Soft Skills Mastery: Unlock Your Potential for Success

Enhancing Leadership Impact Through Problem Solving, Negotiation & Emotional Intelligence
Soft Skills Mastery: Unlock Your Potential for Success

At a glance

Duration
1 Week
Format
Classroom
Cities
London, Prague, Muscat, Marbella, Dubai, Abu Dhabi and more
Next session
19 – 23 October 2026, London
Average fee
5,800 €

Course Overview

This leadership training course is designed to equip professionals with the critical competencies of problem-solving skills, negotiation skills training, and emotional intelligence for leaders. In today’s dynamic workplaces, leaders are expected to make sound decisions, manage conflicts, and foster collaboration across teams. Leaders with high emotional intelligence are more effective at influencing outcomes, creating value in negotiations, and enhancing workplace leadership skills.

Through interactive sessions, participants will learn practical methods of conflict resolution training, decision-making for leaders, and techniques to manage both integrative and distributive negotiations. The course also highlights the strong correlation between emotional intelligence and problem-solving performance, emphasizing how EI enhances decision-making, adaptability, and resilience in high-pressure environments.

By blending academic insights with practical application, this leadership development program helps executives, managers, and team leaders master both the technical and interpersonal dimensions of leadership. Participants will leave with a deeper understanding of how to use emotional intelligence to negotiate effectively, solve complex problems, and lead with confidence in diverse workplace contexts.

 

Target Audience

  • Senior Managers and Executives
  • Team Leaders and Project Managers
  • HR and Talent Development Professionals
  • Negotiators, Consultants, and Advisors
  • Department Heads in Operations, Sales, and Strategy

 

Targeted Organizational Departments

  • Leadership Development and HR
  • Strategy and Corporate Planning
  • Operations and Project Management
  • Sales and Business Development
  • Compliance and Conflict Resolution Units

 

Targeted Industries

  • Banking and Financial Services
  • Oil, Gas and Energy
  • Healthcare and Pharmaceuticals
  • Government and Public Sector
  • Consulting and Professional Services
  • Technology and Telecommunications

 

Course Offerings

By the end of this course, participants will be able to:

  • Apply advanced problem-solving skills to workplace challenges
  • Conduct effective negotiation skills training using integrative and distributive strategies
  • Use emotional intelligence for leaders to enhance decision-making and collaboration
  • Strengthen conflict resolution training practices within their teams
  • Improve executive leadership skills through real-world case studies and simulations
  • Develop resilience and adaptability to enhance workplace leadership skills

 

Training Methodology

This leadership training course adopts a highly interactive methodology, blending theory with practice. Participants will engage in:

  • Case studies from real corporate scenarios linking problem solving, emotional intelligence, and negotiation
  • Group exercises to strengthen collaboration and conflict resolution training
  • Role plays and simulations of negotiation situations, emphasizing both value-creating and value-claiming approaches
  • Reflection sessions that enable leaders to connect emotional intelligence with problem solving performance
  • Feedback and peer coaching to enhance learning outcomes and reinforce leadership development programs

This methodology ensures the direct application of knowledge, making the training practical, dynamic, and tailored to workplace realities.

 

Course Agenda

Day 1: Foundations of Leadership and Emotional Intelligence

  • Topic 1: Introduction to leadership training course fundamentals
  • Topic 2: Core concepts of emotional intelligence for leaders
  • Topic 3: Building self-awareness and self-regulation in leadership
  • Topic 4: Linking emotional intelligence with workplace leadership skills
  • Topic 5: Decision-making for leaders – analytical and adaptive methods
  • Topic 6: The role of empathy and social skills in executive leadership skills
  • Reflection & Review: Reflection on how emotional intelligence supports problem solving and leadership

 

Day 2: Problem Solving Frameworks and Decision-Making

  • Topic 1: Problem solving skills and structured approaches for leaders
  • Topic 2: Creative vs analytical problem solving techniques
  • Topic 3: Decision-making for leaders under uncertainty and pressure
  • Topic 4: Overcoming cognitive biases in leadership decisions
  • Topic 5: Emotional intelligence and its correlation with problem solving skills
  • Topic 6: Applying problem solving skills to workplace leadership challenges
  • Reflection & Review: Review of lessons on integrating EI into problem solving and decision making

 

Day 3: Negotiation Fundamentals and Conflict Resolution

  • Topic 1: Negotiation skills training – principles and value creation
  • Topic 2: Understanding distributive vs integrative negotiations
  • Topic 3: Conflict resolution training for leaders and managers
  • Topic 4: The influence of emotional intelligence in negotiation performance
  • Topic 5: Power dynamics and influence in executive leadership skills
  • Topic 6: Role-playing negotiation exercises for practical learning
  • Reflection & Review: Key takeaways on balancing empathy and strategy in negotiation

 

Day 4: Advanced Negotiation and Cross-Cultural Leadership

  • Topic 1: Managing high-stakes negotiations with emotional intelligence
  • Topic 2: Emotional regulation techniques for conflict resolution
  • Topic 3: Cross-cultural negotiation challenges and leadership adaptation
  • Topic 4: Negotiation ethics and leadership integrity
  • Topic 5: Building trust and sustainable workplace leadership skills
  • Topic 6: Case studies on emotional intelligence and negotiation outcomes
  • Reflection & Review: Reflection on advanced negotiation strategies and leadership integration

 

Day 5: Strategic Leadership and Application

  • Topic 1: Integrating problem solving skills into executive leadership skills
  • Topic 2: Negotiation mastery through advanced case study analysis
  • Topic 3: Emotional intelligence for sustainable leadership development
  • Topic 4: Designing a workplace leadership skills framework
  • Topic 5: Developing a personal leadership growth plan
  • Topic 6: Leading with resilience, adaptability, and conflict resolution training
  • Reflection & Review: Consolidation of leadership mastery and personal action planning

 

FAQ

What specific qualifications or prerequisites are needed for participants before enrolling in the course?

No formal prerequisites are required. However, participants should hold managerial or leadership responsibilities to fully benefit from this leadership training course.

How long is each day's session, and is there a total number of hours required for the entire course?

Each day runs for 4–5 hours, including activities and breaks, totaling 20–25 hours of instruction across one week.

How does emotional intelligence directly enhance negotiation and problem-solving in leadership?

Emotional intelligence improves decision-making, fosters cooperation in negotiations, and helps leaders manage stress effectively, which strengthens executive leadership skills.

 

How This Course is Different from Other Leadership Training Courses

This program uniquely integrates problem-solving skills, negotiation skills training, and emotional intelligence for leaders. Unlike traditional leadership development programs, it combines academic research with real-world application, emphasizing both analytical and emotional aspects of leadership. Participants engage in simulations, case studies, and role plays that mirror workplace challenges. The course bridges the gap between soft skills training for managers and executive leadership skills, offering measurable outcomes in decision-making, conflict resolution, and workplace leadership skills.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

Showing 41-60 of 74 events
Image Location Dates Duration Mode Price Actions
Nairobi Nairobi Week 18, 2027
9 – 13 May 2027
1 Week Onsite €4,500
Kuala Lumpur Kuala Lumpur Week 19, 2027
10 – 14 May 2027
1 Week Onsite €5,200
Johannesburg Johannesburg Week 19, 2027
16 – 20 May 2027
1 Week Onsite €4,500
Paris Paris Week 20, 2027
17 – 21 May 2027
1 Week Onsite €5,700
Amman Amman Week 21, 2027
30 May – 3 June 2027
1 Week Onsite €4,100
Trabzon Trabzon Week 22, 2027
6 – 10 June 2027
1 Week Onsite €6,800
Amsterdam Amsterdam Week 24, 2027
14 – 18 June 2027
1 Week Onsite €5,700
Milan Milan Week 24, 2027
14 – 18 June 2027
1 Week Onsite €5,700
Vienna Vienna Week 25, 2027
21 – 25 June 2027
1 Week Onsite €5,700
Cairo Cairo Week 26, 2027
28 June – 2 July 2027
1 Week Onsite €4,100
Abu Dhabi Abu Dhabi Week 26, 2027
28 June – 2 July 2027
1 Week Onsite €4,700
Manama Manama Week 26, 2027
4 – 8 July 2027
1 Week Onsite €4,700
London London Week 27, 2027
5 – 9 July 2027
1 Week Onsite €5,700
Kuala Lumpur Kuala Lumpur Week 28, 2027
12 – 16 July 2027
1 Week Onsite €5,200
Geneva Geneva Week 28, 2027
18 – 22 July 2027
1 Week Onsite €6,200
New York New York Week 29, 2027
19 – 23 July 2027
1 Week Onsite €12,000
Rome Rome Week 30, 2027
26 – 30 July 2027
1 Week Onsite €5,700
Munich Munich Week 30, 2027
26 – 30 July 2027
1 Week Onsite €5,700
Jakarta Jakarta Week 31, 2027
2 – 6 August 2027
1 Week Onsite €5,700
Dubai Dubai Week 32, 2027
9 – 13 August 2027
1 Week Onsite €4,500

Frequently asked questions

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

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