Incident Investigation & Root Cause Analysis Course

Provided by: Agile Leaders Learning and Development Department.

Incident Investigation & Root Cause Analysis Course

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Incident Investigation & Root Cause Analysis Training Course

At a glance

Duration: 5 days
Format: Classroom and online
Cities: London, San Diego, Dubai, Bangkok, Singapore, Nice and more
Next session: 5 – 9 October 2026, London
Price: From 1,500 €

Course Overview

The Incident Investigation & Root Cause Analysis Training Course equips professionals with the tools and techniques necessary to conduct thorough workplace incident investigations and identify root causes effectively. Designed with compliance-based incident training in mind, this course integrates advanced root cause mapping techniques, hazard analysis, and investigation strategies aligned with industry best practices from the Root Cause Map Guidance. Participants will learn how to conduct structured and effective root cause analyses, leveraging proven RCA tools to mitigate risk, enhance safety, and reduce recurrence of incidents across various industries. Whether dealing with equipment failure, human error, or environmental factors, this hands-on course empowers safety professionals, managers, and HSE leaders to build a proactive safety culture. By incorporating accident prevention strategies, workplace safety protocols, and risk-based problem-solving, the course ensures every participant is ready to apply these skills immediately upon returning to their workplace.

Target Audience

HSE Managers and Officers
Operations Supervisors
Safety Engineers
Risk and Compliance Managers
Maintenance Supervisors
Industrial Engineers
Project Managers
Team Leaders and Quality Assurance Officers

Targeted Organizational Departments

Health, Safety and Environment (HSE)
Risk Management and Compliance
Operations and Production
Engineering and Maintenance
Quality Assurance
Human Resources

Targeted Industries

Oil and Gas
Manufacturing
Construction
Transportation and Logistics
Utilities and Energy
Pharmaceuticals
Mining
Food and Beverage

Course Offerings

By the end of this course, participants will be able to:

Conduct structured incident investigations using advanced reporting methods
Apply root cause analysis tools and mapping techniques
Identify and mitigate hazards and human factors contributing to incidents
Develop and implement corrective and preventive actions
Strengthen compliance-based reporting and analysis processes
Promote a safety culture through effective communication and accountability
Reduce risks and recurrence using risk-based problem-solving techniques
Align investigations with ISO, OSHA, and industry-specific standards

Training Methodology

This course adopts a practical, interactive approach using real-world case studies, group discussions, and collaborative problem-solving workshops. Participants will engage in hands-on simulations that mirror actual workplace incidents. Each session includes feedback loops, team-based scenario analysis, and interactive mapping using Root Cause Map Guidance. The training emphasizes active participation, with activities designed to reinforce RCA tools, incident prevention strategies, and post-incident analysis techniques. Learning methods include:

Root Cause Mapping Exercises
Video-Based Scenarios and Case Studies
Structured Feedback and Coaching
Quizzes and Real-Time Assessments

Course Toolbox

Root Cause Map templates (examples only)
Digital checklists for incident response
Interactive RCA software demos
Sample investigation reports
Worksheets for cause mapping and risk prioritization
Access to post-course resource hub

Day 1: Fundamentals of Incident Investigation

Topic 1: Understanding the nature and types of workplace incidents
Topic 2: Roles and responsibilities in incident investigation
Topic 3: Overview of incident investigation standards and regulatory expectations
Topic 4: Initiating the investigation: notification, preservation, and team selection
Topic 5: Evidence collection and witness interview techniques
Topic 6: Event timeline development and initial hypothesis building
Reflection & Review: Key steps in launching structured and compliant investigations

Day 2: Root Cause Analysis and the Root Cause Map

Topic 1: Introduction to root cause analysis methods and principles
Topic 2: Understanding the structure of the Root Cause Map
Topic 3: Using RCA tools: 5 Whys, Fishbone, and Fault Tree Analysis
Topic 4: Mapping human factors, equipment, and environmental causes
Topic 5: Distinguishing between immediate, contributing, and root causes
Topic 6: Using the Root Cause Map to identify systematic breakdownsRoot_Cause_Map_Guidance…
Reflection & Review: Case-based practice on navigating the Root Cause Map

Day 3: Administrative, Procedural, and Systemic Factors

Topic 1: Administrative/management system failures and problem identificationRoot_Cause_Map_Guidance…
Topic 2: Audits, reporting systems, and learning from failed implementationsRoot_Cause_Map_Guidance…
Topic 3: Breakdown in training, supervision, and procedural adequacy
Topic 4: SPACs: standards, policies, and administrative controlsRoot_Cause_Map_Guidance…
Topic 5: Organizational culture, communication gaps, and shift handoffsRoot_Cause_Map_Guidance…
Topic 6: Using cause categories to classify administrative root causes
Reflection & Review: Root cause tracing from organizational system failure

Day 4: Maintenance, Human Error, and Corrective Actions

Topic 1: Troubleshooting and failure diagnostics errorsRoot_Cause_Map_Guidance…
Topic 2: Predictive vs corrective maintenance and implementation gapsRoot_Cause_Map_Guidance…
Topic 3: Personnel error vs system design flaws – identifying human root causes
Topic 4: Ineffective corrective actions and why problems recurRoot_Cause_Map_Guidance…
Topic 5: Building sustainable corrective and preventive action (CAPA) plans
Topic 6: Risk-based prioritization of corrective actions and follow-up audits
Reflection & Review: Lessons learned from recurring failures and action tracking

Day 5: Final Mapping, Audit, and Safety Culture Integration

Topic 1: Performing root cause audits and verifying effectiveness
Topic 2: Building dashboards to trend and monitor root causes
Topic 3: Embedding RCA into quality, safety, and compliance systems
Topic 4: Facilitating team-based RCA workshops across departments
Topic 5: Developing RCA reporting standards for regulatory compliance
Topic 6: Integrating RCA into continuous improvement and safety culture programs
Reflection & Review: Group presentations on full-case incident analysis and root cause mapping

FAQ

What specific qualifications or prerequisites are needed for participants before enrolling in the course?

No formal prerequisites are required. However, a basic understanding of safety procedures, quality systems, or operational processes is helpful.

How long is each day's session, and is there a total number of hours required for the entire course?

Each day's session is generally structured to last around 4-5 hours, with breaks and interactive activities included. The total course duration spans five days, approximately 20-25 hours of instruction.

What’s the difference between a root cause and a contributing cause?

As detailed in the Root Cause Map Guidance, a root cause is the fundamental reason for an incident, whereas a contributing cause is a condition or action that adds to the incident but is not the primary origin.

How This Course is Different from Other Incident Investigation Courses

Unlike general safety training, this course is deeply anchored in real-world applications of root cause analysis for HSE professionals and is built around the Root Cause Map Guidance, a recognized standard in many high-risk industries. It focuses on effective RCA methodologies that go beyond surface-level fixes, providing the structure and confidence to uncover deep, systemic issues. The integration of tools like fault trees, cause mapping, and structured investigation protocols ensures that participants walk away with risk-based problem-solving skills that are immediately applicable. Moreover, the course promotes cross-departmental collaboration between safety, operations, engineering, and compliance, helping to embed a robust safety culture and reduce future incidents across the organization.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Location	Dates	Duration	Mode	Price
Zoom	Week 27, 2027 5 – 9 July 2027	5 Days	Online	€1,500
Abu Dhabi	Week 27, 2027 5 – 9 July 2027	5 Days	Onsite	€4,700
Zanzibar	Week 27, 2027 11 – 15 July 2027	5 Days	Onsite	€5,500
Munich	Week 29, 2027 19 – 23 July 2027	5 Days	Onsite	€5,700
Al Jubail	Week 29, 2027 25 – 29 July 2027	5 Days	Onsite	€5,700
Seoul	Week 32, 2027 9 – 13 August 2027	5 Days	Onsite	€10,000
Langkawi	Week 32, 2027 15 – 19 August 2027	5 Days	Onsite	€6,000
Marbella	Week 32, 2027 15 – 19 August 2027	5 Days	Onsite	€5,700
London	Week 33, 2027 16 – 20 August 2027	5 Days	Onsite	€5,700
Toronto	Week 33, 2027 22 – 26 August 2027	5 Days	Onsite	€12,000
Kuala Lumpur	Week 34, 2027 23 – 27 August 2027	5 Days	Onsite	€5,200
Abu Dhabi	Week 35, 2027 30 August – 3 September 2027	5 Days	Onsite	€4,700
Kuwait	Week 35, 2027 5 – 9 September 2027	5 Days	Onsite	€5,500
Jakarta	Week 37, 2027 13 – 17 September 2027	5 Days	Onsite	€5,700
Berlin	Week 38, 2027 20 – 24 September 2027	5 Days	Onsite	€5,700
Prague	Week 39, 2027 27 September – 1 October 2027	5 Days	Onsite	€6,000