Master UX Research: Principles, Lifecycle, and Agile UX Integration

Inspired By: Elsevier's The UX Book Process and Guidelines for Ensuring a Quality User Experience

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Master UX Research: Principles, Lifecycle, and Agile UX Integration

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Course Overview:

This course equips participants with the essential methods to apply UX research principles for effective, user-centered design. It covers key topics like the User Experience Lifecycle, UX Process Models, and Contextual Inquiry, teaching methods to identify user needs and integrate insights into the design process.

Modules on Work Activity Analysis and Design Informing Models help translate user feedback into actionable requirements. Advanced topics such as Mental Models, Embodied Interaction, and User Personas provide a holistic view of design.

Focusing on Prototyping Methods, Heuristic Evaluation, and UX Metrics, the training refines user interfaces while aligning with business objectives. Designed for anyone interested in enhancing user experience, the course includes practical applications, hands-on exercises, and real-world case studies.

Target Audience:

UX Researchers
Product Designers
UX/UI Designers
Product Managers
Business Analysts
Marketing Analysts.

Targeted Organizational Departments:

Product Design
Marketing
Research & Development
Customer Experience
Information Technology

Targeted Industries:

Technology
E-commerce
Finance
Healthcare
Education
Telecommunications.

Course Offerings:

By the end of this course, participants will be able to:

Develop and implement a structured User Experience Lifecycle.
Conduct Contextual Inquiry UX to gather meaningful user insights.
Design Affinity Diagrams to organize and interpret UX Data Collection results.
Construct Interaction Design Requirements and Design Informing Models.
Apply Heuristic Evaluation UX and Rapid UX Evaluation for iterative improvement.
Integrate UX Metrics and Goals into the product lifecycle to measure success.

Training Methodology:

This course uses interactive and practical learning to foster collaboration and participation. Real-world case studies illustrate effective UX Process Models and Design Production techniques. Participants will work on group projects about User Personas and Sketching UX Concepts for deeper understanding. Hands-on practice in Prototyping Methods will be complemented by feedback from instructors and peers. This practical approach allows participants to apply their learning immediately.

Course Toolbox:

ebooks covering UX Practitioner Principles and Embodied Interaction concepts.
Templates for Affinity Diagram UX, Wireframe Creation, and UX Style Guides.
Checklists for UX Metrics and Goals tracking and Prototyping Methods selection.

Course Agenda:

Day 1: Foundations of UX and Lifecycle Overview

Topic 1: Guiding Principles for UX Practitioners
Topic 2: Introduction to UX: Ubiquitous Interaction and Usability
Topic 3: Transitioning from Usability to User Experience
Topic 4: Emotional Impact in UX
Topic 5: Developing a Business Case for UX
Topic 6: Historical Roots of Usability and User-Centered Design
Reflection & Review: Reflect on the evolution of UX and discuss how it applies to current user expectations.

Day 2: UX Process Lifecycle and Team Dynamics

Topic 1: The Wheel: A Lifecycle Template for UX
Topic 2: Selecting and Customizing UX Processes for Projects
Topic 3: Complexity in UX Systems
Topic 4: Building the User Interface Team
Topic 5: Defining the Scope of UX within Teams
Topic 6: Overview of UX Lifecycle Phases
Reflection & Review: Group discussion on the lifecycle approach and roles within a UX team.

Day 3: Contextual Inquiry and Analysis

Topic 1: Introduction to Contextual Inquiry
Topic 2: Eliciting Work Activity Data: Concepts and Methods
Topic 3: Emotional Aspects of Work Practices
Topic 4: Abridged Contextual Inquiry Techniques
Topic 5: Introduction to Contextual Analysis
Topic 6: Organizing Data with Work Roles and Flow Models
Reflection & Review: Analyze real-world examples of contextual inquiry and its impact on design decisions.

Day 4: Ideation and Requirements Definition

Topic 1: Extracting Interaction Design Requirements
Topic 2: Formal Methods for Requirements Extraction
Topic 3: Introduction to Design-Informing Models
Topic 4: Creating User Models, Usage Models, and Work Environment Models
Topic 5: Design Thinking and Ideation Techniques
Topic 6: Developing User Personas and Sketching Concepts
Reflection & Review: Interactive session on ideation techniques and translating user needs into design requirements.

Day 5: Prototyping, Evaluation, and Agile Integration

Topic 1: Prototyping Methods: Fidelity and Interactivity Levels
Topic 2: Formative vs. Summative UX Evaluation Techniques
Topic 3: Rapid Evaluation Methods: Heuristic Evaluation and UX Inspection
Topic 4: Agile UX Development and UX in Agile Environments
Topic 5: Affordances in UX Design and Interaction Cycles
Topic 6: Reporting and Integrating UX Findings with Software Engineering
Reflection & Review: Final review of prototyping and evaluation techniques, along with a discussion on applying UX principles in agile environments.

How This Course is Different from Other UX Research Courses:

This course blends technical UX skills with strategic insights to prepare professionals for complex UX research challenges. While many programs focus on the basics, this one explores advanced topics like Embodied Interaction, User Behavior Analysis, and Mental Models.

It emphasizes goal-oriented UX evaluation and setting targets, enabling participants to achieve measurable results. With a focus on UX in Agile Development and real-world applications, this training is versatile and applicable across various industries.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center