiveness in Leadership

• Topic 1: The Role of Assertiveness in Leadership

• Topic 2: Techniques for Enhancing Assertiveness

• Topic 3: Balancing Assertiveness and Empathy in Leadership

• Reflection & Review: Reflect on the Use of Assertiveness in Leadership Scenarios

 

Day 3: Agreeableness in Leadership

• Topic 1: The Impact of Agreeableness in Team Dynamics

• Topic 2: Leveraging Agreeableness for Conflict Resolution

• Topic 3: Balancing Agreeableness and Decisiveness in Management

• Reflection & Review: Reflect on the Importance of Agreeableness in Collaborative Settings

 

Day 4: The Power of Saying Yes

• Topic 1: Identifying Opportunities for Saying Yes

• Topic 2: The Positive Impact of Yes on Team Morale and Innovation

• Topic 3: Navigating Risks Associated with Yes Decisions

• Reflection & Review: Reflect on Scenarios Where Saying Yes Can Lead to Positive Outcomes

 

Day 5: The Power of Saying No

• Topic 1: When to Say No: Identifying Situations that Warrant Assertiveness

• Topic 2: Constructive No: How to Communicate Rejections Respectfully and Effectively

• Topic 3: Navigating Risks Associated with No Decisions

• Reflection & Review: Reflect on Scenarios Where Saying No Can Lead to Better Management Decisions

 

How This Course is Different from Other Soft Skills Courses

Unlike other courses, "The Power Of Yes Versus The Power Of No: Being An Assertive and Agreeable Manager" provides an in-depth analysis of interpersonal skills in leadership, highlighting the importance of both assertiveness and agreeableness. This course doesn't just focus on the theory, but emphasizes the practical application of interpersonal skills for managers in the workplace. Through interactive case studies, participants will understand how these skills play a pivotal role in interpersonal relationship management, decision-making, conflict resolution, and overall business success. By training interpersonal skills, we aim to enhance your interpersonal effectiveness skills to foster a more cohesive and productive work environment.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

Showing 21-40 of 77 events
Image Location Dates Duration Mode Price Actions
Amsterdam Amsterdam Week 06, 2027
8 – 12 February 2027
5 Days Onsite €5,700
Athens Athens Week 06, 2027
8 – 12 February 2027
5 Days Onsite €6,700
London London Week 07, 2027
15 – 19 February 2027
5 Days Onsite €5,700
Trabzon Trabzon Week 07, 2027
21 – 25 February 2027
5 Days Onsite €6,800
Jakarta Jakarta Week 08, 2027
22 – 26 February 2027
5 Days Onsite €5,700
Dubai Dubai Week 09, 2027
1 – 5 March 2027
5 Days Onsite €4,500
Baku Baku Week 09, 2027
1 – 5 March 2027
5 Days Onsite €5,000
Paris Paris Week 10, 2027
8 – 12 March 2027
5 Days Onsite €5,700
San Diego San Diego Week 11, 2027
15 – 19 March 2027
5 Days Onsite €14,000
Toronto Toronto Week 11, 2027
21 – 25 March 2027
5 Days Onsite €12,000
Vienna Vienna Week 12, 2027
22 – 26 March 2027
5 Days Onsite €5,700
Sharm El-Sheikh Sharm El-Sheikh Week 13, 2027
29 March – 2 April 2027
5 Days Onsite €4,100
Madrid Madrid Week 13, 2027
29 March – 2 April 2027
5 Days Onsite €5,700
Sharm El-Sheikh Sharm El-Sheikh Week 13, 2027
4 – 8 April 2027
5 Days Onsite €4,100
Kuala Lumpur Kuala Lumpur Week 14, 2027
5 – 9 April 2027
5 Days Onsite €5,200
Prague Prague Week 14, 2027
5 – 9 April 2027
5 Days Onsite €6,000
Istanbul Istanbul Week 15, 2027
12 – 16 April 2027
5 Days Onsite €4,500
Berlin Berlin Week 15, 2027
12 – 16 April 2027
5 Days Onsite €5,700
Cairo Cairo Week 16, 2027
19 – 23 April 2027
5 Days Onsite €4,100
New York New York Week 16, 2027
19 – 23 April 2027
5 Days Onsite €12,000

Frequently asked questions

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

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