Giving and Receiving Workplace Feedback Course

Name: Giving and Receiving Workplace Feedback Training Course
Availability: InStock

Prepare evidence, deliver behavior-based feedback, listen to responses, handle defensiveness, agree actions, and follow through.

Giving and Receiving Workplace Feedback Course

At a glance

Duration: 5 days
Format: Classroom
Cities: Rome, Amsterdam, Lisbon, London, Nice, Manama and more
Next session: 12 – 16 October 2026, Rome
Average fee: 5,800 €

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Giving and Receiving Workplace Feedback Training Course

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Overview

Giving and Receiving Workplace Feedback Training Course is a five-day professional course for managers and employees who leave with a Workplace Feedback Conversation Toolkit. Participants prepare evidence, separate observation from judgment, use the Situation-Behavior-Impact method, choose timing and channels, give reinforcing and corrective feedback, listen to responses, handle defensiveness, request feedback, agree actions, and follow up. The course turns vague commentary into usable dialogue. Agile Leaders Training Center develops practical workplace feedback skills.

Who Should Attend

Teams responsible for discussing performance and workplace behavior
Teams responsible for supervising employees and project contributors
Teams responsible for supporting people-management capability
Teams responsible for peer collaboration and cross-functional delivery
Teams responsible for requesting and applying developmental feedback

The course assumes participants take part in workplace performance conversations and leaves out formal disciplinary procedures, compensation decisions, full appraisal-system design, and coaching certification.

Departments and Industries

The course supports departments and industries where timely dialogue affects performance and collaboration.

Human resources, learning, and people management
Operations, project management, and professional services
Technology, finance, and manufacturing teams
Healthcare, education, and public-facing services
Sales, marketing, and customer-service functions

Learning Objectives

By the end of this course, participants will be able to:

Analyze feedback purpose, evidence, and context
Apply behavior-based feedback structures
Use listening and inquiry during responses
Diagnose defensiveness and maintain dialogue
Build specific action and follow-up agreements
Evaluate received feedback before applying it

Course Agenda

Day 1: Feedback Purpose and Evidence

Feedback Purpose Selection Grid
Observation and Interpretation Separation Test
Behavior Evidence Capture Sheet
Timing and Channel Decision Matrix
Fairness and Usefulness Check

Day 2: Giving Clear Feedback

Situation-Behavior-Impact Feedback Structure
Reinforcing Feedback Message Builder
Corrective Feedback Conversation Plan
Impact Statement Quality Guide
Feedback Opening and Permission Script

Day 3: Dialogue and Emotional Responses

Active Listening Response Loop
Intent and Impact Inquiry Questions
Defensiveness Signal and Response Map
Emotion-Aware Conversation Pause
Disagreement and Evidence Review Method

Day 4: Receiving and Following Through

Feedback Request Question Set
Receiving Feedback Reflection Frame
Useful Signal and Noise Filter
Behavior Change Action Agreement
Feedback Follow-Up Tracker

Day 5: Workplace Feedback Practice

Exercise: Prepare Evidence and Select Timing
Exercise: Give Reinforcing and Corrective Feedback
Exercise: Handle a Defensive Response
Exercise: Request, Receive, and Clarify Feedback
Capstone: Workplace Feedback Conversation Toolkit

Practical Exercises

The course uses suggested activities drawn from projects, operations, healthcare, and professional services.

Suggested activity: rewrite judgmental statements as observable behavior and impact evidence.
Suggested activity: conduct a reinforcing conversation and a corrective conversation on the same work scenario.
Suggested activity: respond to denial, emotion, or disagreement while keeping the conversation useful.
Suggested activity: convert received feedback into one testable behavior and follow-up date.

FAQs

Who suits giving and receiving workplace feedback training, and what does it assume?

Managers, team leaders, project leads, HR professionals, and employees suit the training; it assumes participation in workplace performance or behavior conversations.

How does workplace feedback differ from formal performance appraisal?

Workplace feedback is timely dialogue about specific behavior and impact with agreed action; formal appraisal is a broader organizational process that may include ratings, documentation, goals, pay, or promotion decisions.

What makes workplace feedback constructive?

Constructive feedback has a clear purpose, uses recent observable evidence, explains impact without assigning motive, invites the other perspective, identifies a useful next action, and includes follow-up.

How should employees respond when workplace feedback feels unfair?

Employees can pause, ask for a specific situation and behavior, separate facts from interpretation, summarize what they heard, explain missing context, request the expected standard, and agree how evidence will be reviewed.

Conclusion

Participants take back a Workplace Feedback Conversation Toolkit containing purpose checks, evidence sheets, message structures, listening prompts, response maps, action agreements, and follow-up controls. It changes feedback from vague evaluation into specific dialogue. The toolkit supports reinforcing, corrective, and requested feedback without replacing formal HR procedures.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Location	Dates	Duration	Mode	Price
Abu Dhabi	Week 19, 2027 10 – 14 May 2027	5 Days	Onsite	€4,700
Trabzon	Week 19, 2027 16 – 20 May 2027	5 Days	Onsite	€6,800
Sharm El-Sheikh	Week 20, 2027 17 – 21 May 2027	5 Days	Onsite	€4,100
Cairo	Week 21, 2027 24 – 28 May 2027	5 Days	Onsite	€4,100
Madrid	Week 22, 2027 31 May – 4 June 2027	5 Days	Onsite	€5,700
Nairobi	Week 22, 2027 6 – 10 June 2027	5 Days	Onsite	€4,500
Vienna	Week 23, 2027 7 – 11 June 2027	5 Days	Onsite	€5,700
Casablanca	Week 24, 2027 14 – 18 June 2027	5 Days	Onsite	€4,100
Amsterdam	Week 25, 2027 21 – 25 June 2027	5 Days	Onsite	€5,700
Singapore	Week 25, 2027 21 – 25 June 2027	5 Days	Onsite	€5,700
Kuwait	Week 25, 2027 27 June – 1 July 2027	5 Days	Onsite	€5,500
Rome	Week 26, 2027 28 June – 2 July 2027	5 Days	Onsite	€5,700
Barcelona	Week 27, 2027 5 – 9 July 2027	5 Days	Onsite	€5,700
Abu Dhabi	Week 27, 2027 5 – 9 July 2027	5 Days	Onsite	€4,700
Accra	Week 27, 2027 11 – 15 July 2027	5 Days	Onsite	€4,100
London	Week 28, 2027 12 – 16 July 2027	5 Days	Onsite	€5,700
Cairo	Week 29, 2027 19 – 23 July 2027	5 Days	Onsite	€4,100
Dubai	Week 30, 2027 26 – 30 July 2027	5 Days	Onsite	€4,500
San Diego	Week 31, 2027 2 – 6 August 2027	5 Days	Onsite	€14,000
Muscat	Week 31, 2027 8 – 12 August 2027	5 Days	Onsite	€5,700

Frequently asked questions

What does this course cover?

OverviewGiving and Receiving Workplace Feedback Training Course is a five-day professional course for managers and employees who leave with a Workplace Feedback Conversation Toolkit. Participants prepare evidence, separate observation from judgment, use the Situation-Behavior-Impact method, choose timing and channels, give reinforcing and corrective feedb…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

Giving and Receiving Workplace Feedback Course