BC/DR Operational Excellence Training Course

Name: BC/DR Operational Excellence and Recovery Training Course
Availability: InStock

Advanced continuity, crisis, and disaster-recovery methods for building measurable recovery capability and continual improvement

This 1-week course has 76 dates from November 2026 to November 2027 in 54 cities and live online. The next date runs 16 – 20 November 2026 in Dubai. Fees per participant run from €4,100 (Casablanca) to €14,000 (San Diego) in a classroom, and from €1,500 live online.

BC/DR Operational Excellence Training Course

Duration: 1 Week5 days
Next start: 16 November 2026Dubai
Scheduled dates: 76
Classroom cities: 54Dubai, Casablanca, Rome, Vienna and more
Format: Classroom and live online
Fee per participant: €1,500–€14,000Average €5,750

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BC/DR Operational Excellence and Recovery Training Course

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What does this course cover?

Overview

BC/DR Operational Excellence and Recovery Training Course is a one-week advanced course for continuity, disaster-recovery, crisis, risk, and assurance professionals who need a BC/DR Operational Excellence and Recovery Pack. The course connects operational resilience, business impact analysis, recovery objectives, crisis coordination, disaster-recovery runbooks, exercises, performance indicators, corrective actions, and continual improvement. Participants convert disruption risks into controlled recovery decisions. Agile Leaders Training Center presents BC/DR operational excellence through measurable readiness and recovery evidence.

Who Should Attend

Teams responsible for business continuity governance and critical-service resilience
Teams responsible for technology disaster recovery and restoration priorities
Teams responsible for crisis coordination, emergency response, and executive decisions
Teams responsible for operational risk, assurance, audit, and control testing
Teams responsible for facilities, supply-chain, and third-party continuity
Teams responsible for exercises, performance evidence, and corrective actions

The course assumes participants manage continuity, recovery, risk, or crisis activities and leaves out introductory risk concepts and platform-specific technical configuration.

Departments and Industries

The course supports functions and sectors that must sustain critical products, services, systems, and facilities during disruption.

Business continuity, operational resilience, risk, compliance, and assurance departments
Technology operations, cybersecurity, disaster recovery, and service-management teams
Financial services, insurance, healthcare, telecommunications, and data services
Energy, manufacturing, logistics, transport, and infrastructure operations
Public services, education, hospitality, and professional-services organizations

Learning Objectives

By the end of this course, participants will be able to:

Analyze critical services, dependencies, and disruption risks
Build business impact and recovery-requirement evidence
Apply continuity and disaster-recovery strategy selection
Use crisis structures and recovery runbooks during disruption
Evaluate exercises, indicators, and control effectiveness
Prioritize corrective actions and continual improvement

Course Agenda

Day 1: BC/DR Governance and Critical Services

ISO 22301:2019 BCMS Context and Governance Map
Critical Product and Service Prioritization Matrix
Process, Technology, People, Facility, and Supplier Dependency Map
Disruption Risk and Existing-Control Assessment
BC/DR Roles, Authorities, and Escalation Chart

Day 2: Impact and Recovery Requirements

Business Impact Analysis Interview and Evidence Plan
Maximum Tolerable Period of Disruption Decision Table
Recovery Time Objective and Recovery Point Objective Worksheet
Minimum Business Continuity Objective Capacity Profile
Recovery Requirement Traceability Register

Day 3: Continuity and Disaster-Recovery Solutions

ISO 22313:2020 Continuity Strategy Selection Method
People, Premises, Technology, Information, and Supplier Solution Matrix
NIST SP 800-34 Rev. 1 Contingency Strategy Sequence
Disaster-Recovery Runbook and Restoration Wave Design
Continuity Solution Cost, Risk, and Feasibility Comparison

Day 4: Crisis Control and Performance Improvement

Crisis Activation, Command, and Decision Log
Situation Report and Stakeholder Communication Rhythm
Exercise Objective, Scenario, Inject, and Evaluation Plan
BC/DR Performance Indicator and Control Dashboard
Corrective-Action Ownership and Continual-Improvement Loop

Day 5: BC/DR Recovery Practice

Exercise: Critical-Service and Dependency Diagnosis
Exercise: Impact and Recovery-Objective Calibration
Exercise: Crisis Activation and Restoration-Wave Simulation
Exercise: Evidence Review and Corrective-Action Challenge
Capstone Exercise: BC/DR Operational Excellence and Recovery Pack

Practical Exercises

The course uses suggested activities that connect disruption evidence to recovery decisions and improvement ownership.

Suggested activity: trace a critical service through process, system, facility, supplier, and people dependencies.
Suggested activity: calibrate recovery objectives against operational impacts, resource constraints, and restoration sequencing.
Suggested activity: run a crisis decision cycle using activation criteria, situation reports, and an action log.
Suggested activity: convert exercise evidence into indicators, corrective actions, owners, and closure criteria.

FAQs

Who should attend the BC/DR Operational Excellence and Recovery Training Course?

The course suits professionals responsible for continuity, disaster recovery, operational resilience, crisis response, risk, technology recovery, and assurance. It assumes practical responsibility for continuity or recovery activities.

How does BC/DR operational excellence differ from introductory business continuity training?

BC/DR operational excellence integrates impact evidence, recovery objectives, solution design, crisis control, exercises, performance indicators, and corrective action, while introductory training focuses on terminology and basic lifecycle awareness.

How do business impact analysis and recovery objectives support BC/DR recovery?

Business impact analysis identifies critical activities, dependencies, impacts, and time sensitivity, while recovery objectives translate that evidence into restoration priorities, resource requirements, and solution decisions.

What makes a BC/DR exercise useful for operational excellence?

A useful BC/DR exercise has explicit objectives, credible disruption conditions, observable decisions, evidence capture, evaluation criteria, accountable corrective actions, and closure tracking.

Conclusion

The course links governance, critical services, impact analysis, recovery objectives, continuity solutions, crisis control, exercises, indicators, and improvement. Participants take back a BC/DR Operational Excellence and Recovery Pack containing decision, runbook, exercise, measurement, and action artifacts. The pack makes readiness, recovery priorities, control evidence, and improvement ownership easier to test and govern.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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When and where does this course run?

Showing 1-20 of 76 events

Location	Dates	Duration	Mode	Price
Dubai	Week 47, 2026 16 – 20 November 2026	1 Week	Onsite	€4,500
Casablanca	Week 48, 2026 23 – 27 November 2026	1 Week	Onsite	€4,100
Rome	Week 48, 2026 23 – 27 November 2026	1 Week	Onsite	€5,700
Vienna	Week 49, 2026 30 November – 4 December 2026	1 Week	Onsite	€5,700
Doha	Week 49, 2026 6 – 10 December 2026	1 Week	Onsite	€5,500
Langkawi	Week 50, 2026 13 – 17 December 2026	1 Week	Onsite	€6,000
Nice	Week 52, 2026 21 – 25 December 2026	1 Week	Onsite	€5,700
Nairobi	Week 52, 2026 27 – 31 December 2026	1 Week	Onsite	€4,500
Phuket	Week 53, 2027 3 – 7 January 2027	1 Week	Onsite	€6,000
Kuala Lumpur	Week 02, 2027 11 – 15 January 2027	1 Week	Onsite	€5,200
Vienna	Week 02, 2027 11 – 15 January 2027	1 Week	Onsite	€5,700
Dubai	Week 03, 2027 18 – 22 January 2027	1 Week	Onsite	€4,500
Montreux	Week 03, 2027 18 – 22 January 2027	1 Week	Onsite	€7,500
Manama	Week 03, 2027 24 – 28 January 2027	1 Week	Onsite	€4,700
Cairo	Week 04, 2027 25 – 29 January 2027	1 Week	Onsite	€4,100
Paris	Week 05, 2027 1 – 5 February 2027	1 Week	Onsite	€5,700
Athens	Week 05, 2027 1 – 5 February 2027	1 Week	Onsite	€6,700
Muscat	Week 05, 2027 7 – 11 February 2027	1 Week	Onsite	€5,700
Rome	Week 06, 2027 8 – 12 February 2027	1 Week	Onsite	€5,700
Jakarta	Week 07, 2027 15 – 19 February 2027	1 Week	Onsite	€5,700

Frequently asked questions

When does this course next run?

The next date runs 16 – 20 November 2026 in Dubai. It is one of 76 dates scheduled up to November 2027.

Where is this course held?

In a classroom in 54 cities: Dubai, Casablanca, Rome, Vienna, Doha, Langkawi, Nice, Nairobi, and more. It is also scheduled as live online sessions.

Can I attend this course online?

Yes. One date is scheduled as a live online session: 14 – 18 June 2027, from €1,500 per participant.

How long is the course?

1 Week. Each date shows its start and end dates.

How much does the course cost?

Fees per participant run from €4,100 (Casablanca) to €14,000 (San Diego) in a classroom, and from €1,500 live online. Each date shows its own fee.

What does this course cover?

OverviewBC/DR Operational Excellence and Recovery Training Course is a one-week advanced course for continuity, disaster-recovery, crisis, risk, and assurance professionals who need a BC/DR Operational Excellence and Recovery Pack. The course connects operational resilience, business impact analysis, recovery objectives, crisis coordination, disaster-reco…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

Can this course be run for our team?

Yes. Tell us the number of participants and your preferred dates and city through our training request form.

BC/DR Operational Excellence Training Course