Leadership Development for Supervisors and Team Leaders

Move from doing the work to leading it: delegation, coaching, performance conversations, motivation and conflict for frontline supervisors.

At a glance

Duration: 2 Weeks
Format: Classroom
Cities: Trabzon, London, Abu Dhabi, Seoul, Doha, Lagos and more
Next session: 25 October – 5 November 2026, Trabzon
Average fee: 9,850 €

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Leadership Development for Supervisors and Team Leaders

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Overview

Leadership Development for Supervisors and Team Leaders is a two-week intermediate course for supervisors and team leaders who were promoted for technical results and now lead through others, and participants leave with a Supervisor Leadership Action Plan. Many new supervisors keep doing the work themselves, delegate too little and avoid difficult performance conversations. The course moves participants from doing to leading through Situational Leadership, delegation briefings, on-the-job coaching, feedback conversations, team motivation and conflict handling, practiced on real team situations. Agile Leaders Training Center delivers this leadership development course for supervisors.

Who Should Attend

Frontline supervision roles responsible for daily output, shift coverage and quality in operations, service or production teams
Team leadership roles responsible for coordinating a small group while still carrying part of the technical work
Newly promoted supervisory roles responsible for leading former peers after a move from specialist work
Site and project coordination roles responsible for directing crews or contractors with limited formal authority
Talent development roles responsible for preparing high-potential employees for first supervisory positions

The course assumes participants already supervise a small team or are about to, and leaves out executive strategy, organizational design and HR policy drafting.

Departments and Industries

The course supports departments and industries where supervisors and team leaders turn daily plans into team output.

Operations, maintenance and production departments in manufacturing and energy
Customer service, contact center and branch teams in banking and retail
Nursing, patient services and support departments in healthcare
Site, logistics and warehouse teams in construction and supply chain
Administrative and service units in public-service organizations

Learning Objectives

By the end of this course, participants will be able to:

Apply Situational Leadership to match supervisory style to each team member's readiness
Use delegation briefings and check-ins to transfer work without micromanagement
Build on-the-job coaching plans and one-to-one routines for team members
Analyze performance gaps and conduct structured feedback conversations
Diagnose team conflict and select a proportionate supervisor intervention
Build a Supervisor Leadership Action Plan for the return to work

Course Agenda

Day 1: From Doing to Leading

Individual Contributor to Supervisor Transition Map
Supervisor Role and Responsibility Charter
Leadership Time Allocation Audit
Personal Leadership Style Self-Assessment
On-the-Job Leadership Practice Plan

Day 2: Leading with Situational Leadership

Situational Leadership Readiness Diagnosis
Leadership Style Matching Grid
Adair Action-Centred Leadership: Task, Team and Individual Needs
Team Member Capability and Commitment Profile
Supervisor Credibility and Trust-Building Checklist

Day 3: Delegation That Builds Capability

Delegation Readiness and Task Selection Matrix
Delegation Briefing Template: Context, Authority and Deadlines
Accountability Check-In Schedule Without Micromanagement
Delegation Risk and Support Log
Development-Linked Task Assignment Plan

Day 4: Setting Expectations and Team Routines

Team Goal and Expectation Agreement
Workload Balance and Shift Planning Board
Team Performance Indicator Board
Daily Team Huddle Agenda
Standard Work and Quality Review Routine

Day 5: Coaching on the Job

On-the-Job Coaching Plan Template
Side-by-Side Observation Checklist
Coaching Question Bank for Supervisors
One-to-One Meeting Structure
Skills Gap and Development Tracker

Day 6: Feedback and Performance Conversations

Behavior-Based Feedback Preparation Sheet
Recognition and Positive Reinforcement Log
Underperformance Conversation Planner
Performance Improvement Agreement
Role-Play: Difficult Performance Conversation Scenarios

Day 7: Motivating the Team

Team Motivation Drivers Survey
Engagement Conversation Guide
Team Recognition Routine Calendar
Morale and Workload Warning-Sign Checklist
Team Charter and Working Agreement

Day 8: Managing Team Conflict

Conflict Type and Source Diagnosis
Supervisor Conflict Intervention Ladder
Mediation Meeting Script for Team Disputes
Escalation Decision Guide for Peer Tension
Post-Conflict Team Agreement Template

Day 9: Communicating Up, Down and Across

Upward Status Report and Escalation Template
Change Briefing Outline for Frontline Teams
Cross-Shift and Cross-Team Handover Checklist
Team Problem-Solving Huddle Record
Supervisor Decision Log

Day 10: Practice Supervisory Leadership

Exercise: Diagnose Team Readiness and Select a Leadership Style
Exercise: Delegate a Task with a Delegation Briefing
Exercise: Run a Coaching One-to-One and a Feedback Conversation
Exercise: Mediate a Team Dispute with the Intervention Ladder
Capstone: Supervisor Leadership Action Plan

Practical Exercises

The course uses suggested activities based on operations, customer service, healthcare and site-team scenarios.

Suggested activity: map a supervisor's week and mark tasks to delegate, coach or stop.
Suggested activity: brief a delegated task with context, authority, deadlines and check-in points.
Suggested activity: role-play a performance conversation with an underperforming team member and agree next steps.
Suggested activity: diagnose a team dispute and plan a mediation meeting.

FAQs

Who suits leadership development for supervisors and team leaders, and what does it assume?

Frontline supervisors, team leaders and newly promoted specialists who lead small teams suit the course. It assumes participants already supervise people or are about to, and it does not cover executive strategy or HR policy design.

How does leadership training for supervisors differ from senior leadership development?

Leadership training for supervisors focuses on daily team leadership: delegating, coaching, giving feedback, motivating and settling conflict close to the work. Senior leadership development addresses strategy, influence with executives and organization-wide change.

How should a new supervisor delegate without micromanaging?

A new supervisor selects tasks by team member readiness, briefs context, authority and deadlines clearly, agrees check-in points in advance and reviews results at those points rather than watching every step.

How does Situational Leadership help supervisors lead team members?

Situational Leadership helps supervisors adjust how much direction and support they give each team member, based on that person's competence and commitment for the task in hand, instead of using one style for everyone.

Conclusion

Participants take back a Supervisor Leadership Action Plan containing a delegation map, team readiness profiles, a coaching and one-to-one schedule, feedback conversation plans and a conflict intervention guide. It shifts the supervisor's week from doing the team's work to developing the people who do it. The plan sets the routines each supervisor applies with the team from the first week back.

credits: 5 credit per day

Course Mode: full-time

Provider: Agile Leaders Training Center

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Showing 1-20 of 79 events

Location	Dates	Duration	Mode	Price
Trabzon	Week 43, 2026 25 October – 5 November 2026	2 Weeks	Onsite	€10,000
London	Week 44, 2026 26 October – 6 November 2026	2 Weeks	Onsite	€10,000
Abu Dhabi	Week 45, 2026 2 – 13 November 2026	2 Weeks	Onsite	€8,000
Seoul	Week 46, 2026 9 – 20 November 2026	2 Weeks	Onsite	€15,000
Doha	Week 46, 2026 15 – 26 November 2026	2 Weeks	Onsite	€10,000
Lagos	Week 47, 2026 22 November – 3 December 2026	2 Weeks	Onsite	€5,800
Tashkent	Week 48, 2026 29 November – 10 December 2026	2 Weeks	Onsite	€9,000
Phuket	Week 49, 2026 6 – 17 December 2026	2 Weeks	Onsite	€9,000
Dubai	Week 51, 2026 14 – 25 December 2026	2 Weeks	Onsite	€8,500
Muscat	Week 51, 2026 20 – 31 December 2026	2 Weeks	Onsite	€11,400
Lisbon	Week 52, 2026 21 December 2026 – 1 January 2027	2 Weeks	Onsite	€10,000
Marbella	Week 52, 2026 27 December 2026 – 7 January 2027	2 Weeks	Onsite	€10,000
Istanbul	Week 53, 2026 28 December 2026 – 8 January 2027	2 Weeks	Onsite	€8,500
London	Week 53, 2026 28 December 2026 – 8 January 2027	2 Weeks	Onsite	€10,000
Zanzibar	Week 53, 2027 3 – 14 January 2027	2 Weeks	Onsite	€9,000
Casablanca	Week 01, 2027 4 – 15 January 2027	2 Weeks	Onsite	€7,000
Cape town	Week 01, 2027 10 – 21 January 2027	2 Weeks	Onsite	€6,400
Dubai	Week 02, 2027 11 – 22 January 2027	2 Weeks	Onsite	€8,500
Amsterdam	Week 03, 2027 18 – 29 January 2027	2 Weeks	Onsite	€10,000
Rome	Week 04, 2027 25 January – 5 February 2027	2 Weeks	Onsite	€10,000

Frequently asked questions

What does this course cover?

OverviewLeadership Development for Supervisors and Team Leaders is a two-week intermediate course for supervisors and team leaders who were promoted for technical results and now lead through others, and participants leave with a Supervisor Leadership Action Plan. Many new supervisors keep doing the work themselves, delegate too little and avoid difficult…

Are training dates available?

Yes. Available dates and destinations are listed in the course dates section on this page.

How can I register?

Choose an available date on this page and complete the registration form, or send a programme enquiry.

Can I download the course brochure?

Yes. Use the brochure download link provided on this page.

Leadership Development for Supervisors and Team Leaders