Operational Resilience through Continuity Planning Course

Name: Operational Resilience through Continuity Planning Training Course
Availability: InStock

Connect essential services, dependencies, tolerances, strategies, playbooks, simulations, and capability measures in one resilience blueprint.

Operational Resilience through Continuity Planning Course

At a glance

Duration: 5 days
Format: Classroom
Cities: Geneva, Manama, Madrid, Kuwait, Sharm El-Sheikh, Kuala Lumpur and more
Next session: 11 – 15 October 2026, Geneva
Average fee: 5,800 €

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Operational Resilience through Continuity Planning Training Course

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Overview

Operational Resilience through Continuity Planning Training Course is a five-day course for continuity managers, resilience leaders, risk managers, crisis coordinators, and continuity owners who leave with an Essential Service Resilience Blueprint. Participants connect service outcomes, dependency networks, impact tolerance decisions, coordinated continuity strategies, integrated playbooks, simulation evidence, and capability measures. The course addresses fragmented departmental plans by organizing them around services that must remain available during disruption. Agile Leaders Training Center frames operational resilience through continuity planning as a service-centered management practice.

Who Should Attend

Continuity functions responsible for coordinating plans across business units and support services
Operational resilience functions responsible for service outcomes, dependencies, and disruption readiness
Risk functions responsible for scenario exposure, control assumptions, and recovery decisions
Crisis coordination functions responsible for connecting command arrangements with service restoration
Departmental continuity owners responsible for maintaining usable response and recovery playbooks

The course assumes participants already contribute to continuity, resilience, risk, crisis coordination, or service management and leaves out basic awareness, certification preparation, and technical recovery configuration.

Departments and Industries

The course supports departments and industries that coordinate essential services across shared resources and external dependencies.

Business continuity, operational resilience, enterprise risk, and crisis management
Operations, technology, facilities, supply chain, and service management
Banking, insurance, telecommunications, and professional services
Energy, transportation, manufacturing, and utilities
Healthcare, education, public services, and hospitality

Learning Objectives

By the end of this course, participants will be able to:

Analyze essential services and accountable outcomes
Build dependency networks and impact evidence
Evaluate disruption scenarios against service tolerances
Compare coordinated continuity strategy options
Apply integrated playbook and simulation methods
Prioritize capability gaps and resilience improvements

Course Agenda

Day 1: Essential Services and Governance

Essential Service Outcome Map
Resilience Accountability and Decision Matrix
Service Ownership Boundary Canvas
Stakeholder Impact Expectation Register
Continuity Planning Architecture Model

Day 2: Dependencies and Impact Tolerances

End-to-End Service Dependency Network
Business Impact Analysis Evidence Grid
Impact Escalation Timeline Method
Service Tolerance Decision Record
Critical Resource Concentration Map

Day 3: Scenarios and Coordinated Strategies

Severe-but-Plausible Scenario Library
Single-Point Dependency Stress Test
Continuity Strategy Coordination Matrix
Shared Resource Allocation Model
Service Recovery Sequence Board

Day 4: Integrated Playbooks and Capability

Cross-Functional Continuity Playbook Structure
Crisis-to-Recovery Handover Protocol
Simulation Objective and Inject Planner
Resilience Capability Indicator Set
Capability Gap Improvement Backlog

Day 5: Service Resilience Practice

Exercise: Trace an Essential Service Dependency Failure
Exercise: Challenge a Service Tolerance Decision
Exercise: Coordinate Competing Recovery Strategies
Exercise: Evaluate Simulation and Capability Evidence
Capstone Exercise: Essential Service Resilience Blueprint

Practical Exercises

The course uses suggested activities to apply service-centered continuity planning across operating environments.

Suggested activity: map the end-to-end dependencies of a payment service and identify concentration points.
Suggested activity: set evidence-based tolerance decisions for a hospital scheduling service.
Suggested activity: coordinate recovery strategies for a transport operation sharing technology and facilities.
Suggested activity: evaluate a telecommunications simulation and prioritize capability improvements.

FAQs

Who suits operational resilience through continuity planning and what does it assume?

Operational resilience through continuity planning suits continuity, resilience, risk, crisis, and service owners who already contribute to impact analysis, dependency mapping, planning, exercises, or recovery decisions.

How does operational resilience planning differ from general business continuity training?

Operational resilience planning organizes continuity decisions around essential service outcomes, dependencies, tolerances, and cross-functional capability, while general business continuity training introduces the wider management discipline.

Why does dependency mapping matter for operational resilience?

Dependency mapping reveals the people, technology, facilities, suppliers, information, and shared resources that an essential service needs, allowing planners to test concentration and recovery assumptions.

How do service tolerances guide continuity strategies?

Service tolerances provide decision boundaries for comparing strategy options, resource tradeoffs, recovery sequences, and escalation needs under disruption scenarios.

How is operational resilience capability improved after exercises?

Operational resilience capability improves when observations are linked to service outcomes, evidence gaps, accountable owners, priority criteria, planned actions, and follow-up validation.

Conclusion

Participants leave with an Essential Service Resilience Blueprint containing the outcome map, dependency network, tolerance record, scenario library, strategy matrix, integrated playbook, simulation plan, and capability backlog. The blueprint replaces isolated departmental documents with a connected service view. It supports coordinated recovery decisions and evidence-based resilience improvement.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Showing 61-74 of 74 events

Location	Dates	Duration	Mode	Price
Accra	Week 31, 2027 8 – 12 August 2027	5 Days	Onsite	€4,100
London	Week 33, 2027 16 – 20 August 2027	5 Days	Onsite	€5,700
Milan	Week 33, 2027 16 – 20 August 2027	5 Days	Onsite	€5,700
Nairobi	Week 33, 2027 22 – 26 August 2027	5 Days	Onsite	€4,500
Zoom	Week 35, 2027 30 August – 3 September 2027	5 Days	Online	€1,500
Amman	Week 35, 2027 5 – 9 September 2027	5 Days	Onsite	€4,100
Rome	Week 36, 2027 6 – 10 September 2027	5 Days	Onsite	€5,700
Johannesburg	Week 36, 2027 12 – 16 September 2027	5 Days	Onsite	€4,500
Amsterdam	Week 37, 2027 13 – 17 September 2027	5 Days	Onsite	€5,700
Istanbul	Week 38, 2027 20 – 24 September 2027	5 Days	Onsite	€4,500
Frankfurt	Week 38, 2027 20 – 24 September 2027	5 Days	Onsite	€5,700
Tashkent	Week 38, 2027 26 – 30 September 2027	5 Days	Onsite	€4,500
Cairo	Week 40, 2027 4 – 8 October 2027	5 Days	Onsite	€4,100
Abu Dhabi	Week 41, 2027 11 – 15 October 2027	5 Days	Onsite	€4,700

Frequently asked questions

What does this course cover?

OverviewOperational Resilience through Continuity Planning Training Course is a five-day course for continuity managers, resilience leaders, risk managers, crisis coordinators, and continuity owners who leave with an Essential Service Resilience Blueprint. Participants connect service outcomes, dependency networks, impact tolerance decisions, coordinated…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

Operational Resilience through Continuity Planning Course