ILIT Strategist Program: Direct, Plan & Improve Training Course

Strategic IT Governance, Planning, and Continual Improvement

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ILIT Strategist Program: Direct, Plan & Improve Training Course

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Course Overview:

The Infrastructure Library for Information Technology (ILIT) Strategist: Direct, Plan & Improve Certification Course equips IT leaders, managers, and strategic planners with the essential tools and frameworks to guide digital transformation effectively.
This course, centered around the ILIT Direct Plan and Improve (DPI) framework, provides a comprehensive understanding of governance, continual improvement, measurement-based leadership, and the integration of Agile and Lean principles.

Participants will master the ILIT Strategist Direct, Plan & Improve approach learning how to align business strategy with IT operations, define governance models, and embed continual improvement across departments. Designed for managers pursuing ILIT certification, this course also serves as a critical step in the ILIT Managing Professional path.

Through case studies, simulations, and practical exercises, participants will gain the skills to drive organizational change, enhance service quality, and build adaptive IT strategies that align with modern business needs.

Target Audience:

IT Managers and IT Directors
Strategy and Governance Leaders
Change Managers and Transformation Officers
Service Delivery Managers
Process Improvement Specialists
Senior Project Managers
Business Relationship Managers
Professionals pursuing ILIT Managing Professional certification

Targeted Organizational Departments:

IT Strategy and Governance
IT Service Management (ITSM)
Continuous Improvement Teams
Quality Assurance and Compliance
Project Management Office (PMO)
Enterprise Architecture and Transformation Offices

Targeted Industries:

Information Technology & Digital Services
Telecommunications
Financial Services & Banking
Healthcare IT
Government & Public Sector
Education & Research Institutions
Manufacturing and Utilities

Course Offerings:

By the end of this course, participants will be able to:
Apply the principles of the ILIT Direct, Plan & Improve module
Develop strategic and tactical planning frameworks
Design measurement systems for continual improvement
Lead organizational change using Agile and Lean methodologies
Integrate governance, risk, and compliance practices
Build and manage a continual improvement model
Prepare effectively for the ILIT Strategist certification exam

Training Methodology:

This course combines interactive learning with real-world application through:

Case studies aligned with the ILIT Strategist framework
Group workshops and simulation exercises
Agile and Lean transformation games
Feedback sessions and progress assessments
Continual improvement project design activities

This approach ensures participants not only understand ILIT concepts but can apply them practically within their organizations.

Course Toolbox:

Participants will receive:

Instructor-led digital guide
ILIT DPI practice and simulation questions
Continual Improvement templates
Governance and reporting dashboards
Agile and Lean workflow samples
Compliance and risk management checklists

Note: This course provides practical insights and examples but does not include licensed ILIT toolkits.

Course Agenda:

Day 1: Strategic Direction and Planning in ILIT

Topic 1: Understanding the ILIT Service Value System (SVS) and guiding principles
Topic 2: Strategy and governance principles in the ILIT DPI framework
Topic 3: Defining vision, direction, and scope using organizational models
Topic 4: Integrating strategic direction into IT service management
Topic 5: Managing stakeholders for governance success
Reflection & Review: Applying strategic thinking in ILIT environments

Day 2: Governance, Risk, and Compliance (GRC) Essentials

Topic 1: IT governance under the ILIT strategic framework
Topic 2: Risk management aligned with continual improvement
Topic 3: Establishing policies and governance controls
Topic 4: Governance across value streams and projects
Topic 5: Managing compliance using ILIT DPI best practices
Reflection & Review: Aligning governance with improvement objectives

Day 3: Continual Improvement in ILIT Services

Topic 1: Understanding the Continual Improvement model
Topic 2: Tools and techniques for driving improvement
Topic 3: Defining roles and accountability in improvement initiatives
Topic 4: Metrics and measurement for ILIT performance tracking
Topic 5: Building a sustainable culture of improvement
Reflection & Review: Evaluating improvement outcomes and lessons learned

Day 4: Agile, Lean, and Organizational Change Management

Topic 1: Applying Agile principles in ILIT planning and improvement
Topic 2: Leveraging Lean tools to enhance IT service efficiency
Topic 3: Managing organizational change during ILIT transformations
Topic 4: Influencing culture and behavioral change
Topic 5: Measuring change impact and effectiveness
Reflection & Review: Integrating Agile, Lean, and OCM in ILIT governance

Day 5: From Planning to Execution — Embedding ILIT DPI

Topic 1: Designing value-stream-based improvement initiatives
Topic 2: Applying ILIT DPI practices in real-world ITSM contexts
Topic 3: ILIT Strategist exam preparation and practice review
Topic 4: Recap of ILIT Direct, Plan & Improve framework components
Topic 5: Capstone simulation: Strategic improvement project
Reflection & Review: Consolidating DPI concepts for practical application

FAQ:

What prerequisites are required?

No strict prerequisites are required, though ILIT Foundation certification and 2+ years of IT management experience are recommended.

How long is each day's session, and is there a total number of hours required for the entire course?

The course runs for 5 days, approximately 20–25 hours total, including discussions and exercises.

Is ILIT DPI the same as other ILIT modules?

No. ILIT DPI focuses on governance, planning, and continual improvement, whereas other ILIT modules address delivery, support, or stakeholder engagement.

How is this course different?

Unlike other ILIT programs, the Strategist DPI course emphasizes strategic leadership and continual improvement. It bridges theory and practical application, integrating Agile, Lean, and Change Management to empower IT leaders to drive measurable transformation.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center