Total Quality Management Systems Training Course

Inspired by Neha Tikoo's Total Quality Management: Ideal for Quality Managers and Process Improvement Specialists
Total Quality Management Systems Training Course

At a glance

Duration
5 days
Format
Classroom
Cities
Abu Dhabi, Zanzibar, Amsterdam, Tashkent, Berlin, Lisbon and more
Next session
5 – 9 October 2026, Abu Dhabi
Average fee
5,750 €

Total Quality Management (TQM) Training Course Overview

Our Total Quality Management (TQM) Training Course is a comprehensive program designed to equip participants with the necessary skills to implement, monitor, and improve quality management systems. This course offers an in-depth exploration of total quality management programs, enabling participants to understand and apply TQM principles to their roles and organizations. Learners will gain proficiency in various quality management training topics, enriching their knowledge of effective management practices, improving business processes, and increasing customer satisfaction.

Target Audience

  • Quality Managers
  • Process Improvement Specialists
  • Business Analysts
  • Team Leaders
  • Any individuals who are interested in understanding and implementing total quality management in their workplaces.

 

Targeted Organizational Departments

  • Quality Assurance
  • Production
  • Operations
  • Supply Chain
  •  Energy sectors  

Targeted Industries

  • Manufacturing
  • Healthcare
  • Services
  • Technology
  • Automotive

Course Offerings

Participants will be able to:

  • Understand the principles of Total Quality Management.
  • Implement a quality management system within their organization.
  • Apply TQM tools and techniques to improve business processes.
  • Understand the role of leadership in quality management.
  • Drive customer satisfaction through quality management training.

Training Methodology

Our training methodology involves a variety of interactive methods to ensure a comprehensive understanding of TQM. This includes case studies, group work, interactive sessions, and feedback sessions. Our Total Quality Management Training Course encourages active participation and real-world application, making it a dynamic and engaging experience.

Course Toolbox

Participants will receive:

  • A comprehensive course workbook
  • Access to quality management software for practical application
  • Suggested reading materials
  • Online resources for further learning
  • Checklists and templates for implementing TQM principles

Course Agenda

 

Day 1: Introduction to Total Quality Management and Quality Management Gurus

  • Topic 1: Understanding Total Quality Management (TQM)
  • Topic 2: Principles of Total Quality Management
  • Topic 3: Gurus of Quality Management
  • Topic 4: Historical Evolution of Total Quality Management
  • Reflection & Review: Review of the day's content and reflection on how TQM principles apply to individual roles.

 

Day 2: Leadership, Customer Satisfaction, and Retention

  • Topic 1: Leadership for TQM
  • Topic 2: Role of Leaders in Fostering a TQM Culture
  • Topic 3: Understanding Customer Needs and Satisfaction
  • Topic 4: Strategies for Customer Retention and Loyalty
  • Reflection & Review: Reflection on the importance of leadership and customer satisfaction in TQM.

Day 3: Employee Involvement and Process Improvement

  • Topic 1: The Importance of Employee Involvement in TQM
  • Topic 2: Strategies for Enhancing Employee Participation
  • Topic 3: Continuous Process Improvement in TQM
  • Topic 4: Benchmarking as a Tool for Improvement
  • Reflection & Review: Group discussion on strategies for enhancing employee involvement and continuous improvement.

 

Day 4: Quality Management Systems and Functional Deployment

  • Topic 1: Designing and Implementing a Quality Management System
  • Topic 2: Role of Quality Management Systems in TQM
  • Topic 3: Understanding Quality Function Deployment
  • Topic 4: Utilizing Quality Function Deployment in Your Organization
  • Reflection & Review: Review of how to design and implement quality management systems and functional deployment.

 

Day 5: Analysis, Maintenance, and Statistical Control

  • Topic 1: Introduction to Failure Mode and Effect Analysis
  • Topic 2: Role of Total Productive Maintenance in TQM
  • Topic 3: Basics of Statistical Process Control
  • Topic 4: Applying Statistical Process Control in TQM
  • Reflection & Review: Reflection on the various tools and techniques learned and how they can be applied in participants' own organizations.

How This Course is Different from Other TQM Training Courses

Our (TQM) Training Course stands out from other similar courses due to its hands-on approach to learning. We offer access to quality management software for practical application and provide various case studies to illustrate real-world examples of successful TQM implementation. Our course covers comprehensive quality management training topics, ensuring our participants are well-prepared to make impactful changes in their organizations.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

Showing 61-80 of 80 events
Image Location Dates Duration Mode Price Actions
Rome Rome Week 25, 2027
21 – 25 June 2027
5 Days Onsite €5,700
London London Week 26, 2027
28 June – 2 July 2027
5 Days Onsite €5,700
Madrid Madrid Week 26, 2027
28 June – 2 July 2027
5 Days Onsite €5,700
Dubai Dubai Week 27, 2027
5 – 9 July 2027
5 Days Onsite €4,500
Nice Nice Week 27, 2027
5 – 9 July 2027
5 Days Onsite €5,700
Cape town Cape town Week 27, 2027
11 – 15 July 2027
5 Days Onsite €4,500
Vienna Vienna Week 29, 2027
19 – 23 July 2027
5 Days Onsite €5,700
Manama Manama Week 29, 2027
25 – 29 July 2027
5 Days Onsite €4,700
San Diego San Diego Week 30, 2027
26 – 30 July 2027
5 Days Onsite €14,000
Sharm El-Sheikh Sharm El-Sheikh Week 31, 2027
2 – 6 August 2027
5 Days Onsite €4,100
Singapore Singapore Week 31, 2027
2 – 6 August 2027
5 Days Onsite €5,700
Abu Dhabi Abu Dhabi Week 32, 2027
9 – 13 August 2027
5 Days Onsite €4,700
Paris Paris Week 34, 2027
23 – 27 August 2027
5 Days Onsite €5,700
Chicago Chicago Week 34, 2027
29 August – 2 September 2027
5 Days Onsite €12,000
Johannesburg Johannesburg Week 35, 2027
5 – 9 September 2027
5 Days Onsite €4,500
Cairo Cairo Week 36, 2027
6 – 10 September 2027
5 Days Onsite €4,100
Muscat Muscat Week 36, 2027
12 – 16 September 2027
5 Days Onsite €5,700
Dubai Dubai Week 37, 2027
13 – 17 September 2027
5 Days Onsite €4,500
Baku Baku Week 39, 2027
27 September – 1 October 2027
5 Days Onsite €5,000
Prague Prague Week 40, 2027
4 – 8 October 2027
5 Days Onsite €6,000

Frequently asked questions

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

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