Implementing Effective Quality Management Systems: TQM Training

Name: Implementing Effective Quality Management Systems: TQM Training
Rating: 4.8 (150 reviews)

Inspired by Neha Tikoo's Total Quality Management: Ideal for Quality Managers and Process Improvement Specialists

Home
Our Categories
Quality and Operations Management Training Courses
Implementing Effective Quality Management Systems: TQM Training

Download Brochure (PDF) Print PDF

Total Quality Management (TQM) Training Course Overview:

Our Total Quality Management (TQM) Training Course is a comprehensive program designed to equip participants with the necessary skills to implement, monitor, and improve quality management systems. This course offers an in-depth exploration of total quality management programs, enabling participants to understand and apply TQM principles to their roles and organizations. Learners will gain proficiency in various quality management training topics, enriching their knowledge of effective management practices, improving business processes, and increasing customer satisfaction.

Target Audience:

Quality Managers
Process Improvement Specialists
Business Analysts
Team Leaders
Any individuals who are interested in understanding and implementing total quality management in their workplaces.

Targeted Organizational Departments:

Quality Assurance
Production
Operations
Supply Chain
Energy sectors

Targeted Industries:

Manufacturing
Healthcare
Services
Technology
Automotive

Course Offerings:

Participants will be able to:

Understand the principles of Total Quality Management.
Implement a quality management system within their organization.
Apply TQM tools and techniques to improve business processes.
Understand the role of leadership in quality management.
Drive customer satisfaction through quality management training.

Training Methodology:

Our training methodology involves a variety of interactive methods to ensure a comprehensive understanding of TQM. This includes case studies, group work, interactive sessions, and feedback sessions. Our Total Quality Management Training Course encourages active participation and real-world application, making it a dynamic and engaging experience.

Course Toolbox:

Participants will receive:

A comprehensive course workbook
Access to quality management software for practical application
Suggested reading materials
Online resources for further learning
Checklists and templates for implementing TQM principles

Course Agenda:

Day 1: Introduction to Total Quality Management and Quality Management Gurus

Topic 1: Understanding Total Quality Management (TQM)
Topic 2: Principles of Total Quality Management
Topic 3: Gurus of Quality Management
Topic 4: Historical Evolution of Total Quality Management
Reflection & Review: Review of the day's content and reflection on how TQM principles apply to individual roles.

Day 2: Leadership, Customer Satisfaction, and Retention

Topic 1: Leadership for TQM
Topic 2: Role of Leaders in Fostering a TQM Culture
Topic 3: Understanding Customer Needs and Satisfaction
Topic 4: Strategies for Customer Retention and Loyalty
Reflection & Review: Reflection on the importance of leadership and customer satisfaction in TQM.

Day 3: Employee Involvement and Process Improvement

Topic 1: The Importance of Employee Involvement in TQM
Topic 2: Strategies for Enhancing Employee Participation
Topic 3: Continuous Process Improvement in TQM
Topic 4: Benchmarking as a Tool for Improvement
Reflection & Review: Group discussion on strategies for enhancing employee involvement and continuous improvement.

Day 4: Quality Management Systems and Functional Deployment

Topic 1: Designing and Implementing a Quality Management System
Topic 2: Role of Quality Management Systems in TQM
Topic 3: Understanding Quality Function Deployment
Topic 4: Utilizing Quality Function Deployment in Your Organization
Reflection & Review: Review of how to design and implement quality management systems and functional deployment.

Day 5: Analysis, Maintenance, and Statistical Control

Topic 1: Introduction to Failure Mode and Effect Analysis
Topic 2: Role of Total Productive Maintenance in TQM
Topic 3: Basics of Statistical Process Control
Topic 4: Applying Statistical Process Control in TQM
Reflection & Review: Reflection on the various tools and techniques learned and how they can be applied in participants' own organizations.

How This Course is Different from Other TQM Training Courses:

Our (TQM) Training Course stands out from other similar courses due to its hands-on approach to learning. We offer access to quality management software for practical application and provide various case studies to illustrate real-world examples of successful TQM implementation. Our course covers comprehensive quality management training topics, ensuring our participants are well-prepared to make impactful changes in their organizations.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center